Trustwell Living

Without a doubt more welcoming than any others. Changed my feelings about senior care. I am actually excited for my mom's new adventure. Thank you Charleston for making this transition so positive.

Very nice facility with impressive amenities. Very professional staff - I would recommend them to anyone needing an assisted living situation.

This is the third retirement home in Amarillo that we have tried for our Dad and Plum Creek Place is definitely the best. They genuinely care about the residents with love and respect. All of the staff is exceptional, but the Nursing Director, [name removed] is the best! You will not find a more affordable place to stay in Amarillo for the quality and level of care provided.

I am very appreciative to The Charleston. This was my father's first home after his major stroke. Everyone here is quite loving and patient. There are plenty activities and the facility is very clean.

Father recently admitted facility staff were all very pleasant, courteous, and professional. Every question asked was answered polity and completely.

My mom and I were very impressed with [name removed] and the Bickford facilities.

Our mother, who was 100yrs+, lived at Bell Gardens for almost 2 years. We couldn't have asked for better care. The staff was so loving and caring, treating our mother like family. When she died last month, we were left with no regrets about her living there.

AWESOME!!! This community exuded a warm family atmosphere, a caring, loving environment! We were able to interact with many residents, all of whom seemed happy, content and well cared for. Our family loved Fairfied Place!

The Caregivers at Clyde Gardens Place are excellent . It is a friendly atmosphere and attractive environment.

We looked at several places for my mom and chose Kingswood Place because it was the best fit for my mom. She loves her caregivers. Everyone there is friendly and very responsive to patient's needs. I highly recommend Kingswood Place to anyone looking for a wonderful assisted living facility.

Hunters Crossing seemed like an excellent facility and the residents seemed happy and well cared for. If I needed to find a new place for my Mom they would be my first choice.

Some of the hardest working staff who love and care for their residents.

The place is very up to date, beautiful hallways, and loved the room sizes. Was just enough for dad. The nurse that came out to the house was very helpful as well as the lady the provided the information and followed up. Unfortunately money was a concern for us, so we ended up moving dad into another place.

My Mom is living at Highlander Place for almost 2 years. She has excellent care! The staff has always been so helpful and accommodating. I would highly recommend this facility to anyone who is looking for a place for their mom or dad or any family member.

Bickford is a very pretty place. Lots of flowers in the front of the building and in the main lobby. When I first walked in I was impressed with how pretty it looked and clean it looked . Everyone had just eaten breakfast and were being moved into the main living room. The residents looked comfortable, clean and content. There were ladies who worked there that were with the residents in the living room sitting with them to help them if they needed it. I visited the memory care unit, but was told about the assisted and memory care options. The building is older and the rooms are older and ok. The tour went very well, the manager was extremely nice and helpful with providing information. She took a lot of notes and seemed genuinely interested in my mother. They make you feel very welcome and the people who work there stop and introduce themselves and their chef brought in some nice snacks and cold water. They emphasize individual plans for memory care patients to help them and making their residents comfortable and happy. The residents all looked comfortable and content. I liked that all the ladies were in the living room together and not sitting alone. They looked happy and secure to have others sitting around them. I was just touring so I can't say anything other than about the tour. But it is a very nice place to tour, impressive in appearance and people who work there, the manager is very nice and concerned, the building is old but looks nice, the rooms are old but adequate, the location is easy access to met calf avenue. I would recommend touring this facility and considering it.

We can't say enough about this beautiful assisted living home! We were greeted immediately at the front desk by a warm and friendly receptionist. The lobby is very inviting and has a nice living room feel as you enter. A few of the lady residents were gathered around enjoying each other's company. We were given a tour and were so impressed with the beautiful amenities! The lunch room has a stunning fireplace and all the interior decorations were nicely coordinated. There is ample room for family to have a get together with their loved one if desired. All the staff that we met with were extremely helpful and informative. Can't say enough about this wonderful home!

I spent a week out West visiting my 99-year-old Dad who lives here. The room he had (a two-unit place) was well kept and had wonderfully big windows overlooking the nature outside. I loved that his bird suet feeder that one of family put up was refilled regularly by maintenance staff so he could watch the birds. The nursing, activities, and admin staff was caring and attentive, the food good (I ate with him at least once a day and there multiple food selections for each meal) and there were lots of activities (he loves the exercise class). It's perfect for his needs as he didn't want to live with us in Chicago when he needed full-time care (our home has stairs to the bathroom - and he is NOT a Chicago Cubs or Chicago winter weather fan :-)

Westwood is a wonderful facility. They have a great staff, a beautiful home like atmosphere and a fun filled activity schedule. Family involvement is also encouraged and included in their programming.

We moved my mother in law into Westwood 1 month ago. What a wonderful place. Every one is so nice and helpful. There is always something going on, too. Mom is now getting the care she needs but still has some indepence. Thanks Westwood.

This is an amazing place. Staff is helpful and friendly. [name removed] is so very helpful And kind. She takes her time and genuinely cares about your needs.