Trustwell Living

We chose Eagle Pointe Place because when I first went in to talk to them about what they offered, I just felt good about it. They answered all of my questions I had and they were super friendly and they accepted what was going on. We were able to get my dad moved in within a few days which was really important. When my dad came to visit they were calling him by name and he really liked that. The residents were all saying hello as we walked around, it just felt like a big family. I would definitely recommend to others looking.

We loved Cimarron Place! It was just way out of my family member's price range. But we had a very positive impression based on our tour.

I had a really good tour with Plum Creek Place, I was just looking for a facility that was strictly memory care.

I have peace of mind knowing that everything is taken care of for my loved one. The staff is excellent. They're very friendly and good about getting in contact with me if anything is wrong or if I have questions. I like that she has her own place where her family can come in and visit, and we don't have to be amidst everyone else, especially now with Covid. She has plenty of space to get around in, and I feel that she's safe there.

My mother has been at Davenport Place for just over 3 months. She has dementia and can be very challenging. The kind staff members have been quite attentive to her, keep me informed if there are questions or concerns, and generally gracious. I sleep easier at night knowing someone is looking after her.

Ridgeview Place is a very clean community and during our loved ones stay the staff members and their care was just wonderful, everyone was so great to work with. The nurses were always visiting our loved one 24/7 and keeping up communication with our family. Nothing was ever out of place. The nurses were just on top of everything and we would highly recommend.

It was great. My grandma was only there for a few months, and she was more or less bedridden. But they did a wonderful job taking care of her at the end of her life. I would definitely recommend them, for earlier stages of care as well. I had my grandma at a different place before coming to River Run, and I wish we had gotten her here sooner. They were really nice people, and the staff was really nice. It looked like they had quite a few cool activities, and I thought the cost was very fair. They handled Covid very seriously. I think they did a very good job.

They were really good. The first thing you see when you walk in is that the carpeting is worn, but that's the only negative about the whole environment. The Marketing Director and Executive Director knew me by first name. The staff were outstanding and constantly showed concern toward my mother. They tried to get her involved in activities. I think it was an excellent value.

I've lived here for 3 year, and I'm very satisfied with my experience here at Westwood. Staff is very nice to me, and very friendly place. I have a great relationship with other residents. I would recommend this community.

I find the staff to be very friendly and helpful, they are always ready to assist. All the residents are friendly and we have a good time together. The overall building is always clean, and decorated very nicely for every holiday.

staff is caring, compassionate and competent. they continually check on our sister to ensure her safety. she has made many new friends and enjoys her interaction with them. the food is good both in quantity and quality.

This is a GREAT community! The staff are very loving, attentive and go out of their way to make the residents feel like family.. The residents are warm and very welcoming - HIGHLY RECOMMEND WESTWOOD! Great Place/Home away from Home! Welcoming Residents!! Knowledgeable - Dedicated Staff!

We had a great tour with Hunters Crossing Place. The staff were very informative and answered all of our questions that we had. They were also great at following up with us after the fact. We just felt another place we looked at fit our loved ones needs a little bit better.

Westwood place is an amazing facility and the staff are awesome. My mother in law is a resident there and the care she receives on a daily basis is the best!!! We tried to keep her home as long as possible but with dementia that was not possible., but Westwood is the next best place to home. My mother inlaw is very happy and content and that’s what we were looking for when she was placed there. 1000 percent would recommend Westwood Place to anyone looking into assisted living!!!

Urbana Place has wonderful compassionate staff. It is a warm and friendly environment that I would recommend to anyone!

This community was fine it just came down to the price at the end of things.

Our loved one was there for about a month and everybody was very accommodating and wonderful to our loved and our family. The place is so lovely, we wish our loved one was able to stay longer. She had a room that overlooked a patio which was so beautifully decorated with flowers, really lifted her spirits. The community was also very clean.

The staff were all very friendly and the facility was clean, but it is older so it had a more run down feel to it. They do allow residents to smoke.

Before Suncrest Place, my mom was at home by herself all the time and never went anywhere. My brother stopped by Suncrest Place the other day and caught her out socializing, sitting by the fireplace doing a crossword puzzle and talking to people, which was shocking to us. We're pretty happy about it. She doesn't need a ton of care right now, but this is a great place for her not to be alone. The staff have been great. So far so good - nothing bad to report.