Sinceri Senior Living

The staff at Harbor Chase did an excellent job helping us through a very difficult transition for us and my mother-in-law. They worked quickly to help us get her placed. They were kind and compassionate throughout the process.

This facility is the best place for the physical and emotional needs of my wife. She has made a wonderful/transition from the re-hab unit of Madonna manor. I am extremely pleased with my decision to place my wife here. The main ingredient is the staff and their attention to detail.

Familiar with CalPERS billing; short term skilled nursing; RN or LVN on duty. Set fee @ daily rate, included basic cable. resident pays for WIFI & phone. Slight odor in halls. Restaurant style dining. Security pendant @ $50/mo; Toured studio & 1bed. Outdoor pool/jacuzzi, putting green & gardening. Laundry & housekeeping 1x/week. Accepts Medicare/Medical. Independent living in separate bldg. Respite care available +$500 "move=in" @ +$15.00 over daily rate.

We have been very impressed with the thoroughness, the cleanliness, and the staff's attention to detail at Elmcroft of Cy-Fair. My loved one seems to really be enjoying the food there and he's already getting involved in the activities. Almost everyday, it seems like they have something going on for the residents. We also appreciate that the community is well within our budget, and would recommend Elmcroft to other families.

The staff is like family – only better because they are calm, knowledgeable and joyful. They know what they are doing and are always happy to help with anything that makes you loved one’s life easier. Far above another Sr. community I’ve ever visited or supported.

I’m very happy here. I’ve met a lot of people and developed some close friendships. The place is a family not just a care center. I feel I belong. The staff is great and always helpful. I feel they really care about us.

Dad is adjusting very well here better than I expected. They have all the services my dad needs and the most important thing is the medication management getting them on time. This place is always clean. Dad is fitting in well and meeting people. He gets 3 good meals a day but they are about to accommodate him with a diabetic diet. They try to engage him to join the daily activities. They have a pool and nice amenities all the way around. I want to say that [Removed] has outstanding customer service. She has gone to visit dad to see if he is adjusting well. And she will call me and communicate very well. I recommend this community.

The Wellington has been excellent so far. The food is very good, and my room is certainly adequate. It's very nice with a big picture window in my living room with a great view of the trees and a creek outside. The people her are friendly, and the staff is extremely accommodating. It's very clean, and I'm starting to get more involved with the activities, which I'm enjoying.

So far, we are very impressed with The Village at Valley Creek. The number of staff in relation to the number of residents is very high, and the staff themselves are always very caring, friendly, and out going. I've never seen a frown or heard a bad word. The all seem very competent. The food here seems to be very balanced, and great care is always taken with how it is presented. I also appreciate that they have quite a few activities because my husband is very outgoing and loves to socialize. We are very pleased with The Village so far and would recommend the community to others.

Thank you for all you did to get my Dad transferred from Louisiana to Elmcroft! You are so sweet and we are so happy here! The staff is amazing and take such good care of my Dad!

My Mother-in-law is here and she really likes the facility. Things seem to be going well for her. The staff keeps the residents very active, involved in activities, and they check up on them regularly. They’ve been very good and are always very positive and friendly. The food is actually really good as well. It’s always well balanced and there are always at least 2 entrees to choose from. The facility will take the residents out to museums, there are tea rooms for the ladies, and they have activities like bingo, movies, sing-a-longs, and inspirational meetings. There’s a full calendar with something going on every day. The cleanliness is also very good, it’s one of the reasons we ended choosing this place. I recommend them.

My husband moved in earlier this year.. what a relief to know he is happy and well taken care of! This was a big decision for our family but we see it was the right decision. What a wonderful team!!

My dad has lived here after being in another community. From the time I first walked in through every visit the activities are going on. The love and care the staff show him is unremarkable! He is so happy, clean and well nourished. I tell everyone I know about this community and that they should move their loved one to The Village at Valley Creek.

My parents have been in four different assisted living memory care facilities. Magnolia Springs is by far the best! The staff is exceptionally kind and compassionate. The management team is also kind, and they do a great job in managing the facility. One of the things that has impressed me the most is that everyone there follows through with what they say – no empty promises! Magnolia Springs is a top-notch facility!

Outstanding staff and attraction to detail. Customer service friendly cares above and beyond for all residents. Communication is excellent with medical professionals!

Professional – caring – clean – excellent staffing.

This is a very nice facility. Their focus seems to be on the numerous activities that they have available, which is great for many. My mom was very worried that she would be forced to participate in them, so had a negative reaction to the tour. Would suggest more communication with the tour guide about mom's personality etc. before bringing her along.

I loved the manager here, she was so lovely. When I came in for my tour appointment, she wasn’t there. She was actually running late because she went out and got a milkshake for a resident who wasn’t happy with the milkshake the facility served. I knew if she was doing that for a resident, that she would do that for my Mother. The facility itself was fine but it didn’t smell so great. It actually smelled kind of like urine. I would recommend this facility to other families.

I decided to pick this facility for my Mother because it was the closest to me and they had an immediate opening. The administration took the time to sit down and talk with us. Everything happened so quickly and the staff members were accommodating us just as quick. Everyone here is so friendly and personable. They treat my Mother very well and they really care about her. The facility itself looks clean, smells clean, and it’s on the smaller side. For activities, they offer church services, singing groups, trips out to eat, a courtyard to walk around, and a small library. This community is a great fit for my mom and I would recommend it to other families.

Several months ago I decided I must move my husband from a very expensive, well-known, local, senior living facility. My husband was in long-term care and the quality of care he was receiving was terrible. He had numerous UTIs and was once admitted to the hospital for sepsis while there. Staff turnover was high and there was no consistency of care. I decided to investigate other local facilities and visited eight. I knew immediately that Magnolia Springs was the right place for my husband. And I was not wrong. Magnolia Springs is close to being perfect in all areas. The staff is awesome in the quality of care they give and their friendliness is genuine. They call each resident and spouse by their first names. A real "at-home" environment. The facility itself is lovely and kept immaculate. There are a number of activities for residents to select from each day. In fact, Magnolia Springs offers activities that families can participate in, such as a Mystery Dinner, a Thanksgiving meal that serves at least 450 residents and family members, and a Holiday Open House. And most important to a senior...the quality of food is tasty and easy to eat/chew. The "at home" feeling is reflected in the way residents treat each other with respect and friendliness. I loved having the option of selecting from several room/apartment options and appreciate a very reasonable monthly fee that includes personal care for my husband, I remember the day I drove my husband to Magnolia Springs for the "big move." I was concerned that I had made a mistake and that I was moving him to a new facility with as many, if not more, issues. That first night I slept well...The first time in over two years. My fears were put to rest as I knew he was going to be happy there and receive the quality of care he deserved!