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As a health-conscious, wellness-focused senior living company, ProMedica Senior Care offers senior living communities, including Best of Senior Living Award winners, as well as home health care, hospice care, and palliative care services. ProMedica Senior Care | Heartland and ManorCare communities offer skilled nursing and rehabilitation services, while Arden Courts® | ProMedica Senior Care Memory Care Communities provide care within a safe atmosphere. Assisted and independent living housing by ProMedica Senior Care includes various amenities and services to support the wellness of seniors. ProMedica Senior Care has 2,743 reviews and an average review rating of 4.4 out of 5. As “champions of caring,” ProMedica Senior Care staff offer what seniors need to receive compassionate care.

9.2

Review Score

2,743 reviews
69 communities
17 senior living award communities
Starting from $X,XXX/mo
1 community video

ProMedica Senior Care community listings

Showing 69 communities
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Starting at$X,XXX+ monthly
30
30 Photos available
10
Review Score
30 reviews

I am always amazed that the staff is so very kind, professional and competent. The nurses and staff are taking very good care of all the residents. The meals are good There are good activities and a good...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
17
17 Photos available
9.9
Review Score
49 reviews

Arden Courts has been so wonderful in so many ways, from the very beginning to now. The experience has been very smooth. All of our mothers need are being met. Her quality of life has improved greatly. Our...

Best of Senior Living All Star
Provides: Memory Care

Arden Courts A ProMedica Memory Care Community in Kensington's primary focus is to provide care for people with Alzheimer’s disease or other forms of memory impairment. To visualize Arden Courts A ProMedica Memory Care Community in Kensington, picture four single level houses all connected by...

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Starting at$X,XXX+ monthly
15
15 Photos available
9.9
Review Score
47 reviews

My loved one has thrilled at Arden courts. They really understand dementia and go to great care to have residents have the freedom to wander and not get lost or have to wear ankle bracelets that make...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Northbrook

3240 Milwaukee Ave, Northbrook, IL 60062

Starting at$X,XXX+ monthly
16
16 Photos available
9.9
Review Score
51 reviews

Extremely caring staff. Family member has shown improvement in very short period of time! The staff is very friendly & accessible They are flexible and accommodating I have n no reservations about...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Susquehanna

2625 Ailanthus Lane, Harrisburg, PA 17110

Starting at$X,XXX+ monthly
19
19 Photos available
9.8
Review Score
63 reviews

Arden Courts was recommended to my family by a professional assisted living placement service as the premier Memory Care Facility in the Harrisburg area. After our initial visit with Arden ([name removed]),...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Lely Palms

6125 Rattlesnake Hammock Road, Naples, FL 34113

Starting at$X,XXX+ monthly
22
22 Photos available
9.8
Review Score
57 reviews

Mom has been in Arden Court for 3 years this coming February 2026. The care she has received from the staff and management has made this difficult transition easier. This is her new safe & caring home.

Provides: Memory Care

For over 25 years, Arden Courts ProMedica Memory Care has catered to the special needs of individuals living with memory loss. Staffed by specially trained caregivers, Arden Courts is solely dedicated to caring for individuals diagnosed with Alzheimer's disease and related dementias. Each...

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Starting at$X,XXX+ monthly
19
19 Photos available
9.8
Review Score
90 reviews

We chose Arden Courts in San Antonio because of the closeness of the facility to my house, the locked in rate, and the friendliness of all of the staff. They are very thoughtful and always looking out for...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
14
14 Photos available
9.8
Review Score
31 reviews

I can't praise and thank them enough for all they did for us. Their pricing was clear and nothing else was added every time we turned around. The director met with me on short notice. Calmed my fears even...

Provides: Assisted Living, Memory Care

ProMedica Charlotte Stephenson Manor is a licensed Assisted Living Community that combines the resources of secure housing, personalized services and a continuum of healthcare designed to meet the needs of those who require help with daily living. Older adults who want to preserve the highest...

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Starting at$X,XXX+ monthly
18
18 Photos available
9.7
Review Score
32 reviews

My sister, who has had early onset Alzheimer’s for a while, moved to Arden Courts in Farmington in June last year. We have been very pleased with their care and concern for my sister, the staff are mostly...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Elk Grove

1940 Nerge Rd, Elk Grove Village, IL 60007

Starting at$X,XXX+ monthly
23
23 Photos available
9.7
Review Score
70 reviews

We were attracted to them because of the cost. We appreciated all the staff who worked there. We ultimately took our mom home, as it was not a good fit for her.

