Sinceri Senior Living

We chose Elmcroft of Xenia because of the value for the money as well as the proximity to where I live. The staff all seemed very friendly and it had a hometown feel to it. The room sizes are very spacious. I have been disappointed because the hot water has been limited in her room, so some updates to their water system could be beneficial. Overall I would recommend to others looking.

We chose Oak Ridge because we clicked with [name removed] the administrator. We went with our gut feeling and chose them. She is in a private room and it is good size for what she needs. They have had some staff turnover which I am sure is happening everywhere. They did have a covid outbreak recently and I think that they handled it very well. I would recommend to others looking.

This was a nice community. Their memory care is housed upstairs.

This is a very welcoming community. The admission process is smooth and they are very helpful in the transition of your loved one into the community. Some of the activities include ice cream socials, outdoor movies, cream puff social, and more for the residents to choose from.

I would recommend the community to others for their loved ones. The staff are friendly. Some of the activities available for the residents include exercises, games, music, and more for them to choose from.

Our family had an in person tour and this community is very nice, but we did not like the room layout. Instead of having a separate area for a bedroom, living room or kitchen it was just one big room.

Overall it is a pretty nice price. This is an assisted living facility and not a nursing facility. They don't have a lot of activities for people who need more assistance. The staff overall are good and some of them are even excellent.

I feel that my loved one has gotten good care here. He really likes a lot of his caregivers. I choose this community because they have won the best assisted living for a few years. They have caregivers that have been around for a long time and that was a big deal to me to have people there on a constant basis. There has been a lot of turn over with administration however, they have been good also. They allowed me to go in with my loved one even with the Covid issues and they have supported me through this. This is an older building and they are doing some updates to make the building look better.

Management & staff have been wonderful. This past year & 3 months that mothers been a residents. Two complaints: 10 Laundry, I'm aware of volume of laundry done, however all my mothers clothes have faded, has shrunk, and several items stained & ripped! 2) House keeping does not dust or mop bathroom, vacuum run, only straight path front door to bed, all other areas covered in dust & hair

This facility was more nursing care targeted and my loved one is independent. They offered a lot of care services but my loved one did not need all that was offered.

I haven't been able to visit in awhile but I do know the meals are a well balanced diet. The value for the cost runs about the same as other communities in the area, but it is a little better. The staff do a great job caring for the residents at Brookstone.

Elmcroft's tour very good. The staff were very caring and very helpful. I had no problems with anything I learned about the community, and I believe my loved one would have been happy there too. We just preferred the rooms at a different community. There was more living space and more opportunities for activities there.

It appears to be a newer facility, and it's in a very nice area of town. It's a clean and friendly place. There are about 105 residents, and having that many people is definitely a pro for my loved one. The residents have a lower average age than other places we looked at, and they're more energetic, so she fits right in with her spunky, outgoing personality. The staff is easy to work with. They allow my loved one to be independent and have freedom, yet they still take care of her needs. They're experiencing some staffing shortages and turnover though, and they've even had to bring in some outside staffing services. So sometimes she doesn't get as much personalized attention, and I think sometimes they forget she has poorer vision and needs more help at times. When I call, I can't always talk to a nurse the same day. And they've also lost her laundry a few times. But those are just little hiccups due to being short-staffed. Overall the staff is great. [Name removed], the Director of Sales/Admissions, is very friendly, wonderful, and patient. He and the bus driver picked up my loved one and all of her stuff from the facility she was leaving and moved her in to Elmcroft. He did that personally himself, which was nice. The activities at Elmcroft are pretty good, but they haven't been able to go on outings due to Covid. Overall, we're happy with our choice.

The people working there are great, helpful, kind. They try their best at all times. Very welcoming.

The director and the staff are doing an excellent job and they are dedicated and hard-working. I would recommend this community to others based on my experience.

We toured Elmcroft on Ontario and it was a nice facility but it was really small.

I would tell others that if you have health problems, this isn't the place to go. If it is for memory care needs and help with medications, this is the place to be. Everyone was friendly. The therapists were great to work with for my loved one.

We chose Winterberry Heights because it looked very nice from the outside, then when you walk in it looks like a hotel and not institutional at all. The menu looked wonderful but I was not able to try any of the food. They were chef prepared meals and he was very nice. My brother did not participate in activities, but they did offer a lot of activities and had something going on all the time. Overall we had a good experience.

The community is elegant and beautiful. My loved one is very happy here.

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