The Associated Management Company

I have been here 4 years and been very happy. I have met many friends, The building is always clean and they are always there for repairs, The staff is very helpful and friendly. There is as much or little as you want to do. Glad to be here.

When you first walk into the community it is very welcoming, open, airy and bright. The community is just really pretty. They do not have a meal service anymore but the activities there are great, they have plenty of things going on. The value is great you cannot beat it and based on our experience so far we would recommend the Westhaven Manor .

The staff is wonderful, their friendliness gets a 5+. They are very helpful. Nice facility.

Everything is all positive

I really like it here aside from the size of my apartment. I was supposed to get the bigger one, and they had the smaller one ready for me in error. But the people are very friendly. They invite you to holiday celebrations. I like that my apartment has a balcony. There's an elevator up to the second floor. I didn't know this at the time, but they have emergency maintenance available if you need it. There's central air if you need it. I feel safe here, and it's a nice place.

Amazing transformation from what was once a school building. Unique layout of rooms. Contemporary, clean, and bright with high ceilings in all rooms. Nothing like the "stuffy" décor you see in many senior facilities. Wonderful staff. Highly recommended!

Grand Haven Manor was exactly what my Dad needed. Elevators so he doesn't have to navigate stairs, clean environment with lots of activities to keep him busy. I know he loves his apartment and I love that I do not have to worry about his safety. Great, caring staff that is very appreciated.

Park at Franklin is a newer facility. My mom is very interested in possibly moving here. It is less money than where she is staying right now and apparently they have some specials coming up in April. So far she is happy with what she has seen/heard about the place. I am just waiting to hear back from them.

We chose Porthaven Manor because it seemed like a more friendly environment and we knew she would be the happiest here. The apartment sizes are good but she could always use a little more space. She is very happy here and we would highly recommend them to others looking.

They have an outside nursing agency and it is an additional cost to the rent based off of what needs there are. They are there 24 hours a day and has someone to answer phones and to reach out and check on your loved one. My loved one is only able to eat pureed food and this community was able to accommodate this for my loved one. The staff check on the residents in the morning and see if they need anything. They do laundry every week and they do it separately instead of throwing everything together. They give the residents a calendar with activities that are going on and things for them to do. They have church service on Sundays and a mini movie theater for the residents to go to. They have a hair dresser that comes in a few times a week to do hair and she has cut my loved ones hair, they have bowls and everything to wash the hair.

This is a wonderful friendly place for your loved one. With the cost provides wonderful service and just a good place to live at. They have birthday events and live music here and there but it is limited due to covid at this time but they do what they can.

This is an awesome community. I would recommend to check it out and go on a tour and you will be pleased with this community. They have activities like movies in the movie theater, the beauty salon, activities room, dinning facility and live entertainment. They also have a deli that residents can come in and get things as well as a convenience store. They also have a lot of people with out reach programs that come in to give information to the residents and offer services.

Our family had an in person tour and The James is a very nice community, but it is to expensive and the rooms had absolutely no storage. Also it kind of gave off an older vibe.

Our family had an in person tour and we really liked this community, but it had a lot of floors and we wanted a place where our loved one would not have to worry about different levels.

Our loved one was only there for about a month, but we had a great experience. the value for cost is decent but they had a ton of activities for the residents to take part in. There was plenty of things for them to utilize like the movie theater and a card playing room. There is an at home facility inside the community that you can hire to help with basic assistance like medication, showering, bathing.

It's a very nice place. The office and the people are very good to all of us. There's two of them in the office who do everything for us. Our maintenance man is fabulous, and he his constantly cleaning. You never see him sitting down. Everybody is happy and friendly. The only trouble we had was we were quarantined all through Thanksgiving, and during that time we lost one of our residents to the virus. While it's hard to be quarantined, it was the right thing for them to do. It shows that they care. When we are up and running, we have so many activities it's unbelievable. And it's a good value. You could rent an apartment for the same amount as you pay here, but I get so much more here. They've been very kind to me - they're just great. I can't tell you how nice it is to know that even though I'm alone in this apartment, they check on me and know daily how I am.

I would tell others to look into if you're looking for a place for your loved one. It's a great place for older people to get to know other people. They do have a lot of activities - they take you to the store, you can play bingo or play pool, etc. They have washers and dryers so you can do your own laundry. It's a great independent place.

Our family had an in person tour and this community was very stunning, and the people who gave the tour were very thorough with all their information. They took us everywhere in the community, and if we wanted to see something specific they would show us. It was to expensive and to much for our loved one, but for my husband and I this would be the place for us.

The activity director is doing a great job the residents just need to participate more. They bring in entertainment once a week, and play bingo, movies and crafts and exercise for the residents to do. They also had a really big party at the end of summer. This is a fantastic community for your loved one. There was a black out and they did the best they could to help us get through it and brought us meals to get through. I would recommend to anyone.

I would recommend the community to others. It is a very nice looking development. The grounds are well kept. The maintenance team take care of any maintenance issues within 24 hours. I feel safe here and feel that I could get help if needed. They have social activities for the residents.