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

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Arden Courts A ProMedica Memory Care Community in Glen Ellyn

2 South 706 Park Blvd., Glen Ellyn, IL 60137

Starting at$X,XXX+ monthly
11
11 Photos available
9.7
Review Score
124 reviews

My dad needed a memory care facility and I was recommended by my neighbor who had her mom there for a while. I toured and it was much better than I expected. It was smaller than the other places I saw but I...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Fair Oaks

12469 Lee Jackson Memorial Highway, Fairfax, VA 22033

Starting at$X,XXX+ monthly
20
20 Photos available
9.7
Review Score
40 reviews

My mom moved into Arden Courts 5 months ago. It was a difficult and heart wrenching decision to leave her in the care of strangers. Best decision ever! I can not express how lovely the staff is- from the top...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Lely Palms A ProMedica Senior Living Community

1000 Lely Palms Drive, Naples, FL 34113

Starting at$X,XXX+ monthly
22
22 Photos available
9.6
Review Score
65 reviews

Lely Palms is an older not as fancy place as some but my mom loves it. They staff are always helpful and willing to help in any way. The food is good. They have constant activities and if you want to stay...

Provides: Assisted Living, Independent Living

Looking for a community that offers something for everyone? Look no further then Lely Palms, a ProMedica Senior Living Community. Here you will find affordable, rental choices nestled on 28 scenic acres. Whether you are hoping to simplify your lifestyle by choosing the Full Service Plan or...

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Arden Courts A ProMedica Memory Care Community in Palos Heights

7880 W College Dr, Palos Heights, IL 60463

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.6
Review Score
83 reviews

They never have the same aides. They use a temp service - how horrible when there's no familiarity for all of those in a memory care unit.

Provides: Memory Care

Arden Courts of Palos Heights is a Memory Care Assisted Living community dedicated to caring for individuals living with various forms of memory impairment and dementia. Located near the corner of Southwest Highway and College Drive, our community has been serving Palos Heights and the...

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Arden Courts A ProMedica Memory Care Community in Sterling Heights

11095 E Fourteen Mile Road, Sterling Heights, MI 48312

Starting at$X,XXX+ monthly
30
30 Photos available
9.5
Review Score
71 reviews

My loved one was recovering from surgery when I moved her to Arden Court. Since the beginning of her stay, she has been taken very good care of. I appreciate the kind and caring of the care givers. Thank you

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
20
20 Photos available
9.5
Review Score
65 reviews

The entire culture of Arden court of Geneva is warm and welcoming from [name removed] and [name removed] at the desk ,[name removed] the director, [name removed] , patient admission, [name removed] nursing...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Bingham Farms

24005 W 13 Mile Rd, Bingham Farms, MI 48025

Starting at$X,XXX+ monthly
12
12 Photos available
9.4
Review Score
80 reviews

My experience with the organization just started recently but I have been very impressed so far. Easy admission process. Nice job getting C. settled in. She seems very happy. Care seems very attentive. A...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Wayne

800 Hamburg Turnpike, Wayne, NJ 07470

Starting at$X,XXX+ monthly
11
11 Photos available
10
Review Score
21 reviews

I went to 3 different assisted living facilities to find care for my mother. I found this one to be hands down the best. The caregivers The layout of the facility The cleanliness The amenities The ease of...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Potomac

10718 Potomac Tennis Lane, Potomac, MD 20854

Starting at$X,XXX+ monthly
19
19 Photos available
9.9
Review Score
37 reviews

The staff is very good. They all care about the residents and are very responsive. The communication is good too. The director and memory care advisor are wonderful people. Nursing and the life enrichment...

Provides: Memory Care

Arden Courts of Potomac is a purpose built memory care community, for people living with Alzheimer’s disease and relate dementias.Our community is secure with outdoor courtyards and walking paths. We provide 24/7 care, which includes medication management,assistance with ADL’s, special...

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Arden Courts A ProMedica Memory Care Community in Kenwood

4580 E Galbraith Rd, Cincinnati, OH 45236

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
34 reviews

What we like the most about Arden Courts is that the main thing is they are an Alzheimer, dementia facility. They know how to redirect their residents and they keep them busy with the variety of activities.

