The Blake by QSL Management

They have done a very impressive job keeping the residents safe during the Covid-19 pandemic. The staff does well with communication from management. The front desk staff could be a little more courteous, however. We are overall happy with the care.

As far as I know, the community is usually clean. All the staff pitches in, no one has ever said, "no that's not my job". The executive director was there during Thanksgiving helping and if we call and ask a question, someone will get you an answer without any complaints or push-back. My dad does have some memory issues and sometimes has indicated previously that it does take a minute for the staff to respond to his alert button. They do offer activities like bingo available for the residents to participate in, although my father doesn't always engage because of his own personal situation. We do feel Cottage Landing is mostly a good value for the price. We have been very happy with them so far and feel my father is in the best place he can be.

The care has been really good at Deepwood Estates. My parents have had a good experience there. They have met so many good people in the community, both staff and residents. They have been happy with the food, There are always good options and variety offered. They have lots of activities each day and they have been good. The building and grounds are well maintained and often upgraded. We chose this community for its location as it is close to our family, my parents doctors, and shopping that they are familiar with. We always chose for the cost as we feel you get a lot for the money. We like that they offer all of the services my parents need in one building.

Excellent compassionate care. Go above and beyond to care for loved ones. Calm in midst of this current crisis. Responsive

Having man at the Regency House is one of the best choices we could have made. With COVID-19 situation. I feel that the Regency House is the place for my mom. I know they are doing everything in their power to keep my mom safe. Thank you for helping my mom feel safe, comfortable, and engaged.

Out of the communities we toured we liked Washington Commons the best. [Name removed], the sales person, was friendly, knowledgeable, and professional. We got to watch the Virtual Tour that was sent to us. The community has spacious rooms, friendly staff, and the residents seem happy there.

They are really good at keeping things clean. I have a good relationship with the staff, they are very friendly. The residents are very friendly and helpful and welcoming to new people. Most of the residents are very happy at Smoky Springs, it is a good place to live.

Very nice place, more spacious than most and the price is better than the others. Very nice and up to date.

Love it thanks for the recommendation Love [name removed].

We couldn’t have found a more friendly and accommodating place for my sister. She is really enjoying her stay there.... in my ratings I rated the care services a 5 because the was no way to indicate that we had not used them yet.

Wonderful facility filled with caring, friendly staff. Everyone is willing to go the extra mile to help fit the needs of the residents. Food is well prepared, apartments are sufficiently large to provide space but not wasted space. The major selection factor was the way the set up individual care.....great option when you don't want to spend massive amounts of money for small amounts of care. This place welcomes those who stay here, as members of their home...unlike other locations where it resembles staying in a hotel.

Personnel were very nice and friendly, the tour and facilities were very nice.

I just don't have adequate words to describe how great this place, the staff and the residents are. My Dad was being moved out of the hospital with short notice and we had no place for him to go. We had been talking to [names removed] at Smoky Springs about a possible lease for Dad in the previous weeks. When Dad was in crisis with no place to go we called Smoky Springs. [name removed] told me to bring him and we could work out the details later. [Name removed] took him in and made him comfortable in the guest suite until we could work out the details. Such a relief for us to know he was safe. My Dad's health deteriorated before he could get into his permanent room and he had to be re admitted to the hospital. He was at Smoky Springs for only 7 days and you could see a difference in his face being around people and the staff at SS. The staff really cares at SS and they made my Dad feel like he was welcome and part of their family immediately. Dad passed away yesterday but his last days were good ones thanks to caring people like those he encountered during his stay. [Name removed] and staff we cant thank you enough for your kindness we will never forget it.

I use to live around the corner at another community. The Regency House is amazing. You get 3 meals a day, fun activities, great staff, and the residents are all so very nice. This community has made me feel so special. I highly recommend you tour and see what I'm talking about. The Regency House is my home.

I am so pleased to call the Regency Home for my mom. I searched numerous communities and no one compares to the friendliness and cleanliness of the Regency House. The food is amazing, you get 3 meals a day plus snacks. Activities actually go to places in the community like, Fern Bank, Fox Theater, movies, Botanical Gardens and more. My mom is so very happy!

The Regency House is a top notch community in Decatur. Perfect location for shopping, eating and close to Emory DeKalb Hospital and the VA. The community is located in a quiet part of town with a beautiful garden walking path. The residents are very friendly and the staff as well. I would suggest this community to anyone,

We met with [name removed]. He was very helpful. He gave us a tour and explained it clearly. Excellent first impression.

Wonderful staff and decent food.

Beautiful community, absolutely stunning. Their leadership team is responsive, dedicated, and engaged with residents and staff. The food is delicious with a bountiful selection. Additionally, they have an in house therapy team, home health, and regular physical activities. My mom and dad love the tai-chi classes. Their activities are amazing with what seems to be parties every week and great groups such as a book club and veterans gathering. What more could you ask for?

I am very excited to become the new resident of the Regency House. What an amazing community. I was recently living at another one in Decatur, and did not know what I was missing until I visited the Regency House. The staff are very friendly and knowledgeable. The residents were coming up to me introducing themselves and we had enjoyable conversation. This is an active community with lots of amenities. Three meals a day (with choices), weekly cleaning of rooms, free transportation, cozy fire places to have conversations with friends, and they actually have a garden path that goes around the community with grass. The activities are full all day with tons to do for everyone. This is a must visit community. You definitely must bring your loved one.