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7.1
Review Score
938 S Robert St, West St Paul, MN 55118
Everyone was very friendly and welcoming. They never made me feel as though I was budding in or in their way. They made me feel very welcome as well. The reason I gave a 4 for quality of care is because my...
Suite Living of West St Paul is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and...
580 Liberty Wy, Vadnais Heights, MN 55127
We have already told quite a few people besides my brother and sister in law also. We have nothing but great things to say about the community and the people that work there.
Suite Living of Vadnais Heights is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned...
1880 E 134th St, Burnsville, MN 55337
The staff I felt truly cared for our mother. At the time our mother was there, they were a little bit short staffed though, I am hoping that is better by now. I would overall highly recommend Suite Living...
Suite Living of Burnsville is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and...
5600 Credit River Rd SE, Prior Lake, MN 55372
My mom is currently a resident at Suite Living of Prior Lake and everything is great. We love Suite Living of Prior Lake! The cleanliness and friendliness are great. The staff, care services and meals are...
Suite Living of Prior Lake is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and...
1645 Windermere Way, Shakopee, MN 55379
The nurse is thorough. The facility is beautiful. They don't have a cart to help you move in and out that would be an improvement they could make. The room sizes are very large.
Suite Living of Shakopee is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and...
7900 Austin Way, Inver Grove Heights, MN 55077
The meals get a 2 based on my mom saying she doesn't like the food. When it comes to the value for cost, there is some issues with staffing at suite living on the weekends, and it is so expensive for memory...
Suite Living of Inver Grove Heights is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally...
8500 Regent Ave N, Brooklyn Park, MN 55443
It was close to my Mother's house and had the supports my father needed. Caring staff, but sometimes not enough attention especially with eating assistance. Food was fine. They are probably under staffed....
Suite Living of Brooklyn Park is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and...
525 Osborne Rd NE, Spring Lake Park, MN 55432
Suite Living of Spring Lake Park is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned...
2740 Rice St, Little Canada, MN 55113
Suite Living of Little Canada is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and...
197 County Rd B2W, Roseville, MN 55113
My loved one is a resident at Suite Living Roseville. The meals could use more variety. Also, the TV needs to be easier to use for the seniors.
Suite Living of Roseville is a 25 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and...
20949 Keokuk Avenue, Lakeville, MN 55044
Suite Living of Lakeville is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and...
2710 13th Ave E, North St Paul, MN 55109
Suite Living of North St. Paul is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned...
7007 139th Ln NW, Ramsey, MN 55303
The kind words and deeds while helping and working with a woman who is dealing with MS is reassuring for the family knowing that we have found the right home away from home for her. Yes, the building is...
Suite Living of Ramsey is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and...
3501 Douglas Rd W, Crystal, MN 55422
They have some slight improvements, but overall they do really good work and based on the experience we have had, we would recommend them to other families
Suite Living of Crystal is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and...
14871 Business Parkway, Rosemount, MN 55068
Suite Living of Rosemount is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and...
9360 Hennepin Town Road, Eden Prairie, MN 55347
Suite Living of Eden Prairie is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and...
19839 Headwaters Boulevard North, Forest Lake, MN 55025
Suite Living of Forest Lake is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and...
7010 Alvarado Lane North, Maple Grove, MN 55311
Review Score
36 reviewsOut of 10
5 star
37%
4 star
37%
3 star
17%
2 star
9%
1 star
3%
A Place for Mom has scored Suite Living Senior Care with 7.1 out of 10 using our proprietary review score based on 30 reviews in the last 2 years. Over all time, Suite Living Senior Care has 36 reviews with an average "overall experience" of 4.1 out of 5.
Our family had an in person tour with Suite Living of Crystal and overall the community and tour experience was really good, but ultimately it just came down to find the perfect place for our loved one and that is why we did not pick Suite Living
Suite Living of Crystal in Crystal, MN
3.8
(4 reviews)
We took a tour of Suite Living of Spring Lake Park during our search for a Memory Care facility for our loved one. This facility was good! We had a nice tour. The cleanliness, staff, and friendliness were also good!
Suite Living of Spring Lake Park in Spring Lake Park, MN
2.7
(3 reviews)
We toured Suite Living Vadnais Heights and it was a good tour. The staff were very friendly and informative. I felt like our tour guide was well informed, also.
Suite Living - Vadnais Heights in Vadnais Heights, MN
4.8
(4 reviews)
The only reason Suite Living of Burnsville gets a few 4 stars is because they are struggling with staffing - we know everyone is and there are trying their best. What we really like about it is that it is a newer facility so that gets high remarks and we like how it is a smaller community. We like their concept on they way to handle things. Activities are good we have seen them doing different games with the residents.
