Ridgeline Management Company

They have communicated very well and they have let me know what is going on with my loved one. Their care seems to be very good; if there are any issues they contact me. I would say the only thing I would like to see improved is some more planned activities.

I have lived here for a little over one year and have never been so happy. I have a darling one bedroom apartment with a patio that goes out to a pretty court yard! I love the activities and the staff are all so nice to me and my friends

I am in the facility nearly everyday to visit my mother, who has been a resident for about 2 months. I have found the staff to be not only professional, but very friendly and kind. I am amazed at the scope and quantity of activities that my mom has to chose from on a weekly basis. My mother became ill recently and the staff called me quickly to be involved in the decision of how to get her to the hospital. She was admitted for about 8 days and received visits from the center director about every other day. We are pleased with the care and attention mom gets. I visit several of the other residents every day that I am in the center and find them to be happy and engaged with one another. I only don't give straight 5 stars because there is always room for improvement...but my days are more peaceful now knowing that since I can't be with her constantly, someone is caring for her when I am not there.

I would rate all of these as a 4-5! All of the employees were so wonderful to work with and they were so caring about all the residents. Because of this, all of the residents seemed very comfortable. The resident's visitors also were very thankful for the very caring Employees!

The Ridge is doing a great job. Making my Dad as comfortable as possible. Communication has been good.

i have this a 4 star but it is becoming a 5 thanks to [name removed] !!! [name removed]has been fabulous she truly cares and understand what the residents need. when i have had concerns, i can contact [name removed]and she listens and immediately takes care of the issue! [name removed]has made changes within the building and with communication with staff, resident and resident care givers. i can’t thank [name removed] and the staff enough for taking care of my mother.

It seemed to be the best fit for my mother-in-law. It is a smaller community compared to some of the others we looked at. She said it felt more like home.

[name removed] is at The Ridge and the staff are trained well & knows how to handle all stages. I am happy with the care. We would recommend this community to other families based on the experience we have had so far.

The meals are very good. I even go frequently to visit my dad and have a meal with him. The place is very clean. They've recently remodeled. The executive director of The Ridge at Oregon City is trying to bring in more residents. Some residents have died and some have moved out because of health reasons. I've even gotten to know some of the residents there. The new activity director has many varieties of activities available as well as field trips

The staff is what I like the most about Edgemont Place. Every 6 weeks, Edgemont Place provides a 1-hour meeting for the residents' loved ones to come and voice any issues they may have in front of the directors. The move-in process was very welcoming and they made it very special.

The cost is somewhat less than other places. Ask as many questions as you can. Tenants aren't allowed to wear open towed shoes so she had to stay in her room until I bought them and brought them over. At times, it has been difficult for my MIL to get her meds in the night. That's about it. No where is perfect.

The main reason we chose Ridge at Stratford was the "bang for the buck". The staff have been awesome as well! Would absolutely recommend this facility to others looking.

Our family had an in person tour with The Ridge at Lansing and we found they did a good job on the tour experience but at the time there was not no room availability for our loved one

My loved one is currently a resident at Edgemont Place. The cleanliness, staff, and activities are very good. The best thing about this facility is the staff. They really listen to you. The worst thing about this facility is the lack of PCA's. The value for cost is poor.

Things I would tell others: The free Wi-Fi isn't strong enough to use. You'll need your own Wi-Fi if you want to use it. It is good for basic things on your phone or laptop, but not strong enough to stream movies. The thermostats in the room are inefficient and tough for my grandmother to use due to its location and the style is hard to turn, especially for old arthritis hands.

Greenfield Estates is a good value, but like all places in these circumstances, you must be vigilant of your loved one. Overall it has been a good experience in a difficult situation.

The residents and staff are great and I believe they care about their residents. The food has a lot left to be desired.

This facility is good, but my main concern is the continued outside agency help. I know that's an issue everywhere, but I still don't care for it. It's hard to build rapport when you don't have the same consistent staff. And it's hard for the staff, also. They aren't able to get to know the residents and their personal needs. Some of the caregivers are great and others not so much. The move in process could not have been better, it went very smooth. Housekeeping is ok, but the facility is all carpet and that makes it harder. My loved one's room is very clean. The common areas are clean, but have a urine smell due to being carpet and accidents happening. I've spoken to the director about it as well. Communication with the family is ok. I will say, they can truly handle Alzheimer's patients here. To me, there's a huge difference between Memory Care and Alzheimer's care. It's hard to find a good fit for Alzheimer's, but they do a great job here. For that type of care, I would recommend them to family and friends.

My father was not there long. Arrived in May and passed away end of July. He did not thrive there but I don't believe his lack if thriving or passing was because of the place. The facilities were going through significant turnover during the short time there. A lot of this had to do with the global impacts of Covid on all healthcare facilities. However I think there may have also been some changeover at the corporate level that was impacting resources at the facility. Due to the turnover, a care conference with the family that usually happens after the resident has settled in didn't happen even though requested a couple of times. There were multiple times my father had accidents and was not changed timely which indicated to us his need for help finding a restroom was not being met. His bathroom was also not always cleaned timely. These were items we planned to bring up at the care conference for resolution but it did not occur. Based on the responsiveness of the staff when things were addressed w them, we felt that in time and the settling down of turnover, the issues we observed would have been resolved. The staff was trying hard to maintain a good experience for residents and families, so we believed the issues to circumstantial, resolvable and not an indicator of a systemic problem. Unfortunately, we were unable to ascertain whether our beliefs were accurate or if there was a systemic problem that we would have realized with more time