Provides: Memory Care

For over 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Our community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
17
17 Photos available
9.8
Review Score
45 reviews

The facility and staff are spectacular. They are extremely professional and care for each resident as if it were their family member. They are highly trained to handle dementia patients. Each resident gets a...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Jefferson Hills

380 Wray Large Road, Jefferson Hills, PA 15025

Starting at$X,XXX+ monthly
6
6 Photos available
9.8
Review Score
24 reviews

I was very impressed with Arden Courts Jefferson Hills. I met with [name removed], the Advisor of Arden Courts. She understood my situation & was very reassuring about taking care of my Mother. The facility...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Silver Spring

2505 Musgrove Road, Silver Spring, MD 20904

Starting at$X,XXX+ monthly
18
18 Photos available
9.7
Review Score
35 reviews

Arden Courts has been a comforting choice for our family, providing compassionate, memory-focused care in a safe, welcoming environment. The staff genuinely cares for each resident, creating a sense of...

Provides: Memory Care

Arden Courts of Silver Spring is a unique assisted living community that was built over 25 years ago and was designed exclusively for persons living with Alzheimer's disease and related dementia's. Our community is the second community to be built out of the 50+ Arden’s in the United States. We...

... Read more
Starting at$X,XXX+ monthly
15
15 Photos available
9.7
Review Score
34 reviews

The staff cares about the people they understand the mental health issues that change people and roll with it. I would recommend

Provides: Memory Care

Nestled in the heart of Farmington Valley, Arden Courts of Avon is a not-for-profit Assisted Living Community designed specifically and focused exclusively on providing memory care for person’s living with Alzheimer’s and related neuro cognitive disorders such as Lewy Body, Frontal Temporal and...

... Read more

The Commons A ProMedica Senior Living Community

10542 Fremont Pike, Perrysburg, OH 43551

Starting at$X,XXX+ monthly
13
13 Photos available
9.7
Review Score
28 reviews

I'm pretty much on my own I do everything and the staff will work with you no matter what the problem is. I'm in a bedroom bath real little kitchen for [price removed] a month no utilities the bigger one is...

Provides: Independent Living

The Commons a ProMedica Senior Living Community offers an all-inclusive rental package which provides services, amenities, and a social setting to encourage active lifestyles. Our community is designed for your active and healthy lifestyle offering an array of floor plans including studios, one...

... Read more
Viewing 1-25 out of 69 communities

Community videos

View the ProMedica Senior Care lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how ProMedica Senior Care welcomes its residents home.

Arden Courts A ProMedica Memory Care Community in Palos Heights

Take a virtual tour of Arden Courts of Palos Heights in Palos Heights, IL
Take a virtual tour of Arden Courts of Palos Heights, a maintenance-free pet friendly Memory Care community located in Palos Heights, IL. To schedule a live tour, contact a local senior living advisor.

1 min December 22, 2022

Reviews
for ProMedica Senior Care

9.2
Review Score
2,743 reviews

Review Score

2,743 reviews
9.2

Out of 10


5 star

70%

4 star

18%

3 star

7%

2 star

3%

1 star

5%

A Place for Mom has scored ProMedica Senior Care with 9.2 out of 10 using our proprietary review score based on 1,137 reviews in the last 2 years. Over all time, ProMedica Senior Care has 2,743 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
1,915
482
166
63
117
Date Submitted
387
752
1,137
Reviewer
131
2,013
455
82
Care Received
157
64
2,522
801-820 of 2743 reviews
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5.0
Mandy N - Family/Friend
Memory Care
September 23, 2023
I wish I could give Arden Courts Geneva 100 stars…

My dad has been there for 2 1/2 years now and absolutely loves it. The staff is absolutely amazing and from day one has made me feel super comfortable and has made my dad feel like a part of the family there. The outings are super fun for the residents and for the families to attend. The arts and crafts and super fun theme parties are always so neat. When my dad first arrived there he was in terrible condition but because Arden Courts Geneva has such amazing doctors and skilled nurses my dad has now gotten his life back. I am so grateful for everyone at Arden Courts of Geneva. The caregivers alone are so friendly and so sweet to my dad. They always look out for him especially when he gets ill. I can’t say enough of good things about this place. I highly recommend Arden Courts Geneva to any of your family members that need special care. They definitely give me a peace of mind knowing that my dad is in good hands.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Todd L. - Family/Friend
Memory Care
September 22, 2023
This facility and staff are “Top Notch”