4
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4
Suite Living of Burnsville in Burnsville, MN
4.5
(2 reviews)
Some of the staff members are great they get 10 stars for being so warm and caring to the residents, however some other staff members not so much. The quality of care given to the residents really depends on the individual giving the care. It is a smaller facility but the way the rooms are laid out all next to each other in a hallway is very suitable for our loved ones needs .They do have a new activities director and what activities they do offer they do it well. The overall value is right in line with other communities in the area.
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3.5
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3
Suite Living - Ramsey in Ramsey, MN
3.7
(3 reviews)
This is a nice and clean community. It feels more homey as it is a smaller community. We are overall satisfied here. They have activities for the residents, and try to engage the residents in the activates.
5
5
No data collected
4
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5
My Mom was at this facility in Memory Care from when it opened Dec. 2022 till June 2023. She was taken care of well until she declined. There were good caregivers and then bad ones that weren't real attentive to her. I give a lot of the credit to hospice for taking awesome care of her. She fell in her bathroom a week before she passed. She was weak and instead of the caregivers being in bathroom with her like they should have been they were out in her bedroom. Not the ending of her life I would have hoped for her! At times Her room was messy as well!
3
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3
Suite Living of Prior Lake in Prior Lake, MN
4.0
(2 reviews)
Love the size. Very personalized service. Staff and management are approachable. Just added a new activities director. Many plans in store for the residents. Highly recommend!
5
5
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Suite Living of Crystal in Crystal, MN
3.8
(4 reviews)
For activities during the week they are great but for the weekends we would give them a 1 stars The residents just sit in their rooms for 2 days. They get very bored. When [name removed] is absent no one covers for her. With the value it was a rough start for us but seems to be getting a little better. Mom is supposed have a shower every Thursday and my sister comes up on Thursday evening and she hadn't had a shower yet. My sister showers her. Since mom has dementia, she only needs to be reminded.
4
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3
Suite Living of Spring Lake Park in Spring Lake Park, MN
2.7
(3 reviews)
The nurse manager [name removed] has been an absolutely pleasure to work with, she is incredibly sweet with all of the residents and anytime we have any questions she takes care of it right away and is on top of it. However we do feel sometimes there is a lot of down time with the employees so they could do more to have an active environment and they could have maybe some more snacks for the residents since the meal portions seem a little small.
I think it is way too expensive for the services that are provided. It was very hard to get in, you had to wait to be let in and there were no staff to be found. I think there should have been a code to get in rather than having to wait. He was supposed to get hospice when he got here but they were so busy that he did not get it until the day before he passed away. We were disappointed in the whole experience.
4
4
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3
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4
Suite Living - Brooklyn Park in Brooklyn Park, MN
3.5
(2 reviews)
If I were advising a friend who was going to be moving their mom into this facility and coordinating with hospice care; I'd tell them to get every single thing written down, don't take their word, and take your own check list every time you visit. They'll tell you one thing, but will only do what they can get away with. Make sure that you have records in regards to what care is required for your loved one and create a check list yourself. Compare your checklist to theirs and make sure it lines up, because YOU will be the one who's responsible for overseeing the care of your loved one. If you fully trust them, you will be surprised by how short they fall. If I had to do it all over again, that's what I'd do. I decided to fully trust them, because I'd heard such wonderful things about hospice care, but that was not our experience. The lead nurse was just wonderful, whereas some of the daily staff we interacted with were not. My loved one was there for six weeks before she passed. She had late stage dementia when she moved in, and I was with her everyday because I lived close by. When I tell people the story about the end of her life, I rave about A Place for Mom. My Senior Living Advisor [name removed] facilitated things for me, and she was just wonderful. During intake for my loved one, the hospice care staff from [agency name removed] and Suite Living were awesome, but they didn't follow through on any of the stuff they said they'd do. So I wouldn't give either of them high ratings. A Place for Mom did a great job, but the community did not. I thought maybe it was my own grief and being with my loved one throughout the end of her life. So I had to take a step back and evaluate it, as if it were someone else's experience. Now I'm pretty clear on how I feel. The care got worse towards the end of her life and I don't know if they didn't know what to do, or if they just didn't care enough. If I wasn't there to feed her, she wouldn't eat. Suite Living staff said, "We don't have enough people to sit down 1 on 1 with residents to feed them, that's hospice's job". It then felt like it was my job to relay that message to the hospice agency, but I thought there was an ongoing communication between the two. I asked to see the