Serene Gardens

The staff is very caring and treats the residents like they are family members. You can tell that the caregivers love the residents and this is more than a job for them. It is their calling.

We chose Sterling house because it was just in the perfect location for our family. The staff is extremely friend and they are very helpful. We are very pleased with our choice and would recommend it to anyone that is looking for a community for themselves or loved ones.

I appreciate that they have consistent staff at Cottage of Davison. There is low turnover and good communications.

This place is so wonderful! We were welcomed with open arms, and everyone was so nice and helpful! It is like living in a dream, the facility is so beautiful!

beautiful community. I was recommended by APFM to tour this one and it was spotless. I had a long search for my mother in law and it ended here. Thankful to them for the care they are providing!

The care givers and the care received was very good! All my needs were tended to sufficiently and in a timely manor. The employees seem happy in their work. The facility was kept very clean and organized. I think the meals could have been a little better.

Brookdale is clean and friendly. They have a really good staff that is patient and kind. Their monthly coat is higher then similar facilities, but they have a good location for us.

We just moved my mother into this community yesterday, but based on what we say from move in and during our tour, the place seems like a very good fit! the set up is very comfortable, and everyone has been very friendly.

Nice, small apartments available with warm, kind and attentive staff. Only wish there were more offsite activities available for residents. Movies, bingo, church, local farmers markets and visits to local businesses would be nice outings.

We moved our parents to Serene Gardens of Hartland about 3 months ago. They were living in an Independent Living facility before this. The administration at SG has been very accommodating to meeting our parents’ needs. They strive to listen and have addressed any concerns we’ve had. The meals are very tasty and nutritious. The faculty is clean and well taken care of. There does seem to be a lot of turn over of staff but I imagen this is normal in these facilities. The staff do call our parents by name and quickly learn their needs. Although they sometimes seem short-staffed, I’ve never felt it was unsafe. Our parents are well fed, clean and content. Overall, SG feels like home to our them and we especially like the small size of the facility.

They are short staffed and there have been some highs and lows. My mom has several issues they are learning. There are days I wish we could afford better care, but I know nobody can take care of her like I can so I have to learn to trust them. I have high standards. She likes her space. They don't clean to my standards but I'm ocd. The outside grounds need a little tlc. There are some staff that go above and beyond, they are amazing! Some that do what they have to. Right now with the staff shortage they are busy, I wish they could spend more one on one time. Some meals have been less desirable. It's not home cooking but she has options. The activity staff are so nice. I wish they had activities on the weekends or some evenings. It's a lot of money but I know for everything we get it's not in the world of assisted living.

Memory care is secure. Staffing numbers could be better but all of healthcare is suffering from shortages. Staff is caring and professional. Administrative staff works well with agencies to ensure affordable options for those in need. Facility is modern and nice.

Overall, we are very happy with placing my loved one at Serene Gardens. For the most part, the staff are attentive and caring. I think on occasion they may be understaffed, but we understand that is a nationwide issue. I scored the activities at three, as my loved one really does not participate in them. I would like to see my loved one be more involved, but part of that is on our loved one . I feel if they were to encourage to our loved one a little more, they might participate. A Place for mom were very helpful! I really appreciated your input when looking for a memory care center!!

My loved one was briefly a resident at Serene Gardens of Clarkston for a respite stay and overall it was a good experience for her. This facility is very nice, clean and bright. We would consider using them again in the future. My loved one also said that the food was good.

The compassion of the staff and how they help residents and family is comforting. Follow through on certain issues has not been stellar.

I like that it is smaller than most. Staff knows residents by name.It was very hard and stressful to pick. It was comparing "apples and oranges". It did seem to be a good price. Also they had an arrangement to get my loved one, out for an outside doctors appointment.

We highly recommend Clarkston Comfort Care and have also received positive feedback from others that have visited. One of the main positives is the staff and the care they provide. It's not perfect and improvements can be made, but I am so comfortable leaving when I visit knowing my loved one is being cared for.

I would tell others that we were going to put my father-in-law into Clarkston comfort care and they took the non-refundable fee and went to see my father-in-law to evaluate him. They decided they were not going to take him and then never contacted anybody and kept the money. I was very disappointed in that.

I thought overall the staff were pretty good. It is a newer facility so that is really a plus. My loved one had been in a few places previously and none of them were nearly as good as this one. If you are looking for a nice clean place for end of life, this would a good choice. I would recommend Clarkston Comfort Care.

The staff is very friendly and caring. The facility is new and clean. We were very happy with the level of care but we moved our mom out because she wanted to be in a larger facility with more people.