Priority Life Care

Your services were very helpful in finding ... not just "a" place...but the right place to care for our mother.

For the price, this is a great value! The housekeeping and maintenence is great! There are lots of activities and things to do! Also, the food is good! From a chef's standpoint, we're happy with it! However, it would be nice if the meals were a little more flexible. The meal times are set, and if you miss it, you miss it. It might be nice if they had some small items out for grazing, such as cereal or fruit. They do have coffee out all day though. We are also very happy with the doctor that comes in. My loved one likes him very much and it's much easier than trying to make an appointment. They also have a hair salon on site! The living quarters are great. My loved one has a very nice little apartment with a patio that overlooks the woods. It's very comfortable and very nice. If you're fairly independent, this works really well - and for what you get, this is a deal!

Elmcroft seems like a really effective place with a friendly staff and well managed facility. Administrators are engaging and seem intimately involved with people and care givers. Care giving staff seems somewhat over stretched for people to serve.

My father in law really likes it, we've been trying to get him to move closer to us but he's signed into some contract until 2016 and he's got a really good rate. He's renting a house there and the house he has is a two bedroom, kitchen, living room and it has a garage. He still gets around pretty good but I don't think he participates too much but they do have a lot of activities like they have bands and groups come in and sing and they have bingo. A lot of these places have a lot of activities but it's up to them to really participate.

Very friendly and helpful staff. Residents seem to be happy. Everyone is trying to have Mom feel at home.

I'm not there so i dont really know how things are but the times that ive been there have been fine. My dads not happy with the services, and I know part of that is my dad, part of it is timeliness, part of it is he can be adifficult person. That can be how some of the caregivers respond to him, but also how he treats them. Hes also not a real participatory kind of guy but my mom enjoys the activities though. Intially, why we chose it, is the location, my parents liked the facility, what they saw, the arrangements of the rooms and everyone was friendly and they're happy for the most part.

My husband's brother stayed there for 4 months and then returned home. The staff was friendly and capable. He did not have a phone or a tv in his room. He did have a single room with own bathroom. This was several months ago.

The staff is very nice. My mom loves it there. Everyone has been very helpful as we have made the transition to assisted living.

We had a rough start adjusting & they seemed to get lost/forgotten by the busy staff. But I stayed an advocate for them to get them the needed attention that they were not always willing to ask for. Most of the staff is very friendly & they work hard. The activities director is amazing. She works to daily interesting activities and special trips/entertainment for them. The kitchen/dining room staff is super friendly & accommodating. Trying to provide a variety of choices even when it's not on the menu. I have not been impressed with the facility director, but she seems to always be "out of the building" and not available to meet with. I did visit many facilities in our area & this was the cleanest with the most attentive staff.

Friendly staff, friendly residents, activities to help them stay engaged.

4 stars! Except it is expensive. This is a nice facility with very good staff.

What stood out most is The price is very good. The facility is newer and clean. The only negative thing is that calling them and actually getting someone to answer if almost impossible.

There is no care at this facility so I did not answer. I think when most of the people check in here, they do not realize that there is no faculty or staff here after 7:30. Most expect that there is someone to talk to or ask a question. And I don't think the staff realizes that these people are old and each has a special problem of their own. But they need to read up on the geriatric group.

The facility is well lit and clean .. very 'home like'.. Staff, for the most part, are friendly there are some that are not too attentive though which is disappointing for what it costs to be there.. the food is ok.. but doesn't sound like much variety

What we like the most about the community is that the staff members know each resident's name including their requests when nonverbal. I've been very impressed. Their medical staff is great

Best thing is the other residents---they are friendly, bright, and engaged in life, unlike the last two residences I was in. Worst thing is lack of healthy food choices. Food is good but doesn't work if you have diabetes or a heart condition.

Good staff, caring, kind. Rooms are spacious. Salon on site by appointment, activities are great. From time to time some residents get a bit aggressive with others where injuries sometimes occur. They seem to be getting a handle on it since they have recently increased staffing. I think as long as they connected by visiting regularly and bring any issues found to the staff, mom or dad will be fine.

I really liked the cleanliness, friendliness, and the quality of care that my mom received while she was there. An improvement would be to provide beds with rails or some sort of cushions to help prevent clients from falling off the bed. That did happen to my mom while she was a resident.

I have challenges with their accounts and billing so it took them a few months to get resolved but other than that I had an overall positive experience.

My biggest concern is Brentwood has stopped pursuing certification for Medicaid & we'll probably need to mom in a year or so. I am especially pleased with the activities director, [name removed] He is top notch! Mom loves everything they do. The staff is friendly and tries to accommodate.