PruittHealth

The Brighton Gardens community weren't prepared when we moved in. Room was dirty and no one was prepared even though I called the previous day and spoke with the executive director about it the afternoon of the previous day.

We liked facility and [name removed] She was so helpful and caring. Continued checking on mom and us before we got her there. Mother gets good care. Love her room as it is like hers in the home she lived in. I'm comfortable not having to check on her every day. Would she rather be at her home? Yes but she also knows it's not possible and has been adjusting.

The 3 on cleanliness is based on having to clean Grandpa's toilet area a few times. It's a nice place, and they care about their patients. They are recovering from Covid effects like everybody else. They are having a hard time hiring and maintaining employees like a lot of employers. Overall it still better than the other two facilities we visited.

The activities director is very energetic and fun to be with. The staff is very friendly and greets us with a smile when we arrive. The facilities are always tidy and they provide a home-like atmosphere.

The Oaks-Scenic View Assisted Living is a wonderful place for your loved one. It is a very nice facility that is clean and has been well kept. The entrance, sitting area, dining room, and activity room are great areas for residents to gather. Snacks and soft drinks are available all the time. My mother has been there several weeks. The staff is very accommodating. I asked for an extra bar in the bathroom and it was installed within an hour! Everyone is so caring. They are always available to answer any questions I have and to keep me informed. They make sure residents attend any activities that may interest them. Thank you to [name removed] (the administrator) for helping to make my mother's transition so easy for me. He is so kind and caring. Thank you to all the staff at the Oaks!

They have a great staff at Madison Heights. They are very helpful to you and your loved ones.

Based on our experience we would recommend this community to other but families need to make sure they read the contract and make sure the communication from the staff is transparent in regards to the finances. Also the house keeping could be improved, but overall our loved one is happy there.

I thought the staff at Dogwood Forest of Dunwoody were very nice and friendly. Their pricing was in the same ballpark as other places that we looked into. It was just a little fancier than we needed for our loved one right now. Proximity to where we live played a part as well.

The atmosphere of this facility is actually quite nice. The chemistry between the staff and my loved one is a really good fit. She's a very outgoing person in general and is still able to continue being that way here. Meals and dining were a major factor in our facility decision, and the food is excellent here. Great quality and variety. Communication with the family is pretty good. It's not always timely and can be challenging at times, but overall it's pretty good and their heart is in the right place. The maintenance staff is pretty good, nursing staff is good, administrative staff is really good. The activities director is phenomenal. She does a good job with activities and outings. I will say, medication management is very pricey if you use their pharmacy service. But you do have the option to use your own, so we like that. The total monthly cost at the end of each month can be tricky here. They go by daily rate, so monthly totals/cost can change and vary each month. But the value is pretty good. The one piece of advice that I would give to anyone about this whole process is that you have to establish a relationship with the staff at your loved one's facility, I think that's the biggest key to success. Overall, this facility is a good fit for my loved one and I'm happy that she's where she is. I would absolutely recommend them to family and friends.

We really like The Oaks because it is a quite, quaint and clean community. It is very nice and does not feel like your walking into an institutional community. Our loved one does not always participate in the activities but they always have plenty of things going on. The reason we gave them overall 4 stars is because our loved one has to be on a special diet and right now they just aren't quite able to accommodate it.

We could wish he is being attended to slightly better, but on the other hand he says that he doesn't need the assistance. They certainly do provide great options on the food.

They made things and this whole process easier. They seem to be caring and they're helpful when it comes to doing things like helping my mom out with her room. My mom always tell me about their morning exercise class once or twice a week. Every time I visit they're playing board games. They have movie nights, and I think they have a happy hour with drinks and hors d'oeuvres once a week. They also take trips to stores like Target, so residents can pick up items if they need anything. They have events for every holiday. On Fourth of July they had a BBQ and on Mothers Day they had a brunch with mimosas. They even had an Elvis night; they're always doing something and there always constant activities, if you want to participate. You can always find something there that you can join in on. My mom is one of the hardest people I've ever met who never wants to try anything new or do anything different, and yet she ended up there - and she's still there! A Place for Mom: if it wasn't for you guys, I would still be looking for a place. [name removed] interviewed us and asked what we were looking for and what we needed. We had to switch cities, so he had to find places in Atlanta after he had already found places in Pennsylvania. He never complained, he was always nice and helpful in everything. I thought he worked pretty well with me.

Lovely place but the group of residents was much older. Generally people were less active as a group. Overall, wasn't the right environment for my family member.

I was very impressed with Brighton Gardens of Buckhead. They were in our top two when it came down to making a decision.

Overall it has been a good experience but at times they are short staffed. We know this is an issue with everybody but because of the shortage of workers sometimes the communication and response time can be a little lacking. However we do understand, they are super nice and are trying their absolute best. We think the dining service is just fine and our loved one seems to be enjoying the meals.

Their communication is a little off - not very frequent, and there have been some misunderstandings. But the care is fine overall. And the facility is in good shape / well maintained.

I would encourage others to look around and see what is best for them. For us, Brighton Gardens is very close to where I live. The staff and the people who provide the care are very nice. The facility is very good. They keep it clean, wash my loved one's clothes, things like that. The only thing I think they're lacking is a doctor that could come in maybe once a week to do a thorough check on the patients. And I don't see as many activities on the memory care side as I would like to.

Our family was able to do an in person tour and we really liked the place. The tour was great, it was a nice situation and in a very nice neighborhood. However, the location was just not convenient for our family and at the time they only had available a 2-bedroom shared room and we just did not think that was going to be the right fit for our loved one.

The community is top-notch and I would recommend this community to others

The staff is extremely friendly and they truly care. They call my mother mom! I would definitely recommend this community to others before covid we always got an invite for holiday dinners also.