Stellar Senior Living

We have had a very positive experience with Thunderbird Senior Living. The facility is currently being worked on with some updates, but other than the work in progress there it is a very nice and clean facility. The staff there are all very kind and helpful. My dad has only been there for a couple of months but so far everything is going well.

We toured the Atria Inn at Lakewood. We thought it was very nice but over priced. Overall, This was a very nice community with a friendly atmosphere. It was just over priced. The tour went well. Everyone was nice.

Overall I think they do a good job at Broadway Proper. The staff here are very friendly, and they have a lot of activities to keep everyone active and entertained. The facility itself is nice looking, although I do think the housekeeping could do a bit better job keeping it tidy. I've also found pills left out in my loved one's room by the med-techs, which is definitely something they should be more careful about. But overall it is a nice place, and they take good care of her!

Its been pretty good. I found the people to be very helpful and friendly. I have some concerns about the food. They have a menu on the website and they don't serve those meals. The staff has been awesome and personable. They are very helpful.

Overall things have gone well at Thunderbird Senior Living. When we moved in there was a bit of miscommunication which complicated things, and I think the follow-up with the resident ambassador program could use some work, but for the most part we are satisfied by the services they provide. The facility itself is well kept and clean, and they take good care of the people who live here.

We toured this community while looking into care options for a loved one. I thought Olive Grove seemed like a very nice place, overall! The facility was clean and well kept, and the staff were friendly. We also had a chance to talk to a few of the residents, and they all had good things to say about it!

We are very happy with them, and she is doing well there. They do a good job with the food. It's well kept, and the staff is friendly. We are having a little bit of trouble with the hot water, but other than that everything is good.

I was a resident for two months in January and February. My only complaint was the Physical Therpy Contracted group. Some did not seem to realize that most of the persons were elderly. They said they had guidelines they must follow. Seemed like the guidelines included younger than 40 years instead of an 82 year old with injured knees and a torn rotator cup. Nursing care and aides were great except for weekends. Food service did not follow a person needs who was diabetic or mechanical soft diet.

They were very helpful when we moved in. The maintenance man was very quick to assist with anything we needed, such as help with curtain rods and getting the television installed. The apartment is clean and it is a very nice quaint quiet place. As soon as you walk in you immediately feel comfortable.

Our mom has visual disabilities. Town Village went above and beyond to ensure she was able to function on her own in her new home. From placement, in regard to dining, activities, and accessibility to outside, to renovating her home in a manner conducive to her visual needs. Our family, including mom, could not be happier with our decision.

Seems to be a very nice place meals are given and staff is friendly.

This is one of the places I looked at when I was searching for an option. It was a nice place.

I think they are doing a pretty good job so far. The activities aren't as varied as I would hope. I don't really have any issues with how clean it is so far, and everyone seems to be friendly. It is still new so things could always change.

The staff is very friendly and accommodating when I visit. The problems expressed by my parents are likely and mainly associated with the fact that they are not in their own home eating and doing whatever they want. Some of the complaints I have heard is; there is not enough room in the apartment, the food is not good or not hot, they don't get waited on soon enough, the care givers do not respond quick enough when the button is pushed. The price is a factor, as it is with most senior care facilities, but if you need and want the care for your loved ones you must make it happen. This facility was able to help us when mom had to be hospitalized and dad needed someone to help him. Although he can do some things on his own, he was used to having my mom wait on him hand and foot. My brothers and I work and were unable to be with him 24 hours 7 days a week but made it work during the 7-10 days it took for the transition. We are much less concerned with the what-ifs knowing they are being well taken care of. Our mother enjoys the activities that are available but our father does not take part. This is an area they could improve on by introducing activities to involve more men, workshops with wood and other things that are more manly!

The staff at Atria at Lakewood are very attentive, taking a personal interest in the individual residents. The one current challenge is the lack of seating (without being elbow to elbow) in the dining room because of the upstairs dining room is closed. A "hostess" seating people would be very helpful! Overall, we are pleased with the facility and staff at Atria as mom makes her new transition.

It's okay. We were disappointed when we moved in because it wasn't cleaned. We are still finding things that need to be fixed, or cleaned, or dealt with in some way. I do like the lay out and the roominess of the room a lot, compared to what I have seen at other places. When we first came to see it, it reminded me of a big hotel. When it comes to meals, some things are really good, and I like stewed dishes once in a while. There isn't a lot of variety, but there are a lot of people here. The staff are pretty friendly and helpful. The other residents can be kind of cliquish, they have been friendly enough, but most of them have been here a while. We haven't really met anyone yet that is interested in a good conversation, they talk about themselves a lot.

The front entrance was confusing. I wasn't sure I was in the right place as it felt like I had entered just the office area. But the rest of my experience was great! Tracy was helpful and the unit was nice. It was the first place my mom said "I like this one! I dont want to look anymore! "

So far it's going pretty well. The staff is awesome. The biggest issue we have is the food. It's not the food quality, it's more about the variety, what they are serving and how they are serving it. They had fried pickles one time, I just thought it would be more generational food, like pot roast and things, and the portions are kind of small. Though when they get it right they knock it out of the park. The ratio of women to men is actually pretty good here, there are more women but there are quite a few men as well. They have things to do and outings to stores and places. So far it's working out pretty well.

Seemed warm and inviting, could really see my parents being happy here but Dad thinks the price is too high.

Unfortunately our loved one's stay here was only a short one, but overall I think they do a good job at Orchard Park. The facility itself is absolutely gorgeous, clean, and well maintained. The memory care residents all seem very well cared for, and their rooms are always clean and tidy. They also did a good job with the food, from what I tried. However, I would say that they do seem a bit understaffed, and for this reason I'd say that the facility may work a bit better for those who are more functional physically.