For pricing & availability
Red Bench Management is a partner with A Place for Mom. Learn about Red Bench Management, and browse Red Bench Management reviews to find top-rated providers in your area.
7.9
Review Score
8825 Eager Rd, Richmond Heights, MO 63144
We were impressed with everything. My mother in law felt the menu options were limited, but I think at the time, occupancy was low, so that may have affected it. I can't really say about activities, because...
Perfectly nestled between Ladue, Frontenac and Clayton, MO, in Richmond Heights, Promenade Senior Living will offer an active and engaged lifestyle with just the right supportive care available when needed. Just a stone's throw from all of the exciting cultural, shopping & dining attractions St....
6543 Chippewa St, Saint Louis, MO 63109
In reference to the staff, they are great loving and caring. However staff turnover is a lot The food is based on each individual taste I will tell you it's getting better because my mother is gaining...
St. Louis Hills Assisted Living and Memory Care is a newly owned and operated senior living community conveniently located in the heart of St. Louis Hills. Our focus on customer excellence and honoring our elders through a commitment to serve with integrity, compassion, and purpose is...
Review Score
64 reviewsOut of 10
5 star
35%
4 star
41%
3 star
13%
2 star
5%
1 star
8%
A Place for Mom has scored Red Bench Management with 7.9 out of 10 using our proprietary review score based on 27 reviews in the last 2 years. Over all time, Red Bench Management has 64 reviews with an average "overall experience" of 3.8 out of 5.
My husband was here for respite care between Christmas and New Years. We discussed all his care needs during interview. 1. Three falls in four days, last one resulted in hospital stay for a week. 2. Sent to hospital in a depends,shirt and socks. Ummmm yes New Years weather. After 3rd fall with bruise on head and scrapes on back. 3. Was not notified after first fall He called. I finally reached someone that afternoon. 4. Call buttons in bedroom and bathroom did not work. VERIFIED by aide. Was told to only use pendant, should have been moved to another room. 5. Was not given meds New Years day. 6. Was told there was no sign of him calling on the call pad. Well someone diffently should have checked on him based on my emails of directions and first fall. Was given full refund. Glucose monitor not returned. Beautiful place.Need new management and accountability. Rest turned into nightmare. Unacceptable especially for the cost.
5
4
3
1
No data collected
3
1
Promenade Senior Living in Richmond Heights, MO
4.1
(28 reviews)
The administration here are not capable. They don't address issues of residents. The food is inedible. They can't find anyone who can cook and run the kitchen. When confronted, they say the issue has been addressed. New chefs are here for a day then gone. I don't think they've eaten the food and if they have and they like it, so much for taste buds. They don't communicate among each other or with the staff. Basically, the right hand doesn't know what the left is doing. The staff is overworked, under payed and under staffed. Housekeeping is atrocious. Sometimes it's an hour or longer to receive care. Equipment doesn't always work and there's no suitable back up. If someone would ask me about this place, I'd tell them to run.
2
3
1
1
2
3
1
Promenade Senior Living in Richmond Heights, MO
4.1
(28 reviews)
For our family the overall experience was a 1 - they were not able to adequately care for our loved one and they said the food was awful. We do not recommend St. Louis Hills
Not what they sold us. Disappointing. It's a for profit business but they are ruthless.
1
1
1
1
1
There are 2 total Red Bench Management Facilities.
Ask an A Place for Mom local advisor at no cost.
Please enter a valid email address.