Senior Lifestyle - Main

My father really likes it here. He likes the people and his apartment a lot. There are a lot of turnover issues with the staff - a lot of people are quitting recently, but that has been our only complaint. Moving here changed his life and our life for the better. I would definitely recommend Spring Hills Cherry Hill.

The rooms are nice and the meals are very good. The administration listens to issues. The medical services need some improvement. If your loved one needs medical services, it is not always completed as ordered. If they are ill, medical services not available so they will be sent to ER if family doesn't get involved. Maybe this is normal in Assisted Living. Vital signs may not be taken. Staff don't wear name tags so residents don't remember the staff names and there are many different staff. Staff shortages are a reality. I'm only aware of these issues through my Mom who is a resident and my sister who has been dealing with the facility since my Mom's admission. My Mom complains the common areas and dining room is cold and she has told them about this. My Mom does enjoy the activities especially bingo and the weekly rides. We also found out there is a charge for administering medication. We had thought it was included. They have been flexible in adjusting shower day for my Mom. I need to add I have had no contact with administration or staff when I had visits with my Mom. I'm sure my sister may have additional feedback. Most of this stuff is pretty common with assisted living. My biggest concern is my Mom needed a nebulizer treatment for a cold and it was not carried out as ordered by the doctor. I'm sure it is difficult to find and keep good staff.

Our family had an in person tour and The atmosphere was amazing and the facility was very very nice but it was too far for me and way over my budget

We toured Liberty Heights and the guide gave us a good tour. The community we chose was the right size, but Liberty Heights felt a little spread out. So, for socialization and community cohesiveness, the other community was better. At Liberty Heights, the people felt more segregated in terms of the different groups of people and how it was spread out. I didn't feel that it would have lend itself to a lot, socially. We chose another community because Liberty Heights was also a little dated. It was clean and nice, but it was definitely built in the 80s. So it was a little dated in terms of décor and its condition.

Overall it has been a good experience, although things often get misplaced. The common areas are always very clean, but cleaning of his room is mediocre, and the bedding is often dirty. He's on a gluten free diet, which they take very seriously. If they're not sure if he can have something they call me to ask. But the options are not very exciting for him. They have activities and are good about prompting him to participate. I see a lot of staff there. Some days everything is pretty much taken care of, and other days I end up having to do a lot for him.

The staff is friendly and accommodating. They seem to be paying a good and appropriate amount of attention to my mom and her needs. I would recommend them without hesitation for other families and their loved ones.

Make a short story long, this all happened very quickly as my father had an accident. He was the main caretaker of my mother when this happened. Had searched several facilities and found the Wellington to be the best out of those. The only issue with preventing from receiving a 5 overall is because Covid has kept surging and causing issues with staffing at times. But overall has been good experience. Parents are as happy as could be given the situation moving into this facility from living in their home for a very long period of time.

Beautiful place but the pricing was just too much.

Staff has quite a bit of turnover and constantly having change in staff and reorganization. Activities they do have but have not been able to participate much, did go to the Fourth of July Cookout though.

When I moved in three months ago, I found the other residents were friendly and willing opened their arms to greet new folks. Ii have made so many new friends. There are a wide range of activities to participate in including bridge, chess and checkers, gardens to plant, and assorted social events and outings—definitely a place called home.

Prairie Green was an excellent place. We were really happy with it. The staff were very nice to work with, and they were so helpful. None of us (our family or Prairie Green) realized how much care our loved one needed until he got there, but they really stepped up and were able to provide more care for him than I think they usually do. And they took good care of him. He would tell me that the food was good. And they brought this meals up to him since he couldn't make it down to the dining room. Overall we were very happy with them and would recommend them to other families.

The Church Hill Village community is a spectacular place and the staff members there are so friendly and great. Their dining halls are nice but according to our loved one sometimes the meals are spectacular and other times not so much - it depends on the chef who is cooking that day.

This was a nice community, we wanted a different area.

It is an okay experience that we have had with the community. The staffing numbers overall could be improved to assist with the care of the residents. The communication has good with the staff.

I like to hear the church bells - great location. I like to hear/see the students walking home from school - I love seeing the kids! The people here really care! I like all of the light! For the most part the food is excellent!

Their information is really quite nice, I think that they do a great job of presenting themselves. It has been a great experience and I would recommend Wellington at Hershey's Mill to others.

I like to hear the church bells - great location I like to hear/see the students walking home from school - I love seeing the kids! The people here really care! For the most part, the food is excellent! I like all the light!

Our family had an in person tour and it was a good experience we have nothing negative to say about them

I went with Lake Barrington because I just had a very comfortable feel here when I came in and I still do, it is a very comfortable place to be. The apartment sizes are good, mine is lovely and I am so happy with it. I do have a washer and dryer in my unit. There is a heated pool on site and lots of other amenities offered, the value for what you get is great. They strive all the time to improve things like the menu and so on and so forth. Overall it has been a very good experience for me.