TJM Properties Inc

[Name removed] leads the activity events and schedules with amazing considerations for the various needs and entertainment opportunities.. Why this survey requires a minimum of 200 words to beyond me. I like to be succinct in my comments .

We toured The Oaks of Clearwater during our search for Independent Living for our loved one and it was okay. However, the facility felt very institutional to us. We decided to continue with our search and to keep looking.

Our family had an in person tour with Balmoral Assisted Living and overall it was a nice tour experience, but comparing it to a newer facility it just was not going to be the place for our loved one. They also were dealing with damage from the recent hurricane that hit.

Areas we think Spring Haven Retirement could improve on - the overall cleanliness of the common areas. They could have better desserts. However our loved ones enjoys the meals they provide, and she enjoys the other residents. It is a nice community, but they do have areas that could be worked on.

I toured Truewood by Merrill, Venice and I'd say it was just okay. It was kind of a drab and dingy. Our tour guide (name removed) that assisted us during our tour was nice.

Elevator issue's constantly. Mail is always lost, never makes it into their mailbox, even after multiple complaints. Aides aren't always available due to being understaffed. Dryers are taking much longer to dry residents clothes now. House keeping is suppose to come daily but has only is only coming 3 days a week lately. Nobody seems to know who is responsible for what. Always have reconfirm issues to be handled/fixed. A lot of promises were made up front but after move in were quickly forgotten. But management seems to be striving to get better. The Memory Care floor (which my parents live on) has had a lot disturbances from the amount of unstable residents. Management has yet to come up with any solutions. Montessori program promised, still has not been implemented and we have been paying since September 2022. Understaffed. Too much salt, oil, breaded foods. Need more healthy choices. Ranges from too bland to over spiced. Need more middle of the road. Activities - 3 stars but to be fair my parents aren't very big on participating. For value for cost large floorplan is a big factor in this response.

They have been great. They changed chef's, so things have really changed in the kitchen. The woman who is over the activities is great. I picked this community because the reviews talked about it being homey, and it was less expensive othan other places. It feels like family, especially with the smaller group setting in the dining area. They are very understaffed, and it would be nice if they could higher more workers. Also, they could improve on the cleanliness of the grounds, interior( carpet, furnitire, and etc)and more regular housekeeping services.

I think the staff is lovely and very nice. My loved one seems pleased with the food. I'm just disappointed that they have not gotten their dining room going yet, which limits the true social and family experience. Also they have two elevators, and one has been down since November. Spring Haven is a for-profit senior living community, and I feel that because of that they are not giving the proper attention to the building.

This tour was of the memory care unit. Their staff was nice, but the place seemed kind of dreary and run down, and didn't seem to have the same level of activities as the facility we ended up at. Spring Haven assisted living side looked nicer than the memory care side, but we didn't take a tour of the assisted living side. We were told there was a plan to renovate the memory care side at Spring Haven at some point. If they made those renovations, the overall tour would be a 4/5.

They had one elevator, and there was a smell. It was not the place for my loved one. One of the staff members was nice.

For the most part the interior is fine, but the exteior part is not well kept. They are adminstering his medication and meals. It had a lot of turneover-with staff. For 88 years old, he's in pretty good shape, it's the mental state-memory that he needs assitance with.. He seems fairly content with the food. The cost is fairly reasonalbe compared to other places. Good for him, not real big. Not fancy. They have some activities. Overall it's a smaller setting which might be good for some folks. They have 3-4 floors, and each one has a wing. They have cafeteria style eating. That's nice which is more intimate.

It's a nice place, and overall its a good deal. The activities director is very busy all the time. Activities include get togethers with musical guests and entertainment, crafts, bowling, Margarita Monday's, etc.. My apartment is the 1 bedroom with a fridge, cabinet space, and a nice bathroom. I also have a fairly big closet. I would recommend Truewood by Merrill Bradenton to others.

I really liked The Princess Martha when I toured it a few years ago. When I was ready to move, it was a definite possibility because I saw no negatives when I saw it the first time. I found it hilarious, there was a man in his underwear drinking coffee standing outside of his room, it made me laugh.

Out of the three communities I toured, Spring Haven was at the bottom of my list. They have a much bigger campus than where I chose, and I have mobility issues. The people who live there didn't seem to be as friendly and that does make a difference. I've spoken to people at my community and they said they chose it because residents spoke to them during the tour.

Our family had an in person tour and we were not impressed at all, it was so dark no lights on at all during the entire tour. Very disappointing

Most of the staff I interacted with in admissions were great. But the aides on the floor didn't really seem to know my loved one very well. She was evaluated as independent enough to go there, but pulling her out of her house really activated her dementia, and they weren't able to giver her the things she really needed - more prompting and more supervision. Immediately when she moved in, I don't know why they didn't see her struggling and help her more. I understand that we had a unique situation, and I fee like it's not anyone's fault. No one could not have foreseen her decline. I liked that all the floors were hard, so they didn't absorb any odor. And everything looked clean. Also I can tell that the people who work in the kitchen are very passionate about making good food.

I would recommend you do your research on all the communities you are looking at. We did have some issues that we had to sort out with the community. The administrative staff is probably the biggest problem. It seems that it can be difficult to get paperwork from them and get corporation from them as well. The front desk and healthcare team are good to work with. I believe the healthcare team is overstretched.

It's a great place to put your parent. But you do have to follow up with them sometimes. At times, food is not delivered on time. Or if you call, nobody picks up. Or if hey do pick up, you sense an attitude. My loved one has told me the food is a little salty. But overall I would say the cost seems to be fair.

Our family had a virtual tour experience at first then we were able to physically tour the community. Bayside Terrace appeared to look like it used to be an old hotel which they renovated. The amenities were just not there because of the existing space and use of it. The common areas were veyr limited in space compared to other properties we toured.

The food stinks, and it is awful. The residents had a meeting with the chef, and I think it is getting better. It is so bad, I've been thinking about leaving the community. I had to pay for my meals at the community, and then having to get groceries, because it is so horrible. The staff are a problem with the wait staff. They just plop the plate down in front of you. They will serve food the resident didn't order, because they are out of the food the resident ordered. There are residents who are rude to the wait staff as well. I dislike hearing people be rude to the wait staff. There is not enough housekeeping or wait staff from what I understand. The tables that need wiped down, and wiped down are pushed onto the floor, and some tables are left dirty. The community is lying about the delicious food in marketing materials.