[name removed] and his staff are top notch. They have taken such good care of my mother, (for nearly 3 years now) [name removed] and have kept us informed every time she’s had an issue. We regret having to move her from the facility because the staff is so good.to her.. We were forced to move her due to the length of the drive for my 83 year old dad. I highly recommend this facility to anyone that has a family member with memory care issues.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Memory Care
September 21, 2023
Verified Review
Recommended

My loved one is a resident at Arden Courts Glen Ellyn and things have been great for him so far. It is not an institutionalized atmosphere, but as homey as possible. There are daytime activities seven days a week and they are quite varied. There is a nice, safely contained patio area to walk or enjoy just being outside. While a difficult time for the resident and their family, Arden Courts Glen Ellyn makes every attempt to ease the way. I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Karen - Family/Friend
Memory Care
September 21, 2023
Verified Review
Our Experience

My loved one is currently a resident at Arden Courts in Monroeville. The move in process is quite good. [Name removed], has a process she discusses with family to make the emotional needs met for the family of new residents. She also runs a support group for family members. The staff at this facility are very supportive of the residents. They are skillful, personable and oh so compassionate. My loved one enjoys their care and attention. The personalities of individual staff are vibrant, joyful and up lifting. Very positive for the residents who have great difficulties. My loved one enjoys 3 hot meals a day. The meals are well balanced and attractively presented. The residents are encouraged to use common areas, enjoy the outdoors with lovely patios and porches, and the raised garden beds of vegetables and strawberries. Housekeeping is most responsive and helpful with individual needs and work around residents' special needs to do the work. There are entertainments of special guests talented such as musicians, athletes, collectors who are good communicators who have specialized areas of interest that show their beloved collections to the groups. All these include special snacks and treats afterwards.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Heather M - Family/Friend
Memory Care
September 21, 2023
This place is great!

I love the freedom that all of the residents have here! They all have their own rooms, and are free to walk around the building and courtyard or join in the activities whenever they want. You can tell that the staff truly care about the residents that they care for. I've always had positive interactions with them as well! If you're looking for a place to put your loved ones that will love them as much as you do this would be my recommendation!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
September 20, 2023
Verified Review
Recommended

My loved one was previously a resident at Charlotte Stephenson and the experience was great. We were very happy and pleased with the facility and the staff, overall. All of the staff including maintenance, house keeping, and administration seemed very kind and caring. They took care of requests and issues very promptly and were very helpful. My loved one didn't participate in the activities, but everything else was great. I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Xina - Family/Friend
Memory Care
September 15, 2023
Verified Review
Review for Arden Courts A ProMedica Memory Care Community in Bingham Farms

We picked this community because it only focuses on people with memory care issues. I saw there was not an assisted living associated with the facility and I love the fact it only allows people with memory care issues.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

5


5.0
Carol L Benner - Family/Friend
Memory Care
September 13, 2023
A very welcome and caring facility

It was a hard decision to move my husband to memory care. But the administration and staff at Arden Courts Old Orchard are loving, competent, and excellent care givers. I am finally feeling at peace, knowing my husband is in good hands.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Caleb A Rogovin - Family/Friend
Memory Care
September 9, 2023
Outstanding Care and Compassion!

My mother developed Acute Onset Dementia. My sister and I were no longer able to care for her at home. Arden Courts was recommended to us and after a visit to the property and meeting ****** and many other staff members we knew this was a great place and our mother would do well here. After a few bumps, she is quite difficult and demanding, we visited and she looked great. Everyone knew our mom's name and were very kind, compassionate and efficient. We definitely recommend Arden Courts in KOP and are very happy we found this Community to care for our wonderful mother.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
September 8, 2023
Verified Review
the right decision

The only item I would like to see improve is that her eye glasses seem to always be dirty when I and other family members visit and so we clean them. All other areas are very well done. [name removed] is her best self the last few weeks she even has a significant other "[name removed] " who just turned 99 years old and is also doing really well. [name removed] no longer asks about her home or pets or anything from her previous life. She is happy and has forgotten former things. Linden Village is great!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Isaac R - Toured community
Memory Care
September 7, 2023
Beauty in Brookfield, WI

I toured the Auberge at Brookfield. Such a beautiful community. I didn't eat the food, but boy did it smell good. The community was very spacious. The outdoor area is HUGE, and they have a putting green!!! The staff are very friendly and greeted us as we walked around. Rooms were lovely and overlooked the trees (I was told that deer have been deen). Overall, I was very impressed.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Isaac S - Toured community
Memory Care
September 5, 2023
Beautiful Community

Visited the Auberge in Naperville. Such a nice community. The courtyard is gorgeous and they have a putting green!! The community was clean and the staff greeted us as we walked around. I wish my mom was still around. She would have loved it.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jerry - Family/Friend
Memory Care
August 29, 2023
Wonderful, caring staff for our [name removed].

