Proveer Senior Living

It's only been two weeks and it has been the most fantastic experience! I am confident that moving Dad to Atria was the right move. Since moving in, the community has had an extravagant mardi gras bash with food, bar, and other traditions that go with Mobile's celebration. The food is good, although my dad has complained a couple of times. He's been able to participate in some activities and encouraged to interact with other residents as well as potential residents which I thought was awesome. The staff is nice and caring and have really made this a very easy transition.

I am very pleased with the service and support that my Mom receives at Atria. The staff is extremely friendly and appears to really enjoy caring for the residents. Most importantly, my Mom seems to be happy there. They really spoil her. It is quite expensive to live there....one of the most expensive in my search and prices went up less than one year after I moved her in. So be prepared. I also like that the caregivers incorporate music into the activities. I also love the garden out back which is intimate and beautiful. Unlike some places, I have never smelled any unpleasant odors. When there is an accident, it is promptly cleaned up. I did not giver 5 stars just because there is always room for improvement. For instance, the food is nutritious and meets the requirements but could be better and of a higher quality. Also, my Mom's clothes sometimes gets mixed up with the other residents and vice a versa. However, overall, I am very pleased.

Atria has a homelike atmosphere with people who have worked there for years and who really take the time to meet and know the residents. The managers, nurses, and all other staff are friendly and helpful. The activities and parties that go on are always top notch and exciting. This is the best place in Mobile and Baldwin county if and when the time comes for a loved one.

My mom has been here for over 3 years. The staff is caring, friendly and go overboard to help! There are lots of activities should an individual want them. Her apartment is kept clean and a nurse is always available. The food services department tries to meet everyone's Special diets while creating a variety of meals. We could not have chosen a better assisted living facility for her!!

[name removed] is an angel! It is a very nice facility. Rooms are a good size and it is clean.

Very safe and quiet.

I would recommend them. I think they are understaffed right now that is causing some issues but I also think they are doing their best.

I would say that they could do better in the nutrition department where diabetic patients are left with few options for an appropriate diet. I picked this community because of the availability and convenient location.

We toured with Proveer at Heritage Woods and we thought the rooms small and I didn't like most of the residents doors open as walking down the hall among a few other but just not a fit for us! But it definitely might be a good place for others.

Everyone is nice and my mom seems happy. She is much better and the staff have her out of her wheel chair and walking. The only issue I have had is getting her prescription medicine myself and bringing it to her. The nurse there wouldn't accept it and the pharmacy they use is expensive because for some reason her insurance isn't covering it. It's frustrating but that's about the only thing. Overall I would recommend Vitality Living Regency to others.

The facility is lovely, the staff is kind. Improvements are needed in follow-through on promises to take care of issues and in attention to detail in the business office. Keep good notes of conversations and go over invoices carefully.

I toured this facility and it was good. It was clean and the staff was nice. We ended up choosing another facility because they had an opening sooner, but this one was very nice.

The main thing that sticks out to me about Vitality Living Regency has been the staff, they are always very friendly and helpful.

They could have more of a variety with their activities, but we would still recommend this community to others. =

When we started the facility was Elmcroft still but it changed to SummerHouse. They came out and talked to my loved one and it seemed like it would be a good fit. I thought it would get her out of her room and make her socialize with others, but she has not done that yet. I think it would be great if the staff could try to encourage her to get out a little bit more. I would recommend them to other families looking and I already have to some friends of ours.

We chose Elmcroft because it is all inclusive and they assessed my mom and have been very accommodating and took care of a lot of things that I have not had to worry about. The room sizes are amazing, she has a 1 bedroom and she has a single bed, recliner, drawers, and a tv and she still has plenty of room for other things. The food here is really good and they are chef prepared meals. The staff are very friendly and outgoing and they go out of their way for their residents. They even have special days where they take the residents out to eat or do something special with them that they want to do. I would recommend to others looking.

The communication between the staff and the family is good and they keep us well informed and updated. I would recommend this community to others

We chose Elmcroft because it was convenient and I knew someone who had been here years ago and they had a good experience, the value for the money was good as well. They have been pretty good with communication since I am not able to go inside the facility. It is hard since I have not been able to go inside but I would probably recommend.

Very nice facility with spacious apartments and friendly staff. The sense of community is very evident. [Name removed] who provided the tour was a wealth of information with a warm bubbly personality that made you feel she really cared.

Was sent an email about this facility having an open house and decided to visit. No one was there to greet us except a resident who opened the door and gave out the code. Once greeted by staff they seemed unaware that an open house was scheduled. While we were given a tour and all of our questions answered this situation was a little off putting. The facility itself is very nice, clean and modern. The units had sufficient space but not as much as we'd seen at other facilities. This particular facility is strictly assisted living and memory care whereas others accomodated both assisted and independent living.