Priority Life Care

At the beginning ever was good. The staff is wonderful and very helpful. But at one point there was a plumbing problem in our room. The toilet would not flush. Every time I address the problem with the Director, she said they're working on it. They're having issues with plumbers. It took three weeks to get that toilet fixed. My brother-in-law was flushing it with a bucket. That's unacceptable. then one of their other facilities flooded and they brought in 25 more people with their own staff, and we ran into problems because there were more people than staff members and the original people that were in there were not getting the care they needed. They were being second to the new people that came in. Unfortunately, my sister-in-law passed away in the facility, which was no one's fault. But the night before her funeral, my brother-in-law's wallet was stolen. We filed a police report, but nothing came of it. So in all honesty, if they go back to the original staff and everything they had prior to all those extra people I'm sure they would be fine. We got our moneys worth, but I would definitely shop around.

It is a nice, friendly place for family. I would definitely recommend Celebration Villa of Reedsville to anybody looking for assisted living.

I have only good things to say about Celebration Villa and want to thank the Staff working there.

Numerous staffing problems / turnover because they are overworked. Building starting to show signs of aging (like residents) Management could do better on landscaping. Some residents are too frail for independent living. Entry requirements? Management doesn't keep simple lists like residents who have vehicles and license plates. Has to go around and ask who owns car X? Overall, a good place to stay when you have nowhere else to go.

The dining room was good, just needed extra flexible hours and options. Not always strict time sit down. Seems there is never any staff around at times to ask questions too. They have had some staffing changes recently. My mom does love her apartment and the place!! In her opinion it is a 10! Our family's experience at Venetian Gardens was overall very good! The staff, facility, meals and room were great! Clean and a happy place.

New management in last year. Upgrades will be made. Pleasant location. I looked at 2 or 3 floor plans and all seemed good. Mine is 1 bedroom with kitchenette (full size refrigerator) a 3 door pantry and 2 closets in bedroom so I feel very good about the space. It is 549 sq ft.

Areas of improvement - Communication from admin and nursing is pretty much non-existent. They rarely return phone calls. However, we would probably recommend this community to other families if you don't mind not being able to talk to someone right away when you call.

My loved one is currently a resident at Celebration Villa of Shippensburg. Things have gone downhill in the last six to eight months. The residents have even been able to see it. Right now, I would not recommend Celebration Villa of Shippensburg to others, not until things change and improvements are made.

The faculty and staff are very friendly and helpful in every way. Apartment size and amenities are good. My sister likes the food and amenities that are offered.

Staff very good at be available to listen to concerns but not always getting the staff who actually does the care / food service to follow through. Chose this facility for its location and seeing the residents actually out of their rooms moving around.

I would recommend it. Twice cook as residents about what they are interested in but seems like no changes have been made. Also, it seems like it takes awhile to get food. Ex: go to dining room at noon May be after 12:30 till get food. She said food is good, just not organized it seems. Also, not sure on this but always had cool aid or drink at table not offered plain water. Also, not sure if given juice options at breakfast , etc.

Mom is always saying that the food is so good. There are a few special staff members that are dear to her and give a little extra attention. Communication with family is very good. The only suggestion I could make is to strongly encourage her to participate in the activities. I would recommend this facility to others.

They recently underwent ownership change. The new ownership has been better than previous.

All of the workers are wonderful and very kind. Residents do not seem to be happy with the food, but I am sure they are doin the best that they can.

They seem to have a big turnover in the staff which is concerning. The food is just not good. It seems by the time my mom gets her food it's cold and the servings they get are very minimal.

It is better than any of the other places around this area. Activities are wonderful and it is close to my house. It has overall been a positive experience for our family.

Staff that connects and cares for the residents. Small enough to feel more like a family environment. Special activities sponsored often to include families with the residents to share together.

My sister is happy there as it was more suited to her age and preferences. She loves it but needs bus to accommodate scooter and better maintenance. I would say it's friendly place/ staff care about residents, pretty outdoor/ landscaping, good food.

Staff is good. Communication seems good and the move-in was easy. I would recommend the place to others. Prices are fair.

Cost for independent living stood out compared to other facilities we looked at.