The Cottages Senior Living

I liked this community alot for the care for my mom. It was very clean. They offered great activities to help her if wanting to participate. The food was very appealing and the atmosphere was like family cooking. I was happy with the tour here.

My dad just moved into this community and he's done really well. The staff have worked extra hard to make him feel comfortable and to make sure he's involved in activities. He enjoys their beautiful gated courtyard and we enjoy the peace of mind that he's in a locked and secure community. Before dad moved here we were worried about him getting out of the house. Oftentimes one of the neighbors would call us and let us know that dad was wandering in the neighborhood. We were really afraid that he'd get hurt or worse. I can't thank the staff at the Cottages enough for making this transition easy for dad and for helping us find the best place for him next to home.

The staff at this community was excellent. They offer a separate area for Alzheimer and Dementia care. The rooms remind me of a hotel room.

They have been wonderful. They are very attentive and kind. Mary Jane is just fabulous. The people who work here, they go around and touch and engage with the residents, and acknowledging they are not only there, but that they are human. We chose them because of the view out the windows in the rooms. We are very happy with the staff the care, and the hospice they recommended.

I am very pleased to have my mother at the Cottages at Chandler Creek. The caregivers are very warm and personable, providing a caring environment for the residents. I am really impressed by the many social and interactive activities that are scheduled so that the residents are engaged and not just idly sitting around. I would highly recommend this facility .

I live in California. [name removed] is so great and she's always there to talk to me about whatever I need. The facility is very clean. The staff is the nicest and caring professionals, they do a great job. I know that my sister is well taken care of there. I do wish the price included the meds, she cannot afford $[fee removed] meds.

[name removed] passed away on [date removed]. The Cottages at Chapel Creek is a wonderful place. Highly recommend it! It was a great experience.

I've been POA for my mother for the last year and it's overwhelming. Wish I knew then what I know know, from rehabs to ER's, ICU's lawyers, Asst living and so much more. It's very hard to find a good place as there are mostly not so good facilities. And just because you find one does not mean your loved one will be accepted due to physical conditions. The cottages accepted my mother when others that were much more expensive would not. Take the negative reviews with a grain of salt because I can't begin to say enough good things about [name removed], she loves what she does and treats all residents like family and beyond, way beyond. She knew every resident by name and is a very loving person, same as most the staff. She's old school and transparent same as her assistant [name removed] and we really liked that. The only disappointment is the food which is so so but other than that we were blessed to find her. She is very transparent and goes the extra mile, Kudos [name removed] and the staff, well done!

They need more activities, that's all for now. There is a lot of just sitting in wheelchair doing absolutely nothing! The care the community provided my loved one was good. The staff communication with the family was good as well.

Our family had an in person tour and everybody we met was very nice but was concerning is that there are no bathrooms in the residents room, they have like a community bathroom and we just did not want that.

It is small, privately homed comfortable facility. It is a very structured place which has been nice so she is not in her room all day, they always keep them busy doing things. They have family styled dining where everyone sits at a long table. They have 2 community dogs that are in each of the buildings, they have 2 separate buildings based on level of care. They give the residents options for food and drinks and they are attentive in making sure they stay hydrated. Any time I have called I get an answer and if I don't get anyone on the phone they return my calls quickly. They also take pictures of my mom and send them to us to show what she is up to. We have been very pleased with them.

They keep the residence engaged, the staff is very friendly and caring. I would recommend this community to others. I feel the cottages treat the residence the same whether the family is there or not.

The Cottages at Quail Creek is a very community driven facility with a caring and compassionate staff.

I would recommend to others for their loved ones. The community is very good at keeping my loved one busy with activities. The staff is great at keeping me updated on anything for my loved one. The cottages gets back to me in the same day, if I have any questions about my loved one. The community looks like someone's house on the inside.

My Dad arrived at the Cottages at Chandler Creek in [name removed] and the staff care during COVID pandemic and final stage of my Dad's Alzheimer's illness. We were not able to visit in May & only briefly in June. We were kept informed by staff when anything happened and I called almost daily. As my Dad transition to hospice, Paloma Hospice recommended by [name removed] also gave my Dad compassionate care & kept us informed. The cottages allowed family to come and sit with my father in his room during his last week, which meant a lot. Thank you for loving care of my Dad.

Overall good care, food, programs. They work hard to provide great community and safety.

Currently second. Love the dining arrangement and it feels like home. Wonder about the other building, where the patients who are further along are housed, though. Would need to learn more about that before we would settle on this facility.

I toured this facility while looking for a place for my Mother. One of the things I really liked about this facility is that the residents would sit around this large table for meals and they would pass the food around the table. The facility also had a lot of security features. All of the rooms have cameras so the staff knows when someone has fallen in the room and all of the residents have a necklace as well to alert the staff. The other thing I liked is that they had a sensor on the door to tell the staff when they’ve left their room for the day. I would recommend this facility to other families.

Some problems with turnover, but most of the staff are very attentive and friendly. Homey, warm atmosphere. Residents are well-cared for and lots of activities.

They seem to take care of pop – and really care. The families are welcomed and invited to join for meals. They follow up on issues that come up.