Renaissance Senior Homes

What can I say about this place. All Weston care about is the might dollar. He terminates staff on a whim. The food is horrible. The Administrator is rude and does not care about the resident. Do yourself a favor do not move your loved on in this place.

I would never take a loved one here ever again. Only cares about the money. I wanted to bring my father home and pay for around the clock care so he could have his dying wish to die in his home and they wouldn't even call me back. They have no empathy just worries about the money. My father lived there for three weeks and died in nursing home 2 months later and they never asked how he was doing, just sent bills to make sure the room was paid for. Won't give back the security deposit. This is the worst place ever. They only care about the money because once you sign the lease you never hear from them again until it pertains to money. Shame on this place.

This facility was once a great place. The new management now has destroyed this place. My mother in law was sitting in urine for over an hour recently while the staff on were outside. When you bring up you're concerns it will be brushed under the carpet. The new staff there are very unprofessional and not properly trained. I am taking my mother in law out of this place. Its ashamed. Everyone be prepared. This place should be shut down.

Hillcrest does not provide the care they promise. The roof leaks, the ski lights leaks. The rooms are dark, dirty and out of date. The administration is unprofessional. Constant turn over of staff. I took my parents out of the building without a notice due to the issues.

My Mom used to live in the community. She now lives in another better run community. When the original owner ran the place the residents and staff were happy. When Weston purchased the place it went down hill fast. The administrator resigned. They hired her replacement. She was very caring and tried her best. I am not sure what happened to her. The administrator that runs the place now is only out for herself. All the long-term staff was terminated. She is rude to the residents and the staff. When I made complaint to her concerning my Mothers leaking ceiling. I was told if I did not like the place take her elsewhere. I did and she is happy. Anyone reading this please for your loved ones sake. Do not have them move in this place. Check the DPW website all Weston's building were on provisional licenses at least once. What does that tell you.

The home was awesome when it was family run. Now that a cooperation took over 2 years ago. It has gone down hill. Long-term staff are gone. The administrator does not care about the residents. Only the mighty dollar. The morale of the staff and the residents in very low. The current administrator is corporate driven. And the residents are unhappy.