Tarantino Properties, Inc

They have done a good job, and we are happy with them. It's clean, and the staff are friendly. We are happy with them.

I am thankful that Brookdale was so helpful in assisting our family with the details of getting our loved one into a safer living environment. I could not have been more pleased with the patient associate who helped walk me through every single step of the process. Now that my sister is at Willowbrook Park we are all getting use to the new environment and all of the people who will be a part of her new life there. I have to admit that it was a little bumpy at first but feel as though that is to be expected. My hope is that everyone at Brookdale will be as thorough and accountable as the first associate who helped us. I believe that if we as a family communicate our expectations with Brookdale that this will be a win-win situation for all of us!

They have been pretty good so far. The office staff have been very helpful. The only complaint I have heard, is the occasional comment about the waitstaff in the restaurant. They were in a good location, and fairly reasonable in price. We are pretty pleased so far.

Everyone at Liberty Residence I has been very helpful. They have made the transition to assisted living very comforting.

The facility is very nice, the activities and involvement is excellent. I had exhausted all the options in the area and surrounding areas and this facility and staff far outweighs the others. While my mother has only been there a short period of time, she seems so much happier in general. They have a bit of a start up accounting challenge but that is all working itself out. Keely could not have been a better representation of their organization. She is professional, sincere, knowledgeable, sympathetic and simply cares. Ask her to play the piano for you. Calvin, their GM was also a pleasure to work with. You can see where that positive caring attitude amongst the team stems from. This is a place you can feel secure your loved ones will be taken care of, in my opinion.

The executive team is very accommodating. They make sure that everyone's needs are met and they go above and beyond to meet everyone's expectations and more. We really like it here and recommend it to others to visit. In terms of activities, I'd give the Colonial Oaks at Pearland in Pearland, Texas five stars/

They have done very well on making her feel very welcome, she just enjoy the meals could be a little more flavorful. One time she pushed the call button and it took a little more time than should have one or two times.

The staff is very accommodating and knowledgeable.

I think they do an excellent job at Pointe at Kirby Gate! My experience is specifically with their memory care unit, but it has been a very good one! It's a smaller community, and they have a very good staff to resident ratio, so everyone gets a lot of individual attention. The administrative staff are also very involved here, they knew her by name and always stopped to say hello! In addition, they've got very nice sized rooms for the price, compared to other communities I saw in the area!

It’s got a really good location. The staff seems to be very helpful. I only had a glitch with getting payments set up because there is a little bit of a disconnect between sales and accounting. I have eaten then a couple of times as a guest and the food was very good.

My mom has been there almost 2 months now. So far it has been a really good experience. My mom raves about the food and the staff is really nice.

We have only been in our apartment 6 days but have been impressed at how friendly everyone is, residents and staff alike. We are close to everything we need for shopping plus activities to keep us busy. Church service was enjoyable and dinner in the Bistro was delicious..So far so good!

When looking for a comfortable situation for my mother to move to, the Terrace Willowbrook was our first stop. We were very impressed with the level of concern Cheryl showed in talking to us about what my mother was looking for. The apartment was large and the surroundings very nicely maintained. As we continued our looking, my mother and I both kept comparing the facilities to The Terrace, and kept finding a great disparity. After looking at other facilities, we found them to be smaller -in some cases, without even a kitchen - and more expensive. We settled on The Terrace and Cheryl was a great help in facilitating my mother's move, even to making sure my mother got the exact apartment she'd wanted. So far, we're both very satisfied with the facility. My mother fell just before the move, injuring her ribs. Cheryl made sure she had the car at her disposal to get her to her bank and to help her with a few of the errands necessitated by the move. Then she fell again, and the staff called me to inform me off her situation and again to let me know she was fine and back at her apartment. I don't feel we would've gotten the level of care and concern from any of the other facilities we had visited and we're both looking forward to a long, happy life for my mom there.

Clean, friendly and inviting facility. It appears that the changes and additions with the food services have been well thought out and are more user friendly.

Living at Lewisville Estates allows me to live a much laid back lifestyle. I enjoy all my friends and the staff is always helpful from the front office, food services, and maintenance. I have finally found a place that always has activities, hot meals, and is affordable. The Activities Director goes about and beyond to keep us healthy and active. I enjoy all the activities; we have off site trips and the staff love to dance with us during events. My family is able to rest knowing I am in good hands and living an active lifestyle. It was a major decision for me, coming from my own home of many years, to a smaller space and community setting. I have not once regretted the move.

I am the relative of a resident in the memory care unit at The Reserve of Pasadena. I feel like it is managed very well. The staff is friendly and the place is always clean. As with any nursing home facility, the turnover rate at times is high. This puts a large burden on the other staff members to work double shifts. They do a very good job with keeping the residents clean though I feel like they fall down on the job with oral hygiene. If feeding is.necessary, that is also taken care of. Most of the staff is caring and compassionate, but I feel like more attention could be paid to the individual resident during down times. My family member is very happy at The Reserve and I think it’s a great place for her to spend her last days.

I suggest you get all your on boarding paperwork at least two weeks ahead of time. It also took over a week for us to get the TV to work due to the wait for the cable company to come out. The staff has been very kind and my mom is adjusting well. She has fallen a few times and the staff has been very helpful helping her up and checking her out.

I would only recommend if they can cook otherwise no. Nice place but no meal provided like the prior owners.

Yes, we would recommend the community to other families. The facility is great for the money but the administrative or business side of it is or was terrible. Maybe they have improved but my experience was not good.

The staff are very friendly and responsive. They genuinely care about your loved one and do their best to accommodate them in whatever ways they can. They are professional, kind, and patient. The facility is clean and offers many activities. They go out of their way to try to get the residents involved and social. Just like any other facility of their kind, they are understaffed and can only do the best they can with what they have.