ProMedica Senior Care

My sister lived at Arden Court in Palos Heights for about 1 1/2 years. I visited often during her stay. I really admired the staff. They did their best to assure my sister was as happy as possible, safe, clean & comfortable. Everyone was friendly, the office staff, the nursing staff, housekeeping and the food service personnel. I was happy with the care she received and I thought the facility was beautiful.

Wonderful.

My sister received good care. Her needs were taken care of. The rooms were clean and the food appropriate. The outside grounds gave a nice change of pace to residents. My sister particularly enjoyed bing outside.

My sister lived at Arden Court for 15 months. During that time, she had excellent care. The caregivers were always pleasant and knew how to handle little difficulties smoothly. The dining situation was good and so was the food. I love that residents can enjoy the safe outdoor space! There were plenty of activities and even when she was not capable of them, they set her up with a magazine to look at or tv. The special programs were frequent and the residents were involved and enjoyed them.

[name removed] has been made to feel a sense of the community and seems quite content with his room surroundings and staff. He particularly enjoys the music sessions, of which there are many. I particularly appreciate being called when [name removed] has a rash or any other concerns. Sounds down with COVID. Communication is excellent.

I have cared for my older sister for 11 years and was determined to NOT put her in a home. Then someone referred me to Arden Courts Kensington and the minute I met the staff I knew this was the perfect place. Everyone is so loving and kind. My sister has a place where she is engaged and happy. This is NOT your average assisted living home!! and the food is a solid 10!! This is her home away from home .Highly Recommend!

Very clean and feel nurses and staff care about the patient and their families.

When it came time to get assistance with my parents we were so worried about finding the right place, where our parents could be together. Arden courts has turned out to be the perfect place. They were happy and so well cared for. When my father became ill, the staff did an incredible job assisting my mom and our entire family with his final days. I can't think of any more that we could have asked for to make this easier.

The facility has a comfortable feel about it. It's clean and open including sensory area that residents can explore. I love walking along the park like trail with my friend. He can access that area safety anytime. Staff is friendly and caring. Nursing has called me unprompted just to let me know my friend was doing better after being ill. Moving him here was a tough decision, but I feel this place is even better than home.

Well maintained facility, staff is always well organized patient courteous and good vibes.

Everyone is friendly and offering help all the time. We are so happy with the community. Top notch!

Arden Court is so much better than the last community my family was in. I would rate them at %150, wonderful staff. My family members are very happy.

Loving, caring, in a totally personalized organized happy environment.

My siblings and I are pleased with the care our mom receives. The environment is homey, which helps residents feel more at home. It's a plus to be able to go outside and walk in a secure environment. No elevators are needed, as everything is on ground level. The activities are well planned. Particular, consistent attention to hygiene and routine fosters a feeling of well-being. Long-term staff is also a plus for experienced caregiving.

We needed to find a place for my mother as she was no longer able to live by herself. From doing research and several tours, we decided on Arden Courts. It’s nerve wrecking to leave a loved one in someone else’s hands but our experience so far has been reassuring that we made the right decision. The staff are welcoming and the place feels secure. Several activities are offered daily and are opened for families to join. It’s been comforting to see my mother enjoying herself.

5 for all. The staff is is hands on. Especially impressed with the in-house medical staff. They do an excellent job with all medical needs.

The layout and design of the facility are fantastic for people with memory issues. I can tell that my mom is well taken care of physically and the caregivers are all very patient with all of the residence. I am at ease knowing that my mom is being well taken care of.

I would definitely recommend to others! We picked them because of the friendliness of the staff and caregivers.

They have a really nice facility. Large spaces for walking and gathering outside and inside. They are very well trained with memory care and dementia issues.

My friend has lived at Charlotte Stephenson for the last year and a half, since her husband passed away. Every time I visit her, she's busy socializing or doing an activity. It's much better than seeing her at home alone and sad. The staff are all very welcoming and helpful. Very nice place.