Rocky Mountain Care

We're NOT happy with their care at all , if my mom was up to another move, we'd move her.... there is NO compassion for the elderly, and they rob the families in what they charge, and the services and care they provide, not just Grove Creek, many others, these places would be shut down if it was animals that were treated this way, it's criminal!

When new management took over the care of my parents went down. My parents were seriously neglected, even though I talked with Manager several times. I would tell anyone thinking about putting their loved ones there to stay away.

There were any promises when moved in. Not one has been kept. Residents are not treated with respect and dignity. Care is virtually non -existent. Have waited as much as 2 hours for call light to be answered, and many times they don't come at all. Many things in building broken down constantly. Finally, Director is mean , cruel, and uncaring to the residents.

My loved one was a resident here and overall it was a terrible experience. They would run out of food and never gave him treats. They also fed their Assisted Living building before the Memory Care and would leave Memory Care without breakfast sometimes until later than 9 am. My dad lost so much weight here and was miserable the entire time. Some of the staff were friendly, but we ultimately moved him to a different facility.

Horrible experience at this facility. I will not give details because it was so bad that if I were to give details they would not be allowed. My loved one was there for assisted living. That care was not provided.