Volante Senior Living

Volante is very homey, and filled with friendly residents. However, some services that were mentioned during the tour are not included, it's an extra cost. There is also no one to call during the night if there's any emergency in independent living.

We have been very disappointed in the housekeeping for my mom's actual apartment. I have had to ask them to come and vacuum. I do not see the weekly housekeeping for her apartment that was promised and it is very disappointing. Everyone has been consistently friendly and we are there frequently. Interactions have always been pleasant with the exception of the bookkeeper. Her emails and approach need some serious polishing. She definitely needs practice refining a positive approach. Care seems fine! My mom is fairly independent so no complaints as of yet in this area. The director of sales and the Director of housekeeping have been incredibly kind and friendly. They are always pleasant and take the time to chat and fill me in on how my mom has been doing. The director has been equally nice, I just don't see him as often. We have eaten there a few times and the food has always been tasty. Sometimes the desserts seem like they are prepackaged and frozen, but they are still tasty. My Mom loves the food and thus far we have no complaints in this area. She particularly loves the breakfast and the opportunity to order off of an alternative menu if she does not like what is being served. The staff in the cafeteria is very nice and they take good care of her from what we have seen. There seem to be lots of activities. I'm not sure how consistently my mom participates, but we are encouraging her to take advantage of all that seems to be available. I can't provide much more feedback than that, yet. I think their prices are absolutely outrageous and almost prohibitive. The yearly increase is ridiculous and I'm still trying to wrap my mind around how much it costs to live in an assisted living community. I think it is absolutely out of control.

I feel safe. I love all the people and friends. I have made.

Wonderful Fun Enjoying the close by shopping

It has been good with no complaints

The cost is a little high. The people that work with the residents are great! And since my friend has been there, it is great. The workers in the cafeteria always encourage the residents to eat. In the activities rooms, the workers have fun things to make or do!

Volante is a nice facility. Their staff that is kind and accommodating, The food is good, and the place is clean! The activities on the calendar don't always happen, but they are always friendly and have gone above and beyond for my mother.

When I first moved in it was great but when Volante bought it every thing went down hill

My mom only stayed at this facility for about 5days or so. She was in and out of the hospital. A few of the people when I went to collect my Moms belongings, were very curt and not very helpful. The director was very helpful and super nice! I paid for the 30 days, but like I said my mom was only there for about 5 days. I recommend this facility. Mainly due to the director, April. She was very nice and super helpful. Any facility can always have room for improvement

Since the place is small, the staff seems to know everyone by name! That is reassuring to residents and their families. Menus have two entree choices for each meal and much appears to be from scratch . Activities daily, weekly laundry and light housekeeping and weekly shopping trips. They manage meds and deliver them to residents. All in all, I am comfortable with the choice. This company has several sites in the state.

My mom is receiving excellent care. It is expensive, they all are, but her needs are being met and she seems to be happy. The nurses and aides are attentive and caring. She does say that the meals are very repetitive.

Management changes often but the staff is great. That's

It's a tough situation at best .....any facility is only as good as the people working there, those folks helping the clients & their day to day care. Yes, good help is always hard to find. The place was sold to new owners &, of course, new owners upped the rent on everybody (fee removed/ mo. on Mom). Food is just so-so & they seem to be trying to correct/improve the serving process as mealtime is the "highlight" of the clients day & could be more enjoyable. Hopefully, things are improving. I think the new owners of the facility are "trying" to work the kinks & problems out & some of the food served

Friendly staff and easy to work with. The move-in, etc. was very easy.

Staff is friendly, but turnover has been consistent. Housekeeping is definitely LIGHT cleaning. The move in process was excellent. Maintenance can help with hanging pictures and moving furniture for a small charge. They had plans to build an outdoor patio with a gazebo. I'm not sure if that is still happening. It would be nice to have because there is limited seating on front porch. The activities are good and very nice, there is an exercise room with a trainer available.

Simple clean facillty Friendly , helpful staff. It is not a new place , but the rooms and hallways are keep clean . No smells. Meals and dining area are acceptable No pool , but not needed. Nice garden area to sit outdoors

I would recommend Harborside. My mom made friends quickly and easily, and all the staff are attentive and friendly. The nurses do regular checkups and call if there's an issue. Mom gets her clothes washed, and everything is neatly folded or hung on a hanger. Housekeeping is once a week, but she can request additional cleanup if needed. Plenty of food and nicely presented. There are scenic trips, trips to stores and library, and even doctors. All holidays are celebrated, great crafts room and everyone loves bingo. Move in was a breeze. Harborside is not new, but well kept. My mom's small world has opened up since moving to Harborside at Melbourne

Community was much better prior to the sale to Volente. Cleaner, friendlier, and a more caring environment. Services decreased and rates increased. Picked this community at the time (1year ago) for the caring staff, clean, and affordability.

Quality of care is tricky. Some of the home health aids are not that great, but you might find that in every facility. However, the nursing and PT has been great. There could be more and better activities. The Value for Cost is great. In comparing costs, you are getting a pretty decent place that is affordable.