Waltonwood Senior Living

Rating for all categories is a very strong 5 out of 5. (Name removed) in sales is an amazing person. Late at night, she drove in to sit with me when my loved one was passing. Very caring staff, continually coming in to see what they could do for my loved one (like keeping his lips moistened, etc). When he was brought there by ambulance, his room was completely ready. They had unpacked his boxes, displayed his mementos on his bookshelves, shelved his books, made up his bed. Each night, the staff brought in a phone so that my loved one could hear his son's voice. Daytime staff did, too. The food is just delicious. They graciously offered me dinner, even though my loved one was bedridden. They have a move in coordinator who is always available.

We chose Waltonwood Lakeside because it is very conveniently located to us. When we went in we loved the feel, it felt clean, open and everyone was friendly. Very bright and airy atmosphere. The apartment sizes are pretty nice, they have a 2 bedroom so it is a bit bigger. I would recommend Waltonwood Lakeside to others.

We picked because this community because, they offer different levels of care such as asssited living, independent living, and memory care. I also felt like the facility, and what they offered was among the best. In addition, I have known other families and residents at Waltonwood, who have had a good experience. The staff is very exceptional, considerate and caring. My only suggestion, is that they improve the quality of food. Overall, I would recommend to other families.

The staff at Waltonwood Cherry Hill went above and beyond, they were all so friendly. We just felt that my loved one needed more care than they could provide here.

The interaction with the staff is good. They are doing a good job. They are going under rennovation, so alot of things are closed, and is not available to the residents. The value for the money is good. They pay attention to the residents. It's a smaller community, and more centrally located. I would recommend to other families.

Overall- extremely pleased, my loved one loves Waltonwood ! Big Big Big bonus my loved one could have their cat. The community is wonderful. Love the smaller size. It feels like a home rather than a facility.

This is a wonderful place for independent living. It is close to so many stores. Some of the stores are even in walking distance from there. Everyone is so nice and helpful for all their needs. My mom has already recommended this place to her friends.

Waltonwood Lakeside is a beautiful facility. It looks over the lake and just has a great atmosphere. It is very nice and fancy- but also more expensive than I could afford. The memory care was on the 3rd floor. They did have activities provided, but it seemed that a lot of the residents were wheel-chair bound. I knew someone who lived in the independent living section of the facility and had a great experience. I thought my loved one would do better in a smaller environment. The tour was great, they even gave us a chocolate Bundt cake as we were leaving.

Lovely and clean facility. Friendly and caring patient-facing staff. Excellent food and dining, though service can be slower than expected.

Everything is great and we are happy with the facility.

We're very happy for picking Waltonwood. There are so many things to keep our loved one happy. She loves the outside where the garden is to read her books. It makes her feel like home. She's made new friends to share sewing, knitting, and quilting ideas. Thank you Waltonwood for her care.

We have been very pleased with Waltowood Cary. I think they have navigated all of the current problems with short staffing and various things as best as they can. It is hard but they are on top of things and always keep us well informed on what is going on. They have dealt with recent covid cases well too and we are grateful for that - they seem to have a good handle on things. They have had a hard time retaining fitness teacher but during those times they still have video classes. The activities director has stepped in and is teaching those now until the new teacher gets in. We really appreciate that they have not cancelled anything and find ways to accommodate so that the promises that were made up front about the amenities are kept. She really absolutely loves the fitness classes. The food is fabulous, mom raves about it. When she first moved in they had an ambassador and she helped her navigate everything and find a place to sit in the dining room which was great to help her integrate into the community. They are in the middle of a remodel so they are making some nice updates to the common areas. She has got a 2 bedroom 2 bath apartment that is about 10000 square feet and has french doors that open up to the parking lot - it is amazing. I have been overjoyed and we are so happy with our choice. It is a fantastic facility and we are so fortunate that mom is happy and safe here.

Good community. They didn't have any availability for a one bedroom and that is what we needed.

This has been an excellent experience for us and our loved one. They have been eager to help right away for the family and our loved one. The staff made it an easy transition for my loved one and they were to assist our loved one with this. The staff communication has been very good with the family. They are very responsive to finding answers out to our questions and concerns.

Our loved one was a resident here before we had to move them due to their care - it was to no fault of the community. He really fell in love with the grounds, all of their outdoor areas were just gorgeous and that really resonated with our love done. It is a very clean facility and all of the staff members were very nice but they did have a fair amount of turnover over on the assisted living side

Beautiful community, it was too big with large hallways with lots of floors.

I thought Waltonwood - [name removed] was very good. It was well organized and very nice. The environment was just too stuffy for my dad's personal preference.

The professionalism of the staff really stood out to us from the beginning - they seemed legitimately excited to engaged with you when you come visit and seem interested in what you have to say. They do have a couple different church services, a lot of music entertainment that comes to play guitar, piano and sing old time music. They also have bingo every week. Based on our overall experience we would recommend this community to other families.

Our family had an in person tour and Waltonwood was just terrific, the entire tour was excellent.

This was a nice community, it felt a little older.