Sinceri Senior Living

I think that the employees at the Farmington Square have done an excellent job with communicating my loved ones needs and keeping the family up-to-date on her condition and letting us know what is going on.

They do some things very well, but we just had a problem with them recently. One thing that has really bothered me is that they have not had ice the entire time, their ice machine is broken, and my father has gotten dehydrated. Also, they really promote themselves as family oriented and they have done nothing as far as checking in on him, and nobody welcomes me when I walk in. So I am just a little off-put right now. In general, the staff and the care are pretty good though.

I highly recommend Farmington Square Tualatin. They are caring, supportive, communicate concerns well and promptly with family members, serve tasty, nutritious food, keep the facility and grounds clean and neat, give prescription medications meticulously; housekeeping and laundry services are first rate. Transitioning our loved one with dementia from his home to memory care was very difficult for us emotionally, but the staff provided support and care not only to the new resident, but also to us, the family. We have visited unannounced at all hours and always find caring, intelligent, dedicated staff and well-cared-for residents. We visited other facilities before choosing this one, and one of the primary reasons for our choice was the quality of the staff, and their ability to hire, train, and utilize people who care, are gentle, and capable of dealing with the broad spectrum of emotions and behaviors of residents with dementia and their families. We are comfortable knowing that our loved one is well, happy, provided with activities, supervised 24/7, and we don't have to worry about his care.

They seem to super friendly to the family whenever we come. They let my loved one call us anytime he wants. He seems happy there and any time we have gone in they have been doing activities, so I think it is fine.

Everything over there is great. The people over there are taking good care of Granny very well.

Everyone that works there is so nice!!!!

They seem to be doing pretty well. My Father has not voice any complaints. There might have been a minor issue in the beginning, but it was resolved.

My Father was in there a week and he fell and they were on it immediately. They called me immediately and they are just right on top of things. My Mother is there too and if something happens they always react immediately.

Elmcroft of Bedford is doing a good job. They are very caring. The staff treat everyone like one big family. I cant think of any improvements for them to make. Dad is very pleased and thinks it is a nice place. The food is great and it's just been an overall good experience.

My wife is in assisted living with the facility. We had to go out and get our own services because my wife has a catheter and they do not provide services for this. She teaches some of the activities and we participate with her.

Our experience with Elmcroft of Medina has been a good one, overall! The people here are very friendly, and they were a big help throughout the whole touring and move-in process. They really went out of their way to answer my questions and show me the sort of care they could provide my loved one. It's a very nice looking place, and they seem to take good care of the people who live here!

The staff is kind at the Farmington Square at Salem. They are very courteous, kind, friendly and professional. I would highly recommend this facility for others to visit and stay.

My family has found that Winterberry Heights has been an excellent choice for my mother. The cleanliness and beauty of the facility make it a truly enjoyable home for my mother and a pleasant place for us to visit her. The staff are always professional, friendly, and warm. They truly care about the residents. The dining facilities are wonderful; it is an advantage that families can purchase meals there and eat with the residents. The restaurant-like atmosphere is wonderful and the food is excellent. This is not your typical institutional type food--it is well prepared and tasty and offers options that will please anyone. Often I try to visit my mother during lunch or dinner so we can enjoy a nice meal together without the stress of having to take her out to eat which can be difficult due to her mobility issues. Winterberry Heights has been able to adjust her level of care to accommodate her needs when she has been feeling under the weather or going through challenging times. They willingly and easily adjust to meet the level of independence for the resident at any time. The warmth and friendliness of the staff is reflected in the residents who are also very warm and welcoming. I believe this is due to the role modeling of the staff and the happiness of people living there. Every time I visit I feel like I am making new friends as everyone goes out of their way to say hello. Although my mother is not one for organized activities, she has been willing to try some of the varied activities at Winterberry and surprisingly found out how much she liked them. The variety of activities and entertainment would please anyone. I enjoy sitting with my mother for the entertainment, especially the musical performances which are excellent. Before my mother moved to Winterberry Heights, we tried having her live in her own home with support and also having her live in my home with my family. Neither option worked well and I was constantly worried about her while I was at work or away from her. Now I know that she is safe, happy, and well cared for by staff who really do like and care for her. This is such a relief. The price for services is very reasonable and I would recommend this facility to any family.

This was our choice, and we would have liked for our loved one to go here. We had a deposit down and everything. Unfortunately our loved one took a turn for the worse and this was no longer an appropriate match. They were really good and tried to work with us, they even tore up the deposit, when we realized we couldn't move here.

My dad is happy at Elmcroft of Arlington. So far he is happy with the food and the activities. He has made a lot of friends there. It has been an overall good experience. I have been happy with this facility.

It was a good experience with Mountview Senior Living. All of the staff members are taking good care of my loved one over there. I would have to give it a five - star rating overall and five - stars again for the subcategories.

The caring and friendliness of the people at this facility is exceptional. The only issue that I have is that sometimes when I visit, my Mom's room is not as clean as it should be. The rest of the facility is very orderly.

Elmcroft of Xenia is a beautiful facility. The manager was singing A Capella out of a hymn book. He said he had been singing at his church since he was a kid. I thought that was really neat. We came in unannounced so I know it wasn't staged or anything. They had a farmers market that they had outside for the residents recently. They had animals for the residents to see and a cook out. They have music that they can listen to with i pods that really helps patients with Alzheimer's especially while showering. It really calms their fears. So far so good at this facility.

I am quite happy with Elmcroft of Lorain. There is a lot of empathy for personal situations that are difficult. The food at this facility is excellent. I have nothing to complain about. It has been a good experience here.

We love it, the staff are all very, very kind, and willing to go out of their way to make it wonderful. It's just a matter of getting used to the food, it's good, we have had it, it's just different than what our loved one is used to. I was so amazed when we walked in the first time, the head chef stepped out and introduced himself to us, as did the nurse and the other nurses and med-techs. Anytime we have a question they stop what they are doing, and help us. They were comparable in price to others, and I like the point system that they use. Other places felt like they were selling us, Elmcroft felt like they were opening their arms to us.