notes that they've communicated these things with the hospice agency and of course, they never showed it to me. When it comes to meals and dining - if you're someone who can fully take care of yourself, it's great, but that wasn't the case for my loved one. She needed assistance to eat, and there were times I'd visit and there'd be food all over the front of her and in her lap because she tried to eat, but couldn't get the food to her mouth. I asked them to put a napkin or apron on her to protect her clothing and they were not willing to do that either. My loved one was not vain, but she did take pride in her appearance. She was always clean and well groomed. During intake I asked if they had a hair dresser and they said yes. I told them my loved one would love to have her hair done once a week, when can we get this setup? Their reply was that it could be done that upcoming Monday. As it turns out, she only got her hair done one time - which was five days before she passed. It's like they didn't do it and didn't care to do it. She was also supposed to be getting eye drops for glaucoma 4 times a day. I noticed that her eyes were changing, so I asked when will they give her the eye drops because I'd never seen anyone do it. The caregiver replied that they give it to her at night. I then asked to see her chart. Other times I asked to see the chart, they wouldn't allow me to stand next to them. This time I was adamant, and she allowed me to stand next to her. The instructions said only once a day. I looked through all of her medical records and even called a family member who was the administrator of medication for our loved one. The records I found, alongside my family member, both confirmed that there were no changes made by a doctor and it was still supposed to be administered 4 times per day. At the end, I don't think she could hardly see. Another example would be the laundry. Yes they would get it done, but some of her items came up missing. I but bought new towels for her upon moving in, and some of them disappeared. I'm the one who moved her in and I'm the one who removed her belongings out when she passed. So I know that some of them are gone. I told them this and they said they'd look around for them, but they never got back to me about it. The facility was only open for about 6 months and that might be of value to some people. They say they provide end of life care in hospice, and I think my loved one was the only one there in hospice - so it wasn't like the agency had a high level of need or demand from other residents. The day we did intake for my loved one, [name removed], from Suite Living's corporate office was filling in for the director. I told her I had names of hospice agencies and asked for her opinion on who could provide the best care. She recommended [agency name removed]. She said they were excellent and how she used to work with them. From her recommendation, that was my experience. Again, It's up to YOU to oversee the care of your loved one here at Suite Living.
5
3
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1
No data collected
2.5
2
Ask if they give meds according to prescribed directions. For example, take with food or take on an empty stomach, take with 6 oz of water. Ask if all the nurses turn their phones off (I guess to save the battery) which means the pendant calls from residents can't register on their phones til they turn their phones on !! Yeah, it happens!!! Ask if when someone dies, the management could respectfully announce this to the other residents. These residents who have lived side by side become extended family, loved ones. Then someone dies and no one hears diddly squat about it. Ask what the employee turnover rate is?? Ask why so many employees quit? Ask them if your loved one is eligible for hospice.
4
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2
Suite Living - Ramsey in Ramsey, MN
3.7
(3 reviews)
It was a brand new facility. Unless I asked, my loved ones care needs were unmet. They were short staffed, and lots of things were left undone. This really opened my eyes to elder care needs/unmet needs, and the elders are unable to advocate for themselves.
5
3
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1
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Our family had an in person tour and we liked nothing about this community at all, we just knew it was not going to be a good fit. You weren't able to go anywhere in the community without hearing loud music in the hallways, or residents lined up in wheelchairs just watching TV. There wasn't a lot of space for families to come and visit and the meals and dining service did not seem to be very good.
Suite Living - Roseville in Roseville, MN
4.2
(5 reviews)
My dad needed more care than just meals and activities. Daily tasks, such as washing his face, shaving, brushing teeth, cleaning partials, and changing Depends on a timely basis we’re not done. We had several family meetings with the management and nothing changed. The head nurse depended on the aides to read resident reports in the computer, which did not happen. Only a few got to really know him while he was there. Dad was only in this facility for five weeks. When he was at his end of life stage, the aides were untrained in dispensing meds, gave him the wrong meds, confused the meds, and eventually ran out of meds. The head nurse was not able to remedy the situation. My dad’s last three days were horrific. His body was flailing and he was crying out. They robbed us of being able to have a peaceful time with him while he was dying. We are so sad we chose this facility. We never saw more than two staff during the weeknights or weekends for 34 residents.$10k/mo for Assisted Living.
3
3
5
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1
Suite Living of Spring Lake Park in Spring Lake Park, MN
2.7
(3 reviews)
There are 18 total Suite Living Senior Care Facilities.
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