SRI Management, LLC

We chose Seagrass Village because of the value for the money as well as the location. They also took her in during covid. The staff members here have been a little slow with communication, their emails were going to our junk mail so it was a while until we had a lot of communication from them. Right now they are going through transition, they have had quite a bit of turnover with management and staffing. It has been difficult not being able to go inside the facility, but I think it is fairly nice place and the nurses have been helpful and friendly.

You need to monitor your loved one's care no matter where your loved one is at. I would recommend this community to others. Overall we really like this community.

The place was good but it was overpriced, and the rooms were pretty small and they were shared rooms.

Very nice facility. Friendly support staff. Staff keeps me informed of any status changes with my mom and dad. Dealing with Covid-19 has been a challenge but Trinity Hills is doing a great job.

the community is very clean and the staff is really friendly, we looked at several different facilities and for the money, this was the best choice. I would recommend this community to others.

It's assisted living and not for medical care. If your loved one is not mobile and can take care of themselves for the most part then this would not work for you. If they need assisted living then I would recommend this community

This is a good place and the staff is good. They have changed the director this year and that has helped. I am happy that my mom is there. Room sizes are good, and the food has been worse than normal due to covid. They are getting food in their rooms and sometimes it can be cold. I would recommend this facility to others.

The staff, particularly the activity directors, go the extra mile to help make our lives Pleasant and to help us carry on with our necessities. At the same time, remain safe from the virus.

Heron House was very clean. They did a great job at keeping their residents safe during the pandemic. We chose this facility in the beginning based on the location and a recommendation from a friend who had a good experience here. One issue we had with Heron House was that they are limited with their care, they were only able to provide a fixed level of care. When he needed more, he would have to move out of the facility which caused issues.

We felt that this was a beautiful facility, it was clean and the staff is always interacting with the residents. We enjoyed the entertainment they had, they would bring in an artist to come sing and dance with the residents, and the guest were also able to dance with the residents. Now with COVID they have had to shut down

[name removed] forwarded the virtual tour which was nicely done. I received the actual details about facility via phone. Looking forward to seeing The Canopy in person.

This facility is clean but Covid has taken a toll for everyone. Unfortunately, activities have dropped off dramatically and the food is not great. But the staff does seem to work hard - nurses, CNAs, maintenance. Visiting before was difficult but no one's fault. Just wish staff would not be a revolving door. But those who are long term employees do it because they seem to care.

I am very satisfied with Trinity Hills. It is clean and well run by good staff of people. When I got pneumonia the doctor suggested this place.

Very good care. They clean your room once a week, including changing your bed once a week. The staff is friendly.

Everyone here is very helpful so far. Thank you

We chose Village Veranda because of the location. The room sizes here were adequate to a hotel room. She liked the food at first but then grew to dislike it. I would want others to know when looking into this facility that when my mother passed, her possessions disappeared from her room. They did end up compensating us for those items. I would have a hard time recommending.

They are wonderful but they have struggled with staff turn over. It is hard to get good night staff. It is cost-effective. The laundry service has improved. The food is not good, it needs improvement. It is unappealing and unappetizing. They have done a good job with Covid-19 keeping residents safe.

Some activities they provide are games, they bring in entertainment, they have movies that are available. The food was well prepared, the service was very good. My mom lives in a studio room, its very well sized. This facility was brand new which stood out to us, which helped in our decision. Would recommend this to a family or friend.

Activities they provided were card playing, they had music as well as a happy hour. The location was great, the size of the apartment was great, room size was good as well. Would recommend this to a family or friend. Food would go from either very poor to excellent, wasnt very consistent.

[Name removed] was wonderful; she showed us around, introduced us to some staff and explained their on-boarding process as well as details of daily life. Things are quite different with COVID, but we are hopeful life will go back to normal soon.