The Blake by QSL Management

[name removed] and her staff are amazing. The care that [name removed] has shown my Mother (and other residents) has been over the top eapecially during this pandemic. I can't thank u hem enough for what they do!

Staff is wonderful!

My parents resided at Cottage Landing for a number of years. They started out in a large 1 room until a 1 bedroom, living room kitchen was available. Following my Father’s death, my Mom moved into a 1 room w/bath. Later, she moved in with another Senior, thinking they would enjoy each other’s company. Overall, the experience was a good one. They accommodated my out of the box ideas, like a surprise anniversary dinner for them in a private space, with a personal chef, and dinner entertainment by a violinist and vocalist. And, the time my Mom wanted my 11 year old grandson, who toured with the Atlanta Boy Choir, to give a vocal concert for residents. I hired a professional piano accompanist and the concert was enjoyed by all. And, the times my Mom wanted to have a yard sale...whew, but, again, the staff was more than willing to assist. I was routinely contacted any time one of them fell, or had to go to the ER. The medical personnel was terrific. They took such good care of my parents, including mtgs. to keep me updated on changes to their health. When I moved out of state, I was unable to visit as frequently, and they were even more diligent in keeping me informed. Had I thought about moving Mom closer to me? Yes, but due to her declining health, we were advised not to make a change in her residence. As in all facilities, such as these, there were occasional problems, but that was to be expected. The worst for us was my Mom’s wedding ring being lost. Broke my heart, but I don’t believe Mom was too distressed by it, as she had already entered the dementia stage. Would I recommend this Assisted Living facility to others? Yes, I would and have!

Previous to the Covid-19 pandemic, the staff at Dogwood Terrace was really good about keeping everything inside the community clean. During the pandemic, however, they have not been quite as good about cleaning individual residents' rooms. This seems to be the result of an effort to keep the rest of the community extra clean to protect the health safety of the all the residents. The staff has generally been accommodating with everything we ask them to do. They regularly provide on-site and off-site activities available for the residents.

It is a clean and friendly place. I feel my mom is safe there. Our concern is the caregivers were not wearing masks and were not keeping a safe distance from the residents. They needed to be a little safer during the Covid-19. My mom needs more care now so we are looking for a community that offers a higher level of assistance.

I found the staff at The Blake at Flowood to be friendly and the community is clean and well organized. I feel that my mom is in a secure place and that they have good communication with families. Overall it has been a positive experience.

I visited this facility in November after my mom had hip surgery. The facility is beautiful and spacious. I could see the designer’s influence throughout the entire facility. Every detail was taken into consideration to help make the transition from home to apartment easier on the tenant. The amenities I liked: halls are wide, a chef, homemade pastries available all day, and media room. They were working on a screened porch. Unfortunately my mom is taking longer to recover than expected. This facility offers levels 1, 2 and 3; but mom needed more help. I believe this facility was honest and transparent after evaluating my mom.

Everyone has been so nice and helpful as I transitioned into my new home. The place is beautifully kept and management has been great.

Spent a wonderful 15 months in independent living and sorry I left to return to the UK. Would happily return there if any vacancies arise. [name removed]

[Name removed] is the manager at this facility. Along with her staff, they have handled every situation concerning my Mom with professionalism, courtesies and quickly. Her staff, [name removed], [name removed,[name removed], and [name removed] are top notch. They should be commended for the job they do.

Since my brother and sister-law have moved in it has truly changed their lives.They love everything about this amazing place.The staff is wonderful and the meals are amazing.We have seen a huge improvement in my brother-in-law’s health and have never seen him so happy. The facility is spotless and beautifully decorated and [name removed] is amazing along with the entire staff. I would recommend this beautiful facility to anyone. I strongly believe it changes a person’s quality of life in a very positive way.

