RSL Management Group

Everything was great. The staff was always pleasant & always answered any questions right away or found out the answers to the questions that they did not know. What stood out about Pinnacle was their willingness to help & talk about things that may happen & how to prepare for them, explaining all the cost & why the cost of each charge.

I have been very pleased. My husband had to be in another facility for 9 days before I found Corridor Crossing Place. It was a huge facility, no windows, no outdoor area and cost more, I was very happy that this fit what I had hoped for him. Aspects I most like are the small size with small number of residents and the home like feeling. Residents eat together and do activities together. I know the residents names and all the staffs' names. More like an actual home feeling are all the windows and outdoor area. You don't feel as institutionalized. Meals are dished out instead of coming on covered plates as in the hospital, so if someone doesn't like something they don't have to take it. I guess if I was to pick what I least like it would be not having a medical person on staff . My husband has fallen out of his wheelchair and I had to transport him to the hospital myself because it happened at night. He did need glue but has fallen other times and I would get a call without a nurse actually seeing him. Just told they recommend he go to the emergency room. Once I got there and saw him I declined to take him. Transporting is very difficult when he is wheelchair bound and off times for using a transport service.

The Pinnacle of Southhaven had a warm environment and was very helpful. during our experience. We would recommend this community to other families who made need a place for their loved ones

We picked this community, because of the cleanliness, love and care given, friendliness, and value for cost. She's enjoying the activities as well. As long as my mom is happy and safe; then our family is very happy as well. It's been great so far!

My loved one is currently a resident at Woodland Heights and her experience at this facility has been overall really good. The move in process was efficient and not very cumbersome at all. The staff is very friendly and attentive. Communication with the family is generally good. The staff are fairly easy to get ahold of by text or phone, and they email information out fairly well. Overall, I would recommend Woodland Heights to others.

Pinnacle of Louisville is a wonderful facility. We are so happy we moved our mother to this facility. All the staff from head down are so caring & loving. Price is reasonable compared to others & benefits given are well worth it. I highly recommend you consider Pinnacle for your loved ones. You won't be disappointed

The management at Brookstone is awesome to work with. The communication with the family is great and I feel like I could call them at any time and get answers to any questions that I might have. The nursing staff is very attentive to my father's needs. He enjoys having church service on Sunday and enjoys having meals with the friends that he has made at the facility. They are very kind to him and keep his room in order and he is very happy because he has the ability to keep his pet with him.

This is a great place for patients with memory care issues. Staff is very involved in keeping patients active and invoked in different activities. There rooms are very clean as is all the common places. Staff is very welcoming to family and provide updates on how your love one's day is going. You really get great care for your loved one. I highly recommend Pinnacle, my Mother came from another facility where she was basically laying in bed all day and could barely walk, which she could do when she went in. This she was moved to Pinnacle she has come alive again! She is like a different person, she is active in activities, she is eating better, just can't say how much she has improved!

Everything the staff members at The Pinnacle do is for the patients and family for an easy transition. Based on the experience we have had so far, we would definitely recommend this community to other families looking for a place for their loved ones

Woodland Heights is a place of friendship, activity, attention, and comfort for my parents. It's a wonderful facility to age in place.

Management does not interact with residents enough. I think that she should seek out all new residents. I understand that she has many responsibilities, but it feels like she'd rather not talk to us. Even though my tablemates are 15 and 18 years older than I am, I so enjoy their company. One can't hear or see and another can't hear well, every day one of them make me laugh out loud!

This is a great community. We have been happy with our experience at Woodland Heights. The staff communication with the family has been great! They are responsive to service requests as well. I would recommend the community to others for their loved ones.

Charter Senior Living was awesome. The staff was wonderful. And they excel at memory care.

The staff has been great to work with. This is an exclusive memory care community. I don't think there is a better place for memory care residents, than Park. There are residents that are at different stages of their walk with memory care.

My loved ones is enjoying the food. They started off with three meals per day, then went down to two meals per day. The food is good. We are happy with the value for the money. We picked this community because, of the cleanliness, fresh look and smell. The staff is very friendly. My loved ones enjoy playing Bingo, cards, and attending happy hour.

We chose Woodland Heights because of the friendliness of the staff and the overall atmosphere - the location is great as well. The facility is larger so they have more activities offered as well. It is a great place that even I would live! We would recommend them to others looking.

The staff here at Corridor Crossing are very accommodating and communicative with us. Our loved one is in such better health being here than she was at her previous community. They do have a lot of activities for the residents to do there and our loved one is getting PT and OT. We do think the overall value is competitive but it is fair and we would recommend this community to other families.

Not too much experience with the staff. My concerns is with the cleanliness. It is expensive. Overall, they provide excellent care. The location is close to a family member. They have activities. The residents are excited to help other residents. They love to have grandpa apart of their team.

We chose Corridor Crossing Place because of the friendliness of the staff and the quality of care that they were able to provide. The facility is right off of 380 in Cedar Rapids so it is in a great location that is not busy. Overall it was a positive experience and I would recommend them to others looking.

The community are trying their best to keep my loved one as active as possible. This is night and day difference from a prior community. My loved one is a totally different person here according to several family members, and this is a good thing. The communication with the staff is very good, and they are willing to work with the VA hospital. The community works very well with the VA and makes sure medications are filled in a timely manner.