Stellar Senior Living

My mother chose not to participate in any activities in her short time there. [name removed] that does the tour and handles everything was beyond amazing with absolutely everything concerning my mother and her care. Dining room staff always considerate and caring. Chef was excellent. We enjoyed many meals with her there. The front desk man ( I cannot recall his name sadly) was always happy to listen to my mothers stories even if he had already heard them before. I only wish that she was still alive and able to continue her time with us at the Oaks. The facilities staff spent hours with her and hung all of her beloved metal art pieces exactly where she picked for them to be hung.

We are very happy there and glad we made the decision to go before we needed care and before our sons told us it was time to do something different. The staff is extraordinary, the department heads are very particular when hiring. They only choose people who truly have a heart for us elderly folks. We are actually on vacation in Maui, but our new executive director is starting today, [date removed]. They took 3 months & many interviews to find a good fit for us. Almost all the employees know every resident and many times, their family members by name. [name removed], the chef is friendly, approachable & open to suggestions. The food is very good with service available daily from 7 am to 6 pm. There are extensive choices for each meal as well as specials not on the menu. The servers know everyone by name as well as their usual drink orders for each meal. They are patient and kind when residents are trying to figure out what to order. If your meal wasn't what you needed or wanted, they will get you something else. The housekeepers are patient & kind and are willing to do whatever you need done each week, but would help out whenever there is a need. [name removed] is the business office manager and is an extraordinarily kind and thoughtful person. She's always willing to listen and take suggestions from residents. The family advisors have experience in this field, understand what an emotional & difficult decision this can be for families, especially when their loved one needs immediate care. We are hoping the landscaping will soon be completed with many more trees, shrubs and flowers this growing season. Covered parking is planned for this year for those of us who still have our cars. It’s a community of caring folks, residents and staff that feels like family. We are blessed to be a part of it. PS: last but certainly not least are the gals that work the concierge desk - [names removed] coordinate everything to make it all work. They greet everyone by name and are always helpful, kind and patient, while doing their many jobs!

My Mom has been here for about three weeks. After getting adjusted to everything I have to say we've been very satisfied with the care and quality of the staff. Way beyond my expectations. When you ask the staff to get something done (move from a bed to a wheelchair, showering etc.) they don't hesitate to get it done quickly and in a safe manner. They are polite and friendly. Overall I'm very satisfied with, and happy that we chose Orchard Park for our Mom.

The facility is well run with a friendly and helpful staff. The place is incredibly clean and the response time for my mother is acceptable. I think what makes this place outstanding is the amount of activities and the activity director. She is all about ensuring that the community members have a voice.

Some of the good things: Cleanliness, the care takers in memory care, how friendly people are, [name removed] the RN, [name removed], the family intake guy was amazing and so friendly every-time I see him! A lot of times once family members are in a new facility, all of the friendliness dries up. Lastly, their help with choosing a hospice team/company was very good! I can't really think of anything that I dislike at this point, my mom has only been in there since [date removed]

The friendliness of the caregivers and the quality of the facilities in general are excellent. They could improve on the number of nursing staff and their accessibility as well as that of administrative staff. They always seem understaffed and overworked.

We are so thankful for the care our mom received at Overlake Terrace. The facilities are beautiful and well maintained. The staff is top notch and very attentive. We would recommend OT to anyone looking for short term or long term care for your loved one!!

My sister was in the Alzheimer's unit. When I would come in, staff would come out of their office to speak with me, update me on my sister's activities. They were very kind, caring and attentive. The building was always very clean, no antiseptic smell, and everyone was friendly, offering help if we needed it.

Orchard Park has been wonderful for me and my mother. The staff is always extremely friendly and the new chef is FABULOUS. My mother has had nothing but great things to say and genuinely loves it here. So many great improvements have been made as well.

My MIL has acclimated fairly well. It has been a nice place for her. Most everyone we've been in contact with has been great. My MiL loves the housekeeping lady. [name removed] in sales has been wonderful

I was there visiting my mom this week. What a wonderful group of people in that staff, led by [name removed], [name removed], [name removed], and the rest of the fabulous staff. They engage all the residents with activities and care. The facility is beautiful and intimate. Loved all of the thought put into the daily activities. Thankfully my mom smiles all the time and has really become part of this lovely community and staff. Thank you for all you do At Pueblo Norte Memory care !!!!

The Gardens of Scottsdale has a nice facility and the staff are very easy to work with.

The staff is very kind and caring. The facility is in great shape. Them prices are reasonable. Yes, I would recommend The Gardens of Scottsdale to other families based on the experience we have had so far.

The staff and other residents have been very helpful, there are always activities going on, and I like how my mom can just sign up to go somewhere. She was apprehensive at first about selling her car, but now she realizes that she doesn't really need it. And the food is better than expected!

I have been living at Broadway for 3 years and do not think there is a better place for senior living in Tucson. The staff is incredibly friendly and helpful. I am especially impressed with the dining room manager. The dining staff is very efficient because of the leadership in the dining room. She is very upbeat and hands-on, can do all the jobs in the dining room, and does them without hesitation. There is no doubt she is the best at what she does. I think she is an asset to Broadway Proper

[name removed] is not great at responding text-wise but does get the job done. All other staff is great and friendly. Food is sometimes bland but I guess that's on purpose? [name removed] and [name removed] are fabulous.

We got excellent care and service every time we had a question or a concern. The staff is amazing, the food is great, and my parents love it there. I couldn’t ask for anything more!! My parents are currently in Independent Living but will be transitioning to Assisted Living soon.

FC staff treat everyone as an individual, calling us by name, remembering likes and dislikes, helping as appropriate and respecting our abilities. They are kind and playful when appropriate, compassionate when that is appropriate and helpful to one another. Other residents generally follow suit and engage with one another when welcomed and giving space when that is desired. Friendly and encouraging is the general atmosphere, and after two months I feel as though I belong here.

They did a nice job from the time my Mom moved in until she passed. The admn staff was very focused and did a great job listening to our needs / as my Mom's health diminished, their staff was very attentive and flexible as new challenges arrived.

We have been very pleased with the facility and especially the staff. Nurse [names removed] and all the other Med tec’s and aids are kind, knowledgeable, and very quick to respond. [name removed] , at the front desk always greets everyone with a smile. The meal staff has been very helpful and accommodates differences.