Principal Senior Living

Everyone at the Benton House of Sugar Hill has been so good with my mother. I can leave her for the day and know that she is happy and taken care of.

A Place for Mom was a very efficient referral service. The first place I was referred to was the place we settled mom. It was clean, professional, offerred appropriated personnel at appropriate pricing. It was a very wonderful process to go through. Even after Mom was placed, we received several calls from other locations to see if we were still in need. I would refer anyone looking for assisted living services to A Place for Mom.

This is a wonderful place. I couldn't have found a better home for my mom. The staff have gone above and beyond to make her comfortable . Mom has made great friends in a very short time

The staff at the Benton House of Newnan have been great. Anything you ask they do their best to help you. Love the Staff

I would put right up there. Going in there, it was all very nice and clean and the people were very friendly. The main reason my mother went to a different place is that one of our relatives was going to live accross the hall from where her room would be at the other place and she knew a couple of other people there too, although she might not really remember them. If it weren't for that we would have gone with Garden House. It was a close second.

Facility and staff are very attentive and good with my dad. Cleanliness and staff is what stuck out over other places.

Staff very friendly and attentive. Clean and sanitary. They Check in on my dad every 2 hours. Meals are decent. It's small and not much "common" area but my dad not interested in all the bells and whistles so works out fine. Cheaper than most. He says he likes it there. Kind of feels like family. Far cheaper than any others I toured but you get what you pay for. It's smaller and not as many amenities as the larger more expensive ones. But perfect for my dad who does not participate in anything so it depends what you're looking for.

Benton House has a very helpful and caring staff. Get to know/familiarize with each member. Benton House has a day program that my mom attended a few of times each week for a couple of months. This allowed Mom to make friends and become comfortable. Made the move to Benton much easier for her.

It has been overall mostly a positive experience. It is cleaner than most I believe. The staff has been great.. When it comes to the care services it gets a 4 because we are new to this type of facility. The meals are ok, and our loved ones does not take advantage of the activities. It's very expensive for us, I know it's in line with other facilities. From looking around at other places, one of the best things in my opinion is the size. It's smaller than most places we looked into. I would recommend it.

Staff were very helpful with a few exceptions. Meals were often late and cold. Yes, I would recommend Benton House to other families

The people are very friendly and the facility is clean. They have a great executive director which helps tremendously. I would definitely recommend Benton House of Staley Hills to anyone.

The facility is of a smaller size than many in the area which was attractive as it makes it easier for the resident to navigate and less chance of being confused. I think like most facilities they are understaffed but they make every effort to be responsive. I think anybody that needs to place a loved one in an assisted living facility needs to have a clear understanding of what that means and be willing to be actively involved in the care by either being able to have family members visit on a regular basis or to have an aide, as we do, visit several times a week.

The experience was pretty good. [name removed] had really good care most of the time while he was there. The staff became like family to us, and were always willing to help me when I would have a bad day while visiting, or helped me as he needed more care. They did have a few problems with the unit that he was in. I and numerous others resident family members were irritated that they had a beautiful outdoor courtyard, but no potted plants or weeding/upkeep was done until several of us brought it to their attention. I believe this was a landscaping issue, but instead of dealing with them, plants bought at Lowes were brought in, then. Not watered so they died. I know everyone has issues with staffing, but you can't have residents who have wheelchairs, walkers, or need other assistance, left alone for long periods of time. On numerous occasions I had to step in to help another resident because there was no one on staff to help. This was told to the director on numerous occasions by myself. When my husband was declining, hospice was brought in and a wheelchair for him. He fell 6 times in 9 days. I was called each time, as was hospice. I know that other residents who were fall risks were kept out in the common area most of the day so they could be watched. Almost all of my husband's falls were in his room , alone, and staff just happened to find him. Not okay!

We toured Benton House of Lenexa when searching for an Assisted Living facility for our loved one. This facility was nice. The staff was friendly and answered all of our questions. We were supposed to meet with the Executive Director, but they weren't there the day of our tour.

We love Benton House Woostock. My mother has made friends and is doing much better being there than at home. The one level makes it easy for her to move to the dining room and activities. Her room with the outdoor patio makes her feel comfortable getting outside. The staff overall has been exceptional.

You all took wonderful care of my beloved. It seems like yesterday I was visiting there at least once a day. It is family type of environment and friendly staff. I do however think the rates are high. It is very difficult to come up with the money to pay for the care.

Clean. Caring staff. Good overall management. Not many activities and not well organized (Schedule not often followed. Not a big deal to us because Dad seldom participates anyway). Good overall management but not great care management (Care manager not well organized, takes on too much herself, reacts inappropriately when overwhelmed). Feel like communication could be better. Dining: good menus, generally pretty well prepared food, since care staff doubles as wait staff clients taken to meals long time before food is actually served.

It was fine. Nice but I had already fallen in love with Monarch House. I really love the way Monarch house includes those with dementia if no behavior issues, in with everyone and do not have a separate section for them. I had a very bad experience with my Dad in another state in a very nice but separate dementia wing. I believe like with inclusion for special needs children, adults need to be around more stimulating conversation, music, and joyful activities, even if they can only sit and listen. Sitting with a group of others just like you who do not talk and are just staring at a TV or a doll or whatever on a table in front of them does not help those with dementia. My Dad just got worse and stopped eating. Monarch House is very inclusive and does not separate those who have worsening dementia. There is no separate wing for them yet they care for them in all their needs, talking to them, keeping them together with everyone else. I love that approach as my husband has dementia and that is the kind of care I desire for him when I cannot be there with him.

I toured Benton House of Clermont and it was super nice. Everything is on the ground floor. The communication from this facility was amazing and they were very helpful.

I toured this facility and it was nice. It's a larger community. Very clean. Everyone was friendly. The food choices were fantastic, they have a Chef on staff. It seemed like a better fit for Assisted Living than Memory Care to me, personally. But seemed like a very nice place!