Stellar Senior Living

They are short on food service staff right now but are in the process of hiring some to fix the situation. However it just takes time to get them trained. They have a nice variety of activities I just have not had the time to participate.

Administratively they're very strong. Our respite stay experience started out strong, but then Covid hit while my loved one was there, and it was kind of a mess. They were understaffed and so busy. But they tried really hard. I would still recommend them in all ways except for food. The couple of meals that I saw I would have thrown out if they were served in my home. They just didn't look appetizing, and there weren't really any choices. I found the cost to be a bit pricey as well. But they're good people with good intentions, very loving and very caring. The marketing director is fantastic - 5 stars to her. She was wonderful with us. They just need to improve that dining experience.

A new company bought us out. The food was better for a couple of weeks but now it is not good. We used to get a variety of desserts and more choices. The portions have gotten smaller and no more bread or rolls served. The nutritional value of the food is not good. Also no choices for vegetarians. We used to have a choice of shrimp or fried fish. The new company seems to just be trying to save money hoping us seniors won't notice. Also we don't get happy hour anymore where we used to get served drinks. The entertainment could be better. We just have the same entertainers over and over. But one thing that has improved is the housekeeping and food servers have improved greatly. The staff at the desk and [name removed] the driver are great. My apartment is really nice It costs a lot to live here and I moved here for the food especially as I like to dine with people. So I have become disappointed mostly with the food. The staff and residents are very friendly.

This was a nice community.

The community is very nice and the location is great. The community is neat and clean and the staff is very friendly and helpful. They have lots of activities for the residents to participate in and the food is good too. I would recommend this community to others based on my experience.

Overall the community has done a good job with my loved one. I would like to see the facility updated some, new carpet is needed. I would recommend this community to others based on my experience.

We chose The Springs of Scottsdale because they seemed like they were understanding and flexible and they seemed like they had the right set of resources as well for what his needs were at the time. They do have a variety of apartment sizes but the one that we chose has been perfect for what he needs. I would recommend to others looking.

Based on my tour, they seemed very warm, and I liked them. But they seemed like a more high-class community with less comfortability, and less my loved one's style.

[name removed] was very helpful and answered all my questions. She gave me a full tour, showing 6 apartments. She took time to really visit with me. I am impressed by a number of things about The Reserve. I especially like the option of having an assisted living apartment near an independent one. All of the people I met were friendly and welcoming, including the residents. The place is very clean and well-appointed. It is attractive to the eye. The various activity centers are easy to access.

It's quiet, and the people are friendly. It's close to downtown, with lots of places to walk to. They do have a few activities, but not enough. I would like to see them offer more. The food could be better. But it's a really nice place, and the apartments are nice. They're a little short-staffed, but the staff that are here are great. I really like it here.

I like the location of the community, the size of the rooms are very large. My apartment location is in a great spot. The staff and services are very nice, and very wonderful but there is just not enough of them. The meals are great, the food they serve is just wonderful but the service is not that great. The maintenance team is also not real responsive when it comes to requests.

We chose The Springs of Scottsdale because of the convenient location. The apartment sizes at the facility are adequate for what he needs. He said that the food during the week is really good but then it is bad during the weekends. It is cold and the quality is not as good. I would suggest the staff park in an area not as close to the building, because some residents have a hard time parking close to their units. Overall I would recommend to others looking.

We virtually toured The Groves. The facility seemed to be nice and clean and they provided good amenities. The staff members here also seemed friendly. We did not go into as much depth with them about things due to being more interested in another facility.

The food is oily and salty. They give you enough portions. You're able to order your food like a restaurant and then take your food back to your room. This makes it nice for those residents that want to do that. They are understaffed in the dining room. The dining room is open all day though. The apartments are beautiful. It is like living in a resort. The residents have some type of view from their room. The location is wonderful. The stores are nearby.

I chose this facility because of the size of the rooms are large, the location, and they provide transportation to doctors and grocery stores and I cannot drive. They also have a lot of activities provided for the residents. They are recovering from a year of covid and changes so I am hoping to see that they will improve with things like the food service and maintenance.

The biggest complaint of our client is the food. I would tell others it is a nice place. The grounds are nice and groomed. It is easy access. There are nice sidewalks if residents would like to take a walk.

This was one of [name removed]'s 2 top picks. Nice floorplans and there was a lot of people milling around. [name removed] sent lunches with us when we left. The food was excellent

There was a two-week quarantine period when I first moved in. I had to call somebody from maintenance to come walk my dog because I wasn't allowed to. One thing I wasn't too great on was the food. It was making my GERD worse. But someone I still talk to there says the food has gotten a lot better. There are new owners coming in, and once they get all the safety features in place they'll be adding an assisted living section. But overall it's a good place. I enjoyed sitting outside with the residents. There's a lot of camaraderie there. We all liked the staff so much that at the holidays, completely on our own - Broadway Proper had no part in it- we got together to show our appreciation for the staff to let them know what a good job they're doing. In the end, I think I was just too young for the place.

Very nice facility, can have pets. Will take to church services. Beautiful courtyard

Our loved one never complained about the food, and the value was reasonable. The community is newer which we like and they have activities. However our loved one just needed more care then what they could offer at Orchard Park.