The Aspenwood Company

We have really loved it! Excellent, friendly staff! We have truly loved the people--so friendly, kind and caring! I know my FIL personally finds all their pop-ins a bit much, but I also would rather they keep inviting him and being MORE welcoming than less! We haven't accessed as many activities yet, but they put out a calendar and they'll come by and remind you. There are so many community building activities.

We chose The Doliver of Tanglewood because of the location,. the accommodations and the value for the money. They do not have a permanent generator.

We are on our 3rd director and have had significant turnover in housecleaning staff, kitchen staff, and marketing. The new director has been very active and open to the residents. I sense there is difficulty in getting help from corporate headquarters. There are some maintenance issues but we have a relatively new maintenance director who is working hard to support the residents. Overall- We like it here - the residents are great : friendly, helpful to one another and caring.

Staff was friendly and helpful. Clean welcoming facility. Nice neighbors. I would recommend Heartis Mid Cities to others looking.

Village on the Park has been amazing from intake through today. Staff is dedicated to what they do and very friendly and professional. Areas of improvement would be the food. It should be better. Response times could also improve not bad but could be better. We are very pleased and we would recommend this community to other families.

The community was mostly nice, but there was always a shortage of staff that actually wanted to help the residents. The therapy department was not very good. There was no doubt that the facility's main interest was financial; however, the maintenance was mostly good, the management mostly responsive, the food was okay, and many of the staff were really nice and kind. Overall I would recommend spring creek village. There are also many nearby shopping and eating resources.

My mother passed away [date removed] She was only there five months. Heartis did a good job caring for her. All of my brothers new mom wasn't doing well and we all appreciate everything Heartis did for us.

I chose Wood Glen Court after extensive online research. I read individual reviews and comments on more than 20 locations. I also had my bad experience at Solera Skilled Nursing Facility to compare other places to. I found the service A Place for Mom, to be a hinderence to getting to talk to admissions staff at Wood Glen and other places. I realize helps the facility screen the applicants, but was not helpful for me. Staff Communications was very good.

If a friend asked me, I would say several residents did not like the food. My mom hated 95% of the food. And food / cooking had been one of her passions. The community is kind and welcoming and I think the activities were good. I felt some staff were superficial.I think the price was high. I think there should be a meals option in their pricing structure. My mom hated almost everything she got from the kitchen. She wasn't mobile enough to have lived at Ledgestone (lower price with meal tickets), but she did have a beautiful apt by the butterfly garden.

There have been definite changes in the food, dining experience that have been negative. There used to be snacks, cookies, muffins plus available food such as salad and small meals at anytime. This has disappeared.

Love the Community. They are all wonderful to my dad.

Cost is high compared with the two meals daily provided. Meal times are only 1 1/2 hrs long, so we don't make it up in time for breakfast. If you need an alternative meal choice, they're not available.

Staff is very friendly and knows everyone's name. Housekeeping is okay-once my mom figured out their schedule she was fine. Sometimes they don't bring her laundry back on schedule, but once she asks they take care of it quickly. Communication about programming and events is very good. They use the LifeLoop website/app. Communication on the nursing/care side could be better. If I have a question or concern I don't always get a response the same day. But then they take care of it quickly. The move in process did not go as smoothly as expected. But after a few hiccups, things are good. I can text the director and she will take care of it. According to my mom, the meals are not great and they run out of certain things sometimes. But she is not a reliable historian and is a picky eater. Besides all this, my mom is much happier than I thought she would be. The activities director hooked her up with a few ladies within her first week there and now the 4 of them are inseparable.

There seems to be a high turnover of staff. I don't think she ever saw the physician who serves at the facility. Not even at the beginning. She was not allowed to take her supplements because it wasn't on the Rx list, but no one helped get them on the list. She never had a working microwave the whole time, even though we asked several times. I came to visit and her bathroom sink was clogged. The staff was always very friendly, remembered her name and remembered some of her preferences like apple juice at her meals. Also, the layouts of the rooms are really good. My mom didn't really take advantage of activities and I wish they had encouraged her to more.

It's a nice place. They take good care of my parents but you need to check on them frequently. Also, the food is so so and the choices are limited especially if you're trying to eat Mediterranean style food.

[names removed] do a marvelous job and put my Mom in the best possible position to rehab and find the correct Assisted Level. As with any place, they are short-staffed, but try to streamline processes as best they can.

Housekeeping is horrible. Staff is very friendly. No communication with the family, at all. The meals are of mediocre quality. The move in process was fine. Suggestion for improvement: work on communications and food. It's a 50/50 on recommendation to others, for me. She pays too much for what care she gets, but staff are friendly.

We cannot rate the quality of care as we are in the independent cottages. Overall what we like the most about Village on the Park Rogers is the friendly people (both the staff members and the other residents). We like the quality housekeeping, the security and most services they offer.

The staff at Anthology of Denton are very friendly, considerate and respectful of those in their care. Moving into Assisted Living is far more complex than I realized. The Director of Sales and Nursing were extraordinarily helpful and patient as I navigated this process for my father. The dining experience is in transition and I was told that on the tour so no surprises there, but they are short staffed. My father receives weekly medical visits and PT three times a week that has made all the difference. I would recommend Anthology of Denton to others.

When it comes to the meals and dining service what they have fixed so far is quite good, but the menu doesn't usually change for months. Based on the experience I have had so far with the Anthology of Tanglewood, I would probably recommend this community to other families.