Spring Oak Senior Living

The place nice and friendly...A clean atmosphere. ..The food needs a little up agrade However I notice the only down grade is activities..I have came to visit my love one but everyone seems depress..I tried to come on a good activity day..but I never seem anything happening 90% of the time..Its always Bingo or a little enertainment at night..Our love ones needs some life..Find a new activity person

All is well for my mother since her move to this community. They are taking great care of her, and her needs. The staff is wonderful. The community looks great. Everything is working out very well.

My mother is still adjusting to this community, but I know she is safe. The staff is great.

The staff is doing okay I guess. We do not like the food so we eat what we have. We do like that they do provide transportation for the residents to go to the doctors appointments. The community is clean, but I feel they could do a better job.

Not a bad place. Just some staf likes to degrade you. Very unprofessional.

Our experience with Amerisist of Warrenton was not a good one. I just didn't feel like my loved one was getting the appropriate level of attention here. She fell multiple times within a few weeks. Based on our experience I cannot recommend them to anyone.

Although my Mom has been there only for one month, I have found the folks at English Meadows to be very caring and personable. I have observed this not only with my Mom but also with other residents living there.

What we didn't like about it was it wasn't as private and clean looking when we were choosing a place. What I didn't like was walking down the halls and seeing doors open with older people just lying in bed, sort of like a nursing home type thing. They were a good little bit cheaper than the other place we were looking at but we still wanted to get the best we could for mom.

We liked the staff and the rooms except the shared rooms did not have showers. Showers were down the hall. Liked the close location to home.

The administrator who showed us around was very nice and informative. But overall the facility wasn’t clean, and it just looked depressing.

I struggle to put an good yet an excellent rating on this review. My mom has dementia and I put her into an assisted living facility to keep her safe because I could not give full time care. I was led to believe that they would get her to doctor visits which I was struggling to do and keep my job. After she was already moved in it was then I was told that that would only happen one she was medicaid eligible. My mother struggles with a leg condition and because of her dementia tends to need frequent visits to the wound doctor. You see she simply cannot leave her bandages alone and ends up making the condition of her legs worse. I took her for four visits over a six week time period I struggled to get her into my car but simply cannot do it anymore. Before too long her legs were where they were to begin with. They told me that I needed to get her to the doctor and I reminded them that I could not physically get her into my car. The nurse in charge there then told me she would see what she could do. Well about three weeks later they havent gotten her to the doctor and now she has MRSA. I truly feel had they gotten her to the wound doctor she would not have developed this condition. To be honest if they would have just followed the orders that I brought back to them as they were written I believe she would be in better shape. I am truly concerned to move her because I think it would just move her mental state even lower than it already has since moving in there. I was also told that she would be able to participate in the activities that they have downstairs. Because she is in a locked floor staff needs to be assigned to go with the residents from that floor. I do not believe she has been able to go down to the activites more than five times since becoming a resident. With all this said I think that if she did not have dementia and could do more for herself she may have had a better outcome. Sadly her next step will be a nursing home and I carry the guilt knowing that I had no choice but to put her where she is at.

It seemed nice, people friendly, fairly clean.I found that they really need a Kitchen staff that is experienced with the older people and what they should have to eat. A more versatile menu for what they can and cannot eat

Although physical (facility) upgrades were clearly overdue, the 'people' aspect of Ivy Ridge was a great fit, and a space the meet our needs available. The facility had been recently purchased by a new owner and things seemed on the uptick. With the passage of time, that has changed. The once good meals are now poor, many of the good staff members and leadership have moved on, the facility is still lacking. I learn that the hot water is turned off overnight and not turned on again early enough for residents to shower before breakfast. Things that staff did for residents are no longer done. I'd encourage the state to make a spot check.

Small facility. Building is old. Only 2 aides per shift. Few activities. Better meals before menu was changed. Residents rely on family for Drs appts and shopping. Other facilities offer much more. Do your research.

The facility itself is clean, but when it comes to my loved ones room I would have to give that a 1. I know that my loved one can be difficult due to the dementia, but they are not keeping our loved one clean. Their lack of care could be considered neglect. Our loved one does not like the food. There is much room for improvement at Spring Oak and at the moment, we would not recommend them to others.

Everyone is nice and polite, but the place smells of urine which means they must be lacking staff. Also, all of my mother’s washcloths are gone. Missing socks. I wasted my time putting her name on her items as the facility requested. Within the first month or so of being there she was loaded with fluid. They were oblivious to it. During the 5 months I rehabbed her, she had no fluid. I took her to a cardiologist who started Lasix. I requested a low sodium diet and told them to not give her processed foods. They seemed as though I was asking for the impossible. I am unable to take care of my mom. I became ill and am undergoing a long recovery.

The staff is friendly but the care of medications given when they are supposed to and a shower that is scheduled to be done twice a week is no longer being done! There are no activities for the Memory Care residents they sit in their rooms all day in front of the tv or will rarely walk up and down the hallway! All 3 meals are delivered to the room so interaction is minimal

I would never put another family member in this facility. my family member was supposed to get bathed twice a week, she was lucky to get one a week. they only changed her sheets when we complained about them not being changed (over 2 months). administration didn't seem very interested in residents.

ratings above

Breakfast good, lunch and dinner inedible 60or 7 meals per week, cleaning service is very ragged assistance-help not available, security safe from 10 pm to 6 am-not good coverage, have lived here 7.5 years stead decline in services, food quality, cleanliness, quality of help. Don't know why Noble needs a review, the residents and local staff are quite aware of the decline in services. Would not recommend to friends due to shortage of staff.