Tarantino Properties, Inc

At Brookdale Willowbrook Park the plumbing has been messed up. I went to visit her one night and the alarm system went off at 3:40 in the morning. The water has been off for 4 hours at a time on a daily basis. The people that work there are really nice. It is a clean facility. It has just been operationally not functioning well. There are many kinks that they working on. The salon has also been a nightmare for her since they don't have any water at times. It sounds like it is going to be a long project. I am going to sit back and see how this affects her and how long it all takes and go from there.

One of the reasons we chose Lewisville Estates was they were on top of helping us get VA financing and just getting everything they needed from us set up. They were good about asking questions on how my grandmother was doing. They gave us advice on how to help her with the transition. The facility was clean. They make sure she has everything she needs. I know things are going really well. My grandmother loves it there. She can actually have her cat with her too which is huge.

This was our first choice when we thought we were going to be looking at independent living. It was nice and we liked it. It was a little far away though once we realized we were going to need more care.

They worked to accommodate her specific needs. Still new to the community but doing well so far.

Here only a very short time. The staff is friendly the grounds are kept in good shape and the food is good with options.

My loved one was only here for a short respite stay. The only thing that she really complained about is that they didn't always knock before they came in. We had arranged for a female to come and do the shower on a certain day, and a male showed up on a different day to help her. She liked the food and everything.

I think so far its pretty good. I would recommend this community to others. We got in with a sign up bonus which was great. My loved one is happy here. The staff has been great. They are very friendly and accommodating. They go out of their way to help. The Brookdale Willowbrook is a very nice community. It is also very clean. The value is pretty good. They have a lot of different activities to keep residents busy.

We were scheduled for a tour and luncheon. Very friendly, clean, bright and cheery! The lunch selection was very nicely presented. The apts were very small for us.

Brookdale is doing a good job so far. It's clean and the staff is friendly. We are pretty happy with them. The only complaint would be that the dining service can be a little slow, though the quality of the food itself seems to be good.

They were incredibly helpful throughout the whole process. Everyone was very friendly and easy to get along with. The only thing I can think of where I would like to see some improvement is with their bookkeeping. For example, it is now early December, and our check for October has not cleared yet. In managing finances and budgeting, that can be a bit of a pain.

I like the facility, and my mom does as well. Everything is fine. I would like to see more menu/food options for vegetarian residents.

My sister and I visited - good visit with lots of information provided by Erin. She was able all questions (on July 24th). Good value at 2 bedroom - 2 person set up. We will keep on our short list as this process develops for our parents. The rooms and general hallways, etc were nice.

We toured this community when we were looking into care options for our loved one. This was a nice looking, clean community, and all of the staff seemed very friendly and knowledgeable. The community was separated into an independent living building, and an assisted living building. We liked the layout of the assisted living, it was a single floor and easy to navigate, but I think the residents there were a bit too far along in their care needs to be a good match for our loved one socially. We had a chance to try a meal in the dining room, and the food was very good. It also had a very lively, social atmosphere.

They didn’t address the memory care issues. This community has residents who are earlier in the progression of the disease and it was my second choice. If they could have helped with memory care issues, this would have been a better choice for us. I’d rate them highly across the board.

Visited facility on Sat. Feb. 1st and talked with Liz and Lola, memory care director as well as met their activity director. Liked the facility and staff were really friendly and did seem to know all the residents. It was a former nursing facility turned into memory care about 15 yrs ago. Liked that the assisted living and memory care did functions together which from my experience doesn't always occur.

Great for the money. They are updating apartments beautifully.

It's been good! It's been a little bit difficult, trying to get used to a schedule. I really, really like the way they have their meals so it's not so much like a cafeteria, more restaraunt style and they have a bistro in the evenings. The food is very good. They have a housekeeper that comes once a week. Communication with the maintenance could be a little better, sometimes you have to ask more than once to get things done.

They are going through a huge transition, and they are improving greatly. I think any complaints and issues are already being handled and improved. They were the best fit for our budget. I'm pretty happy overall. I'm thankful for A Place For Mom, Dale was great, this was a tough transition for us.

It's very clean and they're extremely friendly. The care is very good. They have activities all day long, all the time. They have a little bit of everything from bingo and cards to playing the piano and you name it. It's going well so far.

It's very, very clean, my moter is very particular about that kind of stuff so that's one of the first things she noticed is the cleanliness of things. The whole area, the grounds, inside and outside is very clean. They're very friendly and very attentive to the moods of their clients because it can go up and down during the day. The care is not excellent but I haven't had any issues. She's just trying to find her niche right now, it's an adjustment for everybody but there are definitely several activities throughout the week and then they have outings once a week. Everyday they for sure have a different thing they do, they go to walmart or the grocery store, then they'll go to a museum or go somewhere in the community. This location was really good and for the money, she got more square footage. Eventually, she's going to have to have hip surgery and they have a physical therapist on site so we wouldn't have to take her somewhere else.