The Blake by QSL Management

Our experience with The Fountains has been quite positive. My loved on is doing well, going to daycare and becoming stronger and getting better. So far it's been goibng really well.

From management, culinary, activity, and maintenance staff, all are 5 star. The building is beautifully decorated, immaculately clean, and a joy to enter. The meals are superb,the staff could not be more helpful or welcoming. I specifically want to thank the managers for making my mother's move to Lighthouse Pointe such a smooth transition. Their personal touch and caring attention to my mother made all the difference in the world. I would love to live there myself.

Location is great in Lexington close to shopping grocery and medical hospital. One bedroom rooms are kind of small. Recently changed ownership and the food and portion sizes went downhill food is not as good or portion sizes are smaller

Helpful and accommodating but recently had a lot of turnover. Seems to be settling down at the moment.

There isn't really any exercise facility or equipment. Only one or two treadmills. I'm not sure if they have any group activities together based on what my Dad says. He also feels that most of the residents are less active or mobile and that makes it difficult for him to communicate or make friends. The shuttle services are useful though. He also says he doesn't like that there isn't an oven in the unit and the one he's in at least doesn't have a very large fridge. He also thinks the meals are served too close together 8, 12, and 5 I think he says.

Always a big turnover of residents. As well as staff. A few things I like about the community are the location, the landscaping, the kindness of staff, meals, variety of different activities.

What they could improve on would be to offer meals that are more balanced. However, we would recommend the community to other families based on the experience so far.

The social director was awesome. The patients could use more of this. The food was often cold when delivered. I heard several resident complain about that.

I just love my 2 BR apartment. I find the square footage of my apartment to be comfortable. Their location of the living facility is in close proximity to restaurants, Costco, and churches. Much has been done to give this facility a facelift since my arrival a year ago. I am proud to show this place off when my family and friends visit me. Maintenance requests are done in a timely manner. I would highly recommend this facility to my friend and family

The staff really nice respectful with my dad , the facility is well maintained. Food not so much my dad won't wear his false teeth so he needs soft food but they still give him stuff he can't eat so I keep a stash of microwaveable meals that the aides will heat for him. The room is great he has a hospital bed, table with 2chairs, fridge, 2 recliners a dresser and nightstand it's a nice size.

My dad is thrilled with the food here. His previous location's menu was not well balanced and he gained an unhealthy amount of weight. Here, he is eating better, dropping the extra pounds, and is a lot happier with the variety on the menu. Maintenance is a little slow to respond. For example, it took them over two weeks to hook up his cable and resolve some other simple mechanical issues with blinds, smoke detector, and ceiling fan. Once addressed, though, everything has been fine! It took the facility two weeks to get him in the system so that I could sign in to visit. I didn't stay away because of it; I went in anyway by signing in as a visitor to an event or tour. It was very off-putting initially because it made him feel like he was not fully welcomed. Despite the initial challenges, I would still choose this place for him again. He really likes it there.

All employees are super nice and helpful. Maintenance needs are usually met within 24 hours. The food -- well, it has A LOT to be desired. No flavor or seasonings. For example, spaghetti has no basil, oregano or garlic. Housekeeping does the basics only (but something is better than nothing!). Activities are OK but rather boring. General Manager has only been on site 4 months and she seems to be trying hard to make positive changes. She frequently works 12+ hours a day.

A great community of welcoming people. Everyone was the new kid at some point. Each person whether resident or family member can experience that by a smile at a meal in the dining room, walking down the hall, or attending an activity. No pressure to join but even the staff are open encouragers not "just doing a job".

I'm 63 years old and still work full-time. I was the first "younger" person to move in. Since I arrived two months ago several more have moved in. Rivers Edge is very nice. The new owners took over in July of 2024 , I think, and invested a lot of money on refurbishing the entire place including the apartments. For a single working women like myself having all food, utilities and maintenance included in your monthly rent was just what I wanted. All of the staff have been professional and friendly. The other residents are amazing. They were so welcoming to me. I love talking to all of them on the weekend when I am around more. The management staff is working hard to put procedures in place to make everything runs smoothly. Oh and the food has been great (thanks Chef [name removed] and [name removed]). This is truly independent living, not assisted or memory care. If you want a nice, safe place in Savannah, GA I highly recommend Rivers Edge.

Mom & Dad are settling into their new independent living. They rave about the variety of good meals, the courteous staff, cleanliness, and activities. Very happy to hear our parents are acclimating & comfortable. Parents are treated like family which is very reassuring. Staff are very helpful & friendly.

We have had very positive experiences with the staff, particularly since The Barclay took over from Anthology. The activities that are planned and the staff that run them are wonderful. My only complaint is that the elevators break down frequently, which is not only inconvenient but is a safety hazard.

Facility is clean, staff helpful and friendly, and the meals are good. My family member is very happy there. The residents are also welcoming and friendly and my family member has met many new and varied friends.

I would recommend it. Especially for independent seniors or people with mild disabilities. It was more reasonably priced. Had a handicap accessible room and included meals with a caregiver option on-site

Overall, improving under Barclay house management. The addition wonderful front desk makes a huge difference. They call everyone by name, which is very important for our seniors. The food is much better under the new mgmt. It is a good value for the cost.

Communication with management leaves something to be desired. One of the reasons we chose The Blake at Biloxi is because there is an enclosed open-air courtyard and flower garden for residents to wander in.