The Blake by QSL Management

I think Holiday Washington Commons is great. My loved one isn't crazy about it (no complaints about the facility itself - he would just prefer to live in a different location). But he's getting nourishing meals that he doesn't complain about, which is a big deal for him. His apartment is lovely. It's a 2-bedroom with all kinds of windows, and it's quiet. In my interactions with the staff, they couldn't be more friendly and helpful.

The interaction with the staff is really good. They do a lot of activities, such as; games, arts,crafts, social hour monthly, and pool. My loved one really enjoys the social hour. The value for the money is a lot better than the last facility. They offer three meals dailiy. The apartment is beautiful, and my loved one seems to be happier and more active.

New Haven is excellent and my wife is doing very well there. Teamwork is a buzz word today and routinely overused. However, New Haven exemplifies teamwork. I have seen it in action in everything from confronting Covid to celebrating holidays. These folks believe they are a team and therefore function as one on all levels. One thing they do very well is communication with residents, family members and visitors. This begins with the director who emails information freely and is evident throughout the community in conversation. Anything I have thought could be improved is too minor to mention. The important things are done well. I arrive at New Haven to visit my wife with a smile on my face and I leave New Haven the same way. Even if some interaction with my wife did not go well, I know that I have found the best place for her. If I need to talk out that interaction, I always know there will be a staff member who will take the time to speak with me. I could not ask for more.

We have noticed that over the past few months with it being an older property they've really amped up repairs and face-lifts. [name removed] made a really big difference in our decision making - she was very patient, friendly and warm when we would come to visit. She really made him feel welcomed. We really like that the community is very conveniently located for us, and he seems to be really enjoying the activities.

This was a nice community. They were unwilling to admit my loved one.

My loved one was a resident here and it was great for Independent Living! Fun atmosphere, lots of activities, affordable, OT/PT offered on site. The Meals and Dining are great, also. It's restaurant style and they have a chef. My loved one had to move to Assisted Living/a different facility, but we loved it here and miss it!

Our family had an in person tour and the facility itself and the tour was really really nice

Very accommodating with room availability and scheduling move in. We picked this community, because we were looking for more of an independent community.

I was hesitant at first, but I love it here. I love playing Bingo, and sometimes we sit and talk. I am much more invloved everyday with everything. I would recommend to other families.

Twelve years ago, I visited Whealdon Estates in hopes of finding a facility where I could be comfortable, safe, relaxed, and cared for. When I entered the building there was a uniqueness regarding how I was immediately greeted and welcomed. Therefore, one week later I became a resident at Whealdon Estates and would not dare consider any other place to live. Twelve years later, that same atmosphere resonates throughout our building today and is why I always refer to Whealdon as “My Home Away From Home”. Our Manager, exhibits an attitude of professionalism, yet with tenderness, devotion, and compassion. She requires her entire staff to replicate those same behaviors. As a result, the food is delicious, the building is clean, the activities are fun and entertaining, and suggestions are heard and addressed. Without hesitation I strongly recommend Whealdon Estates and applaud our Manager and her entire team for the splendid and matchless job that they do for all of us.

Mother lived at Whealdon Estates for last 4+ years. The staff was exceptional in every way. The facility is top notch. The residents truly have a community. The activities are plentiful, varied, and appropriate. When Mom’s health declined rapidly, the staff adapted to her needs, kept family informed, worked well with in-home hospice, and never failed to put Mom’s needs as the highest priority. They displayed a level of empathy that is all too rare.

I met with [name removed] the sales director and immediately knew this was where I needed to be.I am 93 and my budget is tight and over the years we have had contact but she had a price that I could live wth.I have no family to help me make this change.She lead thru the paper work and spent a 2 hour visit and tour of the facility.I use an electric scooter,she stayed right beside me never hurrying me,just such a beautiful person,how lucky can you get.I chose a floor plan on my first visit and I am looking forward to my new life at The Fountains.Jean Brown

My Mom really enjoys Holiday Washington Commons. She really loves the activities, bingo and the outings. Housekeeping arrives once a week and she is getting to know the staff that takes care of that portion. Speaking of staff, they are very helpful and friendly. I have talked to a number of staff members over the phone. There has only been one incident, during the Covid lock down. My Mom didn't receive community meals for 2-3 days, but she did have nourishment inside her apartment, so she was fine to eat her own food, but just loves the community meals! I made one phone call and spoke to a staff manager about that incident and they indicated that they would look into the matter and take care of it. My Mom and I think it is fully remedied and will not happen again. She often goes to dinner with friends on site for community meals and then once (or more) a month, they have a restaurant outing and she meets with her friends and joins the event. The community provide good meals for Mom, there was just that one incident with Covid. Mom seems to be happy with the value of the community for the cost. She doesn't complain about it and she is the one that pays the bills, but I can not speak first hand on that portion. Her voice is heard. Respected.

Smokey Springs has changed my quality of life 100 percent. I love having wonderful people to interact with and it is such a family feeling. The three meals provided are wonderful, but my husband and I had to back off on eating everything offered as we were gaining weight. I love the fact there is a doctor that we could use as a primary care availab!e who visits monthly. We love the area. Right at the foot hill of the north GA mountains and lake Lanier right here. We love it. With a small town feeling with all the amenities is a big city. The world class hospital eight around the corner is a bog perk. This has been the most amazing experience. We moved here in July right after a medical crisis with my husband and I had been disabled for years; we are now better and less stressed. The whole atmosphere is supportive and wonderful. As I have improved all of the residents have been cheering me on. The staff is wonderful. Our activity director, [name removed], is especially wonderful. They all are.

The care services is great. The staff is very friendly, and I was impressed with how well they interact with the residents. The food was good, but they have a new Chef. They have a lot of activites available. I have been very pleased, with how satisfied my loved one is. They have made them feel welcomed.

The activities at Holiday Laurel Grove are fantastic we would give them higher then 5 stars. They have regular activities all throughout the day, all week, and even on weekends. They have exercise classes and group exercise classes. They had a fake balloon that the residents can put between their legs and beat on like a drum to build up arm strength. They have bingo a couple times a week and board games. They have this thing called "funny money" which you can win playing games and you can save it up so about once a month they have this shop where the residents can spend their funny money. Plenty of opportunities for residents to socialize with one another and stay active. Based on our experience we would recommend this community to other families.

Holiday Laurel Grove is really a family styled community - the staff members are extremely friendly as well as the other residents living here. The management is just outstanding. They have some remodeling going on and once that is done everything is going to be extremely nice. The activities are outstanding - we have the best activities coordinator ever. The meals are very good.

I toured this community and it was great!

We are really satisfied with the community! The staff show genuine care for the resident and looking at for their best interest. The staff communication is wonderful with the family. There are three meals a day served to the residents and they have choices and can ask for additonal.

The community has been very nice and very helpful. The staff calls me every time they have any concerns or questions regarding my loved one. The staff is very friendly. My dad says the place is beautiful and update to date. Everyone seems to be on top of everything and well organized.