The William James Group

We toured this location when we were looking into options for our loved one. Everything here looked very good, it was a well kept, clean facility, and the staff were all very friendly and professional. This was originally our first choice, and I even had a deposit down, but in a last round of searching we found one just as nice that was much more convenient for family members to get to. We love the place we found, but I think they would have done just as good a job here!

This facility was very nice. It is in excellent condition, and the residents appear well cared for. They do have an opening, and are in our price range. They will hold the space for a deposit fee.

Great facility but cleaning staff keeps coming and going so lacks in that area but otherwise i would recommend staff is very friendly caring and welcoming my mom loves it and always lots of activities available if residents want to participate

We had a great tour. The woman who ran the place was incredible. I felt that she would have been a lot of the reason we might have chosen them. The facility had a small-town feeling, seemed super clean, and we witnessed them treating everybody with respect. It was not as grand or modern of a facility, but my first impression was a positive one.

The facility is very clean and everyone has been super friendly during our experience here so far. The food is repetitive, especially for breakfast so they could definitely add more of a variety to the menu. Overall we would recommend Oaks at Cedar Shoals to others looking.

So far I've been very pleased. The facility is super clean. The rooms are nice. They seem to keep them well maintained. Normally the care is pretty good, although today they didn't change my loved one before they sent him out for an appointment, which they've done before. But the staff seem to be really receptive when I come to them with concerns or questions.

I am doing better than I have ever done here than in any other facility. Sometimes I am concerned about why I don't always fit in a group of people.

We chose Residence at Oak Grove because we heard by word of mouth that people had family here and had a good experiences. The room sizes here are really good. They do also seem to have a nice variety on the menu even though she does not eat the food. She is on the memory care side and they do seem to be short staffed on CNAs. They do take feedback well from the families. Overall, I would recommend this facility, it is top of the line.

Love the community. They have a waiting list. But my moms next on the list for a studio apartment. Thanks a lot. Yes am interested in doin more tours

Beautiful facility, very clean, open, bright, and the staff seemed very nice. Lots of activities to keep residents busy and engaged.

This is a nice place overall. The facility is clean and well kept, the staff are friendly, and for what they charge you get excellent service. I'm pleased with it overall!

The facility is located in seems to be a quiet area, surrounded by pasture. It is close to Greensboro for those residents who are able to get out and about. Our loved one will be in the memory support unit. The room appears to be approximately the same size as her bedroom at home, so there should be no problem with furniture fitting. There are/were a few maintenance issues (missing light blubs, bathroom fan cover hanging on one side) and the carpet is to be replaced along with the air/heat unit, but these last two were scheduled to be done before we leased the room. The staff that we have met are very friendly and answered our questions thoroughly.

They were great for what my mom needed. She was never happy anywhere but the Morningside crew did their best. The facilities were very nice and clean. They offered many activities (which mom would not do) and the meals looked appetizing!! It was very convenient for us and we were able to visit all hours of the day. They tried to help mom feel good and they made sure she was up and dressed daily. We appreciate all they did!

So far I think they have been wonderful. They are clean, and friendly. My only issue has been with the food. They haven't accommodated for the special diet needs, but they are working on that. The activities are geared more towards the ladies, and the activities aren't very active. It would be nice if they had some craft activities. I picked them because of the location, and I liked the appearance of the building, it doesn't remind me of the hospital. The people in charge have always addressed any concerns we have had. They have been Johnny on the spot for everything.

home-like atmosphere, nice staff, refrigerator and microwave provided, activities,own bath and shower

I was able to have an in person tour with Autumn Cove and this community did make the most sense in terms of proximity, however our loved one just liked another community a little more. We were overall pleased with the tour, the marketing guy called several times after the tour to follow up with us, he was very nice and really helpful. However, when we were able to have a second tour, the place did not really seem as clean and well kept as before.

The facility was very accommodating and easy to move into in an emergency immediate situation. I wish there would be more engagement with the memory care residents. Food quality is ok, but could be improved. I would like to see snacks and water easily available/accessible to memory care patients like they are with the assisted living residents. I also wish the memory care residents had designated time to spend outdoors in a safe space or while being supervised.

Food is not nourishing and usually almost inedible - the taste and quality is so very bad. Thievery is so common and not even commented upon by management. My Mom has said to me so many times: ‘I feel so violated.’ (From the stealing of even the smallest of her belongings.)

I would tell them that I had a very unpleasant experience at Oaks. I was completely surprised at the treatment after we moved my father in.

Overall our loved one says she loves where she is at Oaks at Cedar Shoals, and that is all she needs. Based on the experience we have had so far, we would recommend this community to other families.