Ridge Care, Inc

I brought my mother in to tour and they couldnt have been more professional and ready. The activities lady did half and the sales person did the rest. From the beautiful entry way to the gorgeous dining room, I will definitely use their services.

From the minute My Mom walked into Arbor Landing the first time she felt welcome. The staff are all so friendly and nice. I have had the most interaction with Rachel she has always answered any questions I had and never made me feel like I was interrupting her. She is a true southern LADY. Mom has had some medical problems and ended up in the hospital a couple of times. Someone from Arbor Landing as called and or visited and made sure Mom knows she is missed. I couldn't ask for a better place to have Mom staying at this stage of her life.

The overall feeling was that of being at home and the staff was truly invested in Dad's wellbeing. I have recently started volunteering there again with my singing group and most of the staff that was there then are still there and it is still evident that they truly care.

We have been very pleased with Arbor Landing at Surfside. The staff are all so nice and caring. I highly recommend this facility to anybody looking for independent living.

The people were warm and welcoming and based on the experience we would absolutely recommend Arbor Ridge at Huntersville community to other families who may need a place for their loved ones!

Overall this is very good facility. Staff at lower level and mid level are very good. Top level (nurse) was not responsive to issue regarding my medication as a result I was without medication I needed for four days. As a nurse myself I find this totally unacceptable! Nothing was done to determine what happened to two missing fentanyl patches. After the fact six days later new procedures for tracking have been put in place. The food is awful. CNAs are excellent. Activities are repetitive and unimaginative. Almost impossible to get ride to doctors appointment. Overall I would rate facility about a 4. One major problem with nurse should not reflect on entire facility. If she worked for me I would dismissed her. I have a BSN and MSN I taught nursing and directed nursing programs. Thanks for good things your company does.

All of the information we received ahead of time and all of the staff since moving in have been and met all of our expectations and requirements Mom has transitioned into the program very well We are so happy it’s going well

The staff knows all residents and all relatives that are visiting. You are always given a warm hello. The facility is a couple of years old, but actually looks brand new. There are many activities and shopping trips that the residents can take advantage of.

Everything gets very high marks except for the food. They need more help in the kitchen it seems. Other than that we are happy. If we could give them a 20 + we would!!

I cannot say enough good things about Arbor Landing at Compass Point! My parents were in crisis because my 85 y/o father broke his ankle and my mom was taking care of him. This place was a godsend, so well run, the Director, [name removed], made it so seamless to get my parents in quickly, the apt was beautiful and just what they needed for respite care. The staff was friendly and competent, a wonderful home away from Home. Clean, beautifully and superbly furnished with handicap bars and large bathrooms. Food delivery if necessary and always[ a helpful person if you needed anything. Highly recommend!!

The staff is fabulous, the only complaint would be the quality of the food. Definitely has gone down since mom first got there. Based on the experience we have had so far, we would definitely recommend this community to other families.

The vast majority of staff are very friendly and helpful. The facility is beautiful and homey, very comfortable. As far as the food goes, I think that the menu could be more varied, food could be served hotter, and better quality meals.

I don't deal much with the staff since I'm 3,000 miles away. My ratings above are based on daily phone calls with Mom plus our twice a year visits. Because she's in a 2 bedroom apartment paying one half of the total cost. Her portion is less expensive than a one bedroom apartment, although she's very lonely because they haven't replaced her apartment mate who had to leave due to health problems.

We were very pleased how Carteret Landing served my Grandmother. We rally like the family atmosphere and really took time with my grandmother and her mobility issues. We would recommend this community to other families based on the experience we had.

All of the staff and residents at Arbor Landing Compass Pointe have been extremely friendly and helpful.

My husband passed away in November. I would give Arbor Landing a 5 in each area. They are simply the best...caring, conscientious and welcoming.

My wife's cousin is thrilled to be there & with the good care it offers. He couldn't be more pleased! It has been excellent in every way. It is by far the best faciltiy in Morehead.

Moving mom to an independent living apartment was of course very stressful. Chosing the right facility and getting buy-in from mom, who had a 3 bedroom 2 bath house by herself was sometimes tenuous. A place for mom helped to make the right facility choice. The fact that momcould take her little dog with her to Arbor Landing at Ocean Isle was the turning point. Mom's apartment is just right for her and the personal are great.

This is my one-month anniversary at Arbor Landing. I am very happy here. The staff is phenomenal, and the residents are very friendly and helpful. The activities provide an opportunity for the residents to communicate with each other. My decision to live here was the best choice for me.

I would recommend. The communication and interaction with the staff has been great.