The Palace Group

I think the staff there is very accommodating. They do a good job and try really hard. The only thing, to me, is it's not cheap so you have to have money put away or a pension or something. It's not going to be covered by social security. Any little complaint that we've had, we address it and they pretty much get it taken care of. They have acitivities, maybe not every single thing my parents would want but they have family events once a month. We've been going to those and they're good. They try to keep everybody involved. For having to put my parents in assisted living, it's a good experience.

It's great, you can't imagine there being the smell of anything related to older folks, they're very clean, theyre very attentive, theyre very sweet with her, they send us pictures all the time. if she falls they call me immedeatly and report anything thats going on. I didnt have to do any of the hard work, they just follow through on anything, they do their laundry, theyre great. My moms really enjoying herself, shes participating in everything. The palace is the place for a bunch of old cuban ladies to go to, she has friends from Cuba who are there and they have a wonderful time and im very pleased it.

I have seen a few places for Seniors throughout South Florida in Dade, Broward and Palm Beach Counties, and I was extremely impressed with The Palace Suites. It looks from the outside like a fancy condominium. Inside is also fancy and extremely clean. All the staff had smiling faces and the residents looked like they were having a great time listening to an entertainer at the piano. I would recommend The Palace Suites to anyone over 55, even if they had to move to Miami from another county. It's very impressive.

The Palace Renaissance is a great value based upon the quality of the guest rooms, meals, activities and the care given to the residents' hygiene, social and medical needs. Since the Renaissance has slowly evolved into a memory care facility, the design of the common areas needs to be modernized and adapted to current standards for such facilities. Overall the Renaissance has been a blessing for our father.

Palace Renaissance feels /looks/smells more like a somewhat old fashioned beautiful hotel, always clean. Staff very well trained, friendly smiling, caring, & efficient in their work. Management is excellent, always responsive to residents and their families. Food is good. Medical care always available. Entertainment and daily activities are constant with innovative ideas implemented every so often to improve services and prevent routinization. Overall this is an excellent institution for those who can afford it.

My Mother has lived there for a little over 2 years. The attention & service she has received from the staff is amazing! They truly care for their residents. The events that they put on are top notch! The food that the Chef prepares is incredible. [Removed]... I can go on and on. The entire staff are all amazing. The girls at the front desk are the sweetest and always incredibly helpful. We are thrilled that above everything else, my Mother is happy. She has made so many new friends, plays blackjack, bingo, dominoes..... She's so happy, living in a beautiful Palace, surrounded by wonderful caring people.

Nothing else to compare with, but very satisfied

The Palace Gardens is a wonderful home for seniors who need a little assistance. The residents are treated with dignity and respect. There are plenty of activities and outings to take advantage of as well as just relaxing and enjoying the grounds . The food is excellent and the holiday parties for the families are exceptional. I highly recommend this facility. It is the best.

My parents have been living at The Palace in Coral Gables since January. They and we are very happy with the environment, care, activities and responsiveness of The Palace. They have made friends, started new activities (Tai Chi, board games, movie night), enjoy the nightly happy hour and the ease of having healthy meals available daily.

My father is 81 years old and he has been extremely happy at the Palace at Coral Gables. The staff is A+! We feel blessed to have found such a wonderful place for my dad to enjoy his senior years.

The facilities are first rate, but even more impressive is the friendliness and attitude of the entire staff--professional, administrative and service. There is constant and varied activity going on, more that sufficient to satisfy virtually any interest, from educational, cultural, religious or entertainments. There are also wonderful events on special occasions and holidays where outsider friends and family are welcome. The experience to date has been better than expected.

I brought my Mom and Dad to the Palace seven years ago. I moved them from New York after it became apparent that they could not care for themselves. They had an apartment at the Palace Royale and they immediately made themselves at home. It was like living full time in a resort. The staff was great and took very good care of them. When my Dad became terminally ill two years ago the staff could not have done a better job caring for him. After my Dad passed my mother moved over to the Renaissance where she receives the additional care and assistance she needs now that she is alone. I will forever be grateful to the Palace staff for caring for my loved ones as if they were theirs. If you need a loved one cared for on a 24-7 basis, I can not give any other place the recommendation I give the Palace. They are the best!

It's been very good I've got no complaints. Sometimes they are a little slow to respond when I call and want to get an answer it takes a little bit. I've been invited and the food is very good. When I very first didn't know any of the staff members and I wanted to call and get information I would get passed on to three or four different people. The internal communication is a little lacking at least in the first few days. I was a little lost in the beginning. When I first picked it I needed immediate attention and they took her immediately. The smaller homes were not able to do that. The independent side is extremely impressive I would give that side straight fives.

We were the exact people who did not want to put our mother in a facility such as the Palace but it has been a smooth transition. The staff go above and beyond all the time. Now that we know that our mother is safe no matter what happens with the tropical weather we are relieved. Keep up the good work.

This community is very good. The staff is working very well with the hospice people who are taking care of my sister. The community is very nice and the staff is kind and compassionate. In the midst of the storm that is coming, they have assured me that they have a solid evacuation plan in place which eases my mind slightly. Overall I am happy with the care my sister is getting.

We toured this community. The staff was very helpful. We needed more of a assisted living community. We did not see the menu of the meals that would have been offered. I would suggest this community to other families needing this type of care with a good value

We are happy with this community for the good The staff are friendly. The staff are warm and pay close attention. to the residents needs. She is happy with the meals and the variety. She is offered activities with the other residernt.We would recommend other familes to this nice community with great care.

This is a good community, everything looked great. Everybody was very cheerful, it has a welcoming atmosphere. The residents shared nothing but good stories about their time at the community. My sister needed a little more care than they were able to provide.

Nice facility. Many residents out and about, all looking very happy. Directors knew them all by name and obviously had interactions with them regularly. Nice rooms. 2 available with different levels of care. Lots of aids around. Priced at the higher end

I have been extremely pleased with the service and care of my husband has received since he's been at the palace. The staff and administration is very receptive to all requests. Since he's been there he has not had to be hospitalized one time and that's saying a lot since when he was home he was hospitalized quite frequently