Our dear friend resides at Arden Courts in Sterling Heights. It's not so much the level of care he gets from the staff, which is outstanding; it's the caring attitude so obviously on display as they care for our dear friend.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Liz B. - Family/Friend
Memory Care
August 28, 2023
Great Experience at Arden Courts

My mom has been at Arden Courts- Jefferson Hills for about a month and my family and I are so pleased with her experience there so far. The staff in this community are knowledgeable and kind and we have so appreciated the way that they have treated my mother during her transition. They are very easy to communicate with. The facility itself is warm, colorful, and welcoming and the community programming is interesting and appropriate for adults with dementia. This community has the most beautiful grounds an outdoor space of any other community that we toured. We toured nine other communities when trying to find a placement for my mom (she has moderate Alzheimer’s) and this one was far and away the best in the Pittsburgh area.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jaclyn - Family/Friend
Memory Care
August 25, 2023
Verified Review
he best place for my Mom.

I felt a connection with the Memory Care Adviser [name removed]. She made me feel at ease and everyone there have been very helpful throughout this journey.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
LC - Family/Friend
Assisted Living
August 10, 2023
Verified Review
Review for The Auberge at Lake Zurich

It is solely A Memory Care Community with small quantities of residence per each cottage. I felt like the one-on-one care would be more attainable with a smaller number of residents per building. We do also received good reviews from actual loved ones of residence while taking the tour.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

4

Value for Cost

4


5.0
Diane M - Family/Friend
Memory Care
August 7, 2023
Survey of Arden Courts

When I was looking for a place for my Aunt I contacted A Place for Mom. They suggested several places but when we saw this one we knew she would love it. The Staff is very nice and professional, yet personable as well. They listened to what we were looking for and accommodated us. My Aunt has been here about two months now and I have to say they are comforting and compassionate with the patients. They keep me informed of any changes in her health condition and they make sure she is comfortable and happy. It always looks clean and smelling good. The food is outstanding and she is always bathed and clean. I would recommend this place to anyone.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Alice Cahn - Family/Friend
Memory Care
August 5, 2023
Professional and caring

Thanks to #aPlaceforMom and #[name removed] for helping us find ,and decide to move our mom "home," to Arden Courts West Orange. We visited several memory care facilities in the area and chose Arden Courts because of the combination of professional well-trained staff, welcoming facility and caring atmosphere. We have not been disappointed. While our mom is still settling in, the staff recognizes her strengths and challenges and goes the extra mile to accommodate her and help her feel at home. We also appreciated how well the move-in process was organized. Once we made the decision, , [name removed] and her colleagues were always there for us to answer questions, provide information and help make the transition as seamless as possible. Their prompt followup to every question, availability and obvious pride in their work and the facility shown through, making a potentially challenging situation as pleasant and easy as possible.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
A Grateful Daughter - Family/Friend
Memory Care
August 4, 2023
Words cannot express how grateful I am!

My mother spent several weeks in hospital. Her decline was dramatic and heart-wrenching...she refused food, clung to a stuffed dog and was non-verbal. Then one day the hospital said she was to be discharged the next day to a facility we did NOT approve of. The staff at Arden Courts came to rescue. The admissions director ([name removed]), though out of state for business, walked me through everything via multiple texts and convinced the hospital to give us one more day. The staff coordinated efforts to evaluate my mother and assist with the preparations and paperwork. Within 36 hours my Mom was nestled in her new bed. The next morning my Dad and I arrived to find her in the shared TV room...she called out to us...LAUGHED...and she had walked there!!!!! Since her arrival at Arden Courts her turn around is remarkable (the stuffed dog is history). I cannot say enough for ALL of the staff that continue to keep my Mom engaged and full of the life and humor we were seeing drain from her.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Julie F - Family/Friend
Memory Care
August 2, 2023
Verified Review
Caring & Dedicated Staff

The main reason we chose Arden Courts in Livonia was because they were willing to do respite care. When looking, we did not find any other facilities that were willing to do just respite. The staff are very responsive to the residents. They are great at keeping them involved, at distracting and redirecting them.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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