The Inns Senior Living

The staff are friendly and attentive to the residents. The food is good with a dessert. It's always clean and the room is very accommodating and they have many places to walk and visit. Love the outside courtyard. I would highly recommend this place to any family looking for a place for their loved one.

All the employees have all been so accommodating and helpful. Very nice rooms that are always clean. Laundry is always done Food looks very good and they always get dessert. A lot of area to walk around. Nice big areas to gather. Staff very sweet with my mom

Mom is very happy there. She comments often about how genuinely nice and caring the staff is and how much it feels like home. They go above and beyond to create that atmosphere. She's still independent but feels well cared for and safe. She's very happy she chose The Inn.

The staff, at all levels, were friendly and helpful. Not only with my dad but also with me and my family. They went out of their way to make sure dad was happy and comfortable even when he was feeling confused and agitated, they were gentle and calm. They helped him do everything even before he was assigned to the memory care unit, and they never made him feel embarrassed. He loved the hair salon and had a great time joking and doing activities. My daughter loved sitting in the courtyard and to watch the birds with Grandpa.

The place was fairly new and very clean, the staff was nice and I did not meet anyone who was not happy.

The staff that provide the service so aides and nurses were fantastic and so good to my father in law. Huge disconnect between higher up/administrative staff. The sales pitch in the beginning was different than what happened. Care meetings never happened. Very hard to get ahold of the finance person and never got the invoices for care that I requested when they just stopped sending them and I have emails proving the request as to why the care amount changed so much without ever getting a response. The one lady at the front desk was outright nasty to us on a couple of occasions. She literally yelled in the hallway [name removed] family is here so if you need them basically get them now insinuating we don't visit enough. She literally ignored me when I came the one day. I talked to her and asked her a question and she turned around and starting doing something else. She judged us as a family for not being there as much as she thought we should be. If she only knew what all we had going on. Overall, I would have any loved one stay at the Inn because of the amazing caregivers. That was what was most important to us. The biggest thing I appreciated about the Inn was [name removed] was aggressive and they never once said he couldn't stay there. I know from experience not all memory care's would allow someone with aggression so it was a true blessing for us as he had incidents often.

My loved one has passed away. During his time there, the staff were very helpful all the time but especially helpful even though we had hospice while he was going downhill. Their aids are very good with the memory care residents.

I love that it's all on one floor so there's not confusion getting back to their units. The staff is very friendly and attentive. The meals are good quality. I love the courtyard for getting fresh air and some sunshine.

My mother-in-law was at Whitewood for almost 3 years. She loved the staff, and the food!! We could not have asked for a better place for [name removed] to be at the end of her life. Thank you for taking such great care of her!

I love the inn. It looks like a ski lodge and everything is on one level. We all eat together in the main room. The food is good most of the time and they are always working to improve it. I was surprised at how large my apartment is. Even with the bed in there you still have ample room for a seating area. We have many activities like movies, walking, making different crafts, baking, and sitting around the fire and talking. The therapists are excellent. We have a small library and a chapel where we have Sunday services. As a whole I am very pleased with The inns and would recommend it to anyone.

University Village in Vancouver is new and beautiful if you have clients in the Portland or Vancouver area. It's about the same price as [community name removed]. Oh definitely 5 in every category. If you had 10 I would give it a 10. It is gated, too. We love it. My dad is in a wheelchair and my mother has vascular dementia and Alzheimer's and they are both getting the very best care. We are very happy.

From the minute we sat down with [name removed] and the team at The Inn, we felt like this was the best place for my dad. We visited several places that were all really very good, but the Inn at Library Way is where we were excited to move my dad. Proximity to where we live was important, however so were the services that were being provided. The diversity of meals, the number of activities, the amount of people on-site, the cleanliness and size of the apartments and the overall attention to detail from the nursing staff was what sold it for us. Very excited to have the folks at the Inn care for my dad for the final chapter of his life.

On cleanliness, sometimes there is a urine smell in the memory unit. I know it's difficult with almost everyone in depends. Probably need more air fresheners. Cost rose when she had to have two person assist and help with feeding. We thought once in memory costs wouldn't rise. Misunderstanding.

She seems to like it there, has made friends. They keep them very busy with activities, music, cooking, crafts. Had to keep on them about some medical follow up so that's the reason for the lower rating. Really appreciate their Facebook page!

I cannot express enough how grateful I am for the wonderful experience my mom has had at this assisted living community. From the moment she arrived, it was clear that she would be treated with the utmost care and respect. The staff genuinely likes her and takes the time to engage with her, making her feel valued and cherished. The variety of activities and amenities available is impressive! There’s always something happening—whether it’s art classes, fitness sessions, a cut/color at the salon, physical therapy, or social events, the residents are never short of things to do. The facility itself is beautiful and well-maintained, creating a warm and inviting atmosphere. The decor is lovely, and the common areas…such as the cinema, the pub, and the cafe….are perfect for socializing or simply relaxing. And let’s not forget about the food! The meals are not only delicious but also nutritious, which is so important.

My mother has been living at the Inn at Bear Trail for nearly two years since my stepfather passed away, and I couldn't be more grateful for the care she has received. The food is excellent, she has made friends, participates in various activities, and is surrounded by love and support. Due to the positive experience we've had with my mom, I have now moved my dad in as well. The staff has been incredibly welcoming and is helping him settle in while addressing his needs. He feels happy and secure. It brings me immense relief and peace to know that both of my parents are in a place where everyone—from the administrative staff to the activities director, nurses, aides, servers, kitchen team, and housekeeping—treats them like family and truly cares for their well-being.

It has been a great experience for my mom and our family. It is close to where we live and we are able to drop in any time. Her room is nice and is close to the common area where she is able to join in the many activities that they provide. She likes socializing with the workers and other residents. She has adjusted well to the change. I feel that this setting has helped her remain active and social on a safe environment with the workers assisting her where needed.

It is amazing. The facility is beautiful and always clean. Atmosphere is always upbeat. The staff is so nice. My mom has been there 5-6 weeks and it feels like family.

Everyone there is friendly and caring and have really gotten to know my dad. Response times for call buttons and questions are very quick. Everything is on one floor, we liked how the nurse station is right next to the main room, and the bathroom had plenty of room for him to move around in there with his rollater.

Our family had an in person tour with The Inn at Library Way and it was such a great tour experience that the community was actually my top pick.