I placed my Mother in Hayward Estates and she is the happiest she has been in two years. Her apartment is like living in home, which has a small kitchenette, very large living/bedroom area, private balcony, large bath, wonderful meals, and is reasonable. The staff, especially [name removed] and [name removed], along with the entire support staff are always professional, friendly, and caring. I am most pleased and actually look forward to spending time with Mother at this retirement establishment. Keep up the good work Hayward, I can only give you good reviews!

After visiting many drab and dreary places I came to the warmth and sunniest place, The Regency House. After just entering the lobby I knew this was the right place to live. Staff was so helpful and clear about all they had to offer. Everyone here is friendly. I will thrive living here.

This is a wonderful community, with its spectacular views, friendly and knowledgeable staff, plethora of activities, and good food. We toured 8 facilities before we chose this one. A couple had better food, but most had worse. There is some variety so it is not boring. The dining hostess, [Name removed], is a gem. By the time you have been there 3 times, she knows your name. She makes sure that you are seated comfortably and stows your walker for you. IF you are a new resident, she makes sure that you know everyone's name at the table and makes sure they know you are new. Your tablemates are almost always helpful, letting you know what's good, what the menu doesn't tell you. etc.. There are so many activities that you cannot get to all of them in a day. And the activities are different depending on the day. Saturday evenings we gather in the auditorium for a show or concert or just singing. There are as many special occasion parties as the staff can think up. Halloween party had standing room only, so many attended. A great time was had by all. There are weekly outings, trips to the mall, grocery stores, theater, beach …. I cannot list them all. Maintenance staff have the "can do" attitude and are just great. They will help with bringing up packages from the lobby, setting up your TV, hanging pictures,. Believe me when I say we wanted a lot done to make our apartment our own. IF there is one somewhat failing it is housekeeping. They come every two weeks. The ladies are great but they labor under very restrictive rules. Cannot pick up anything on desk, table, counter to dust. Cannot move chairs, even office chairs, to vacuum or sweep. Hospitality group works to make your transition into The Fountains as smooth as possible, both before you move, during your move and after it. There are volunteer residents assigned to new people to help them feel less overwhelmed. We have been here three months now and love it.

From day one, the staff and management have been most supportive assisting my mom. I had explored other assisted living businesses and found Haywood Estates the most affordable and a staff that was cheerful and helpful. My mom is now a “happy camper.”

I have lived at the Regency House for 7 years and have enjoyed it immensely. The food is wonderful and so is the kitchen staff, servers and managers. I would highly recommend this community to anyone.,

To the friends and families of those living at The Fountains, you should be endlessly grateful to [removed], Executive Director of The Fountains at Boca Ciera Bay and her dedicated team that devoted themselves selflessly over the past 5 days to ensure that your loved ones were safe and cared for. It was truly an honor to meet [removed] and a humbling experience to witness her astounding leadership in a time of need. After 5 days, with I imagine little or no sleep, she was still, calm, efficient at working towards their safe return and providing constant communication to her team and residents. She is a gift...to her residents, to her employees and to the community. For those searching for a retirement community for either yourself or a loved one, I truly hope you consider The Fountains. The commitment I saw to their resident's safety and the execution of their emergency plan was truly first class. [removed] and team, it would have been more of a pleasure under better circumstances, and we sincerely do hope you will return to Mission Inn Resort for a true leisure experience. Thank you for caring so much for the safety and well-being of your residents. You are a blessing.

Everything is working out pretty well with my mothers move to this community. I do feel comfortable with her move here, she is safe, and in good hands. They have nice staff, and they have been kind, and friendly whenever I visit. The experience is going well for us in this community, and I would recommend it to my family, and friends.

Mom really likes living here. She enjoys the food and has started participating in some of the daily activities. The staff have been very nice and accommodating. The community is well kept inside and out. We like the wooded setting and I would recommend this community.

The referral process was easy and accommodating. Everyone involved has been helpful and friendly. We believe the offerings at Deepwood Estates are superior and an excellent value. The only complaint we hear from my mother-in-law is running out of quarters for bingo!