Sunny Hill Management Co. Inc.

It starts from the very top. I think Elmcroft corporate structure has a lot of quality control in place, but also in Elmcroft of La Mesa, the directors really care and are very knowledgeable, the resident services director communicates well with care takers and makes sure everything is done appropriately, the executive director is very involved and activities are always a delight. It's always nice to come in and being met with smiling faces.

Among the reasons why we selected this facility for my father-in-law were its affordability, the friendliness and can-do spirit of the staff, the spacious room size, and the apparent satisfaction of the residents already there. We toured with [name removed], who was the most personable and knowledgeable employee to give us a tour during our journey to find assisted living for my dad-in-law. While on the tour, residents and staff alike were polite and smiling at each other, with one resident even sharing, "I love it here, and they don't pay me to say that!" The spacious one-bedroom my dad-in-law has is quite a value, as other facilities charge as much or more for a studio. The response time between when my dad-in-law pushes his pendant and a staff member comes to answer has been really good. So far, I don't think he's waited longer than 10 minutes. The first time he tried it was 3 minutes. The nursing home he transferred from had nowhere near those response times and overall lacked the politeness this staff has. Speaking of nursing home, we had just a 48-hour notice to move him when we were informed that Medicare only paid for a month.(Not sure why they couldn't have told us that from the beginning.) We had some hints he'd be let out soon, so we had stated some tours already, including at Brookdale Magnolia, in the weeks prior to his discharge. The Brookdale Magnolia staff took on so much of this hurried transition, from his assessment with their nurse, to calling the nursing home to prod them along to releasing the physicians report, to their nurse asking if she could be included via speakerphone to listen to my dad-in-law's discharge meeting to make sure she understood the care plan he would need. [Name removed] and [name removed] especially were always on top of things to let us know where things stood in the process and ask how they could help us. As stressful as the sudden move was, it would have been much worse without all their help. He has settled in more and seems to enjoy the food here much more than he did at the nursing home.

Mom has been living there a few months now. I spent quite a while finding the right place and Grossmont Gardens seems to be it. So far she loves it. I have lunch with her a few times a week and the staff is helpful, she likes the food and we've encountered no problems at all. The grounds are quiet and well tended - it's peaceful and mom likes it. This has met all our expectations and then some.

Awesome!

Yes our mother was there 4 years until while being pushed in a wheel chair in her room put her feet down and went head first to the floor out of the wheel chair. I couldn't believe the care giver could not grab her, how fast can you go in a small room? Any way huge lump on her head, next day throwing up, then went into a coma and died 11 days later at a hospice house. Mom had some dementia but was in good health, and was on no medications. perfect blood pressure. Never received any report on the accident. Not even a sympathy card. They raised her monthly fees $250.00 a month every year, so get a long term price at signing, because they will raise it every year. Where ever your loved one is, you must show up and be her advocate!! We are checking into all avenues of recourse so this never happens to anyone else.

My mother-in-law was at Grossmont Gardens in independent living for about 3 years and loved it there. She enjoyed the people, all of the activities and the food. The employees always watched out for her. Our experience was a wonderful one and would highly recommend.

My Mom loves it there. She quickly made friends and the staff has been wonderful. They do monthly birthday parties for the residents. Hers is in August and she talked about that party for weeks. She uses the shuttle to go to doctors’ appointments and shopping and has gotten more independent since moving there. I give it two thumbs up.?? ??

I really liked this property. Both the studio and one bedroom units were very spacious. I especially liked the wheelchair-accessible shower stall in both units. [Name removed] was a very gracious tour guide and I was impressed with the friendliness of the other staff. Although the property was a little older, it was very well maintained.

Beautiful facility. But you have to bring you own furniture. Highly in convenient during this stressful time. Very nice place though. I spoke with [name removed] (I (I think) on the phone and she is quite lovely and very helpful. The weekend staff was very nice as well.

I was looking for facilities for my Husband that offered respite care. We ended up picking this community because they were the only place with an opening due to the recent fires in the area. The staff members here checked on my husband frequently and they seemed to be very courteous. They helped him bathe regularly and they even got him a lift chair to help him. For amenities they had a TV in his room, full access to the internet, and a restaurant that looked really nice. I would recommend this facility to other families.

This community has been everything we expected and more. They are providing my sister and I with everything we need and they treat us like queens. The whole facility just feels warm, comfy, and like we’re at home. The food is good, the menu is good, and they have an excellent chef. You can even request a special meal and they will give it to you. For activities, they offer things like live entertainment, a lot of get-togethers, bingo, poker, and bible study. I would definitely recommend this facility. They give us everything that we could want.

I was more than impressed with the people who are working with me at Grossmont Gardens. I was asked excellent questions and the people were VERY knowledgeable. I have decided to place my mother in their facility and I couldn't be happier.

We were extremely impressed with the time [Removed] spent figuring out my mom's situation and a placement that would give her as much independence as possible while still providing the care she needs. The residents at Grossmont Gardens seemed quite happy. This will most likely be my mom's new home.

My husband and I stayed for respite during the month of July 2017. Staff were warm and attentive, meals tasty , and facilities comfortable. We would return for future stays and highly recommend Grossmont Gardens

First thing I noticed was how clean and serene the environment was as well as the positive demeanor of the Residents. One of the Residents actually told the Director, who was giving me the tour, "OH my daughter just left. She knows I'm happy, so there's no need for her to stay." Guess that speaks for itself.

Everything is going wonderfully at Grossmont Gardens! The staff are very attentive and the facility is kept very well maintained; I'd like to move in there! My mother also enjoys the activities that the facility has to offer. I am pleased with her stay!

The care at this community is wonderful. The staff are very respectful. The menu is good, but might use a little help with some flavor. I like that she is offered to participate in activities with the other residents. We would recommend the care of this community to other families for the care of a loved one

The grounds here are absolutely beautiful.Everything is currently in bloom. They offer a fenced in pool and several fruit trees.My mother's room is nicely sized and she has her own patio on the first floor. Grossmont was the first community we looked at and it seemed to be the one that offered the most of what we were looking for.

My brother has been at Brookdale Magnolia for 3 weeks. A smooth pleasant transition. The food is great and I feel that he is getting excellent care. The staff has been very receptive to his needs and my concerns. It has been a stress free move.

I toured this community and really liked the staff who were nice and friendly. The community I found to be clean and well maintained. The did have a nice variety of health meals. The list of activities was helpful to the residents. I would recommend that families tour the community for the care of a loved one.