Sinceri Senior Living

Adrianne was simply amazing! From the moment I started speaking with her, I felt this incredibly positive energy. She is extremely professional with a compassionate heart. She is extremely knowledgeable and answered all my questions. She also went above her call of duty to accomodate my out of state parents. She is deffinitely one of the reasons why I am looking forward to have my parents live in Las Villas De Carlsbad. Thank you Adrianne.

They are doing a fine job. She has been very pleased with Elmcroft. The food has been good, we haven't had any complaints about the food.

I think they could improve on having more staff because they might be more attentive to their residents. In regards to the memory care facility (heartland village), they have 20 residents with 4 staff members. We have found pills on the ground, my father's clothes with other people and vice versa. You pay a lot, but you aren't getting the services you should be getting, despite it being a beautiful looking facility. They could also have more activities...just looks like they sit people at a table or in front of a television. I know it might be difficult for some patients to do activities, but there are some patients that could use some cognitive activity. They are friendly though, and have accommodated us with everything we've addressed.

Autumn Leaves has been absolutely wonderful, I'd give them a 6 out of 5 if I could. It's been a very long road for us, and they were helpful, patient, and informative throughout the whole process. It's a lovely looking place, and really feels like a home. The staff are all very friendly, and the residents are well taken care of. It really has been a positive experience for us, and we would recommend it to other families looking into this sort of care.

We've had a very positive experience here so far! The staff are all very friendly, the place is clean, and they have a lot to offer the people who live here. My loved one really seems to be enjoying herself, I haven't heard a single negative word!

The staff at Elmcroft of Downriver is extremely friendly and accomidating. They make you feel welcome, and they treat the residents with the utmost respect. The food is also very good. I have been slightly disappointed in the activities and do wish that they had more. My only real complaint though is that if you need something real quick it is hard to get it. When you push the button for help it always takes at least a few minutes before they respond.

I absolutely loved it. I loved the smaller family sized space. It was a very nice intimate size.

We are very pleased. The staff is friendly and the house is clean. The food is good, and they are able to accommodate her special diet. Anything we ask for help with, they are quick, and happy to do it, and they didn't even charge us. It's a great fit for my loved one.

My cousin was in a huge facility before, which was way to big for her to maneuver in. She has dementia, and it is a much smaller quaint homey atmosphere. The activities they have there are perfect for her. I saw some bad reviews online at one point for them, but they were old (over a year ago) and from my experience I have nothing but good things to say. It has been a good experience and they have really taken the load off of me.

My experience with Elmcroft of Bedford was very limited because we were unfortunately never able to get dad moved in there before he passed away. During the experience I had with them though, they were EXTREMELY friendly and I got a very good feeling about the place. Though my experience was limited, based on everything I saw and heard I would highly recommend them.

They are excellent. Cindy Butts, is in charge and she is terrific, I can talk to her and she always cares. It's nice and clean, and dining room is lovely. The food is good, they offer different classes and activities, but I haven't done any yet. The other residents are pretty friendly, cordial and polite. I really like it there.

We're very pleased with how things have gone at Elmcroft of Arlington! It's a nice looking place, the staff are all very friendly, and they seem to have a lot to offer their residents. The staff here really go above and beyond to make sure that their residents are comfortable and well taken care of. I would recommend them to others looking into care options in the area!

I toured 4 stand alone assisted living care centers and chose Elmcroft. My parents were both living in a different community and the assistance for my mother was not enough so we needed to make a change (she is basically wheelchair bound at age 90). I liked the size of Elmcroft as it was not too large and my parents get plenty of the assistance they need. It is clean, and they really like the meals, which for my folks is saying a lot!

We moved my dad into Elmcroft in Arlington about 6 weeks ago, and I've been extremely pleased. The administrative staff, especially Angela (the director) is excellent and always available to me and to the residents. I've seen many of the staff stop to talk to residents in the hallways or in the dining room. They always know their names and other relevant facts about the person, and are a very cheerful, calming presence. The food is quite good, and the activities director, Don, is amazing. Don is honestly the original reason we decided on Elmcroft. He is so full of energy, exudes happiness, and is most compassionate with the residents. He's been able to get my dad involved in the games, activities and exercise program.. ... when previously he had just been sitting in a chair all day. Claudia, the community sales person, has helped with every facet from the move-in to getting the pharmacy delivery and doctor visits arranged. She's another happy face that greets everyone when they walk in. Betty at the reception desk is wonderful as well. All in all, it's a beautiful place, very clean with a warm, loving atmosphere.

I had a good feeling about Elmcroft when I first visited, and found the people very friendly and experienced. After a few weeks, I've not altered my position. The staff is very conscientious and appears to be not a lot of turnover. Also, the food is surprisenly good. The residents seem to be quite content.

They are doing very good so far. It's clean, the staff are friendly. They take good care of the residents, there. I don't have any complaints so far. We are happy with them. It seems to be working out well.

Beautiful, Newer facility, pay for care. very friendly, very interactive.

They are great. The people are what set them apart from everyone else. These people genuinely cared for their residents. The residents are in charge, and everyone does what's needed regardless of their job title. If a resident needs their dog walked, and there is no one else the maintenance man will do it. We are very upset that we need to move our loved one due to a change in care needs. We really liked it here.

Great place. Awesome staff They do really care for residents, it's not fake like other places.

It's very clean, and the staff is very nice. They were very competitive. I am very pleased with them. The food is okay, no complaints and it looks good, and she is putting on a little weight. I really like the small cottage concept, with fifteen or so residents in each. It feels more like a family, with a kitchen and a living room and a dining room in each cottage, and then their rooms. They are very accommodating, she likes her room, and they let her walk around the neighborhood. They have family activities, they had a fall festival, and it was a blast. I couldn't be happier, it's like a community. They let her have her cat. There is already someone there when you walk in. The staff really seem to enjoy their job, and each other. I am very pleased we found this place.