Premier Senior Living Delaware, LLC

My parents have been living at Ivy Hall a couple of months now. It took a while to adjust for my parents as well as for the family. My parents are loving their new home and the staff is fabulous. It's like being apart of a new big family. I can not say enough good things. When I've had an issue of any sort, one conversation or email is all it took to be quickly resolved. The only slightly negative thing I would say is the chef needs to step up and make the food as great as the rest of the facility. The nursing staff, the helpers and the office staff are absolutely wonderful and very caring. The activity directors are wonderful and you can tell they love their job and really care for the residents. If you want a place that will truly care for your loved ones and has the staff to back it up Ivy Hall may also be the place for you.

The staff are attentive and friendly. The community is clean and well taken care of. They offer a calendar of daily activities. My loved one has made friends.

Things are going pretty great since moving my father to St. Ives Memory Care. He has has a bit of trouble adjusting to the move, but that is expected. Everything is good there, the staff are friendly and very helpful. My father has had mixed reviews on their food. He does not participate in activities as much as I'd like but that is understandable. I would recommend St Ives Memory Care. I would also say others should do their research and know that they need as far as care.

Our experience with Ivy Hall Assisted Living has been a good one, overall! The facility is clean, well kept, and there are never any odors. The people here are friendly, and they do a great job looking after the residents! I spoke with a visiting nurse who sees a lot of different communities in the area, and she said this is the place she'd pick for her Mom, which I think is a pretty good recommendation!

Brookdale Concord South is going well. The only thing I would say they possibly need to improve on is having a schedule printed out. We had a lot of questions when we moved in like what days does laundry get done, what day do they clean her room, ect. I would have liked to see them give a hand out of some sort with all of that information as a quick reference. Also after 6 weeks we haven't had a lot of feed back as far as how she is doing, etc. I would like a monthly status report or something like that. I asked them if they had any regular meetings scheduled and they said they only do that if anything changes. To me I think it's better to have like a monthly meeting on the staffs perspective of how things are going before anything changes. It would be nice to have more frequent updates. Right now I have to seek out information. It's been pretty good overall though. With any move for a person this age it is an adjustment. She was confused because there were a lot of workers and they don't work 7 days a week. I think we are past the worst of the adjustment now. I know all the staff and they have all been helpful and friendly. We chose this facility because it is smaller and thought it would be less overwhelming for her and it has been. We would definitely recommend this facility.

Very friendly, helpful tour guide. Facility was slightly small, but nice. Seems better for those in need of higher level of assistance than my parents.

At Brookdale Concord South we are very pleased with the activities and the staff getting my mother involved. I will say that they are not cleaning her room well. They seem to come in and do a half way job. Other than that I am very pleased with this facility.

Absolutely delightful! No. 1 on my search list at this time. Bright, cheerful, friendly! The new director gave tour. Very enthusiastic about home and plans for future. Very small- only -- units. Only 2 men living there.

I would say it has definitely been a really good and positive experience here at Brookdale Oak Ridge. I would say the staff has made the effort to accommodate the residents as best as they possibly can.

I would like to see more interaction between the facility and the outside family members. We don't get enough feedback. They should add many more activities. Some of the technicians are a little short with my parents. Everything else has been pretty good. The location and parking has been okay. The food is fine. I would recommend the Emeritus at Hawthorne Inn at Hilton Head. My overall rating of this facility is four stars.

Brookdale Concord South are good, but mom can be adamant about not doing something she won't do it. The staff does try to their limitations, They are not forceful with my mom. The staff are all friendly and great and do not charge me unnecessarily. The activity director has arranged lots of activities to keep mom busy if she chooses.

Our loved one has only been here a short time, but so far things seem to be going well. It is a nice looking place, and the staff all seem very friendly and professional.

We toured this community when we were looking into care options for a loved one. This was a nice looking place overall, but I think it would have been a bit too large and overwhelming for Mom. It seemed like a good community, but I don't think she would have been comfortable here.

So far things are going pretty good. It's very clean, and the staff is really nice. She likes the food, it's the best of anywhere she has been. We had a friend that had some experience here before, and was pleased with it. One price covers everything. We are really happy, there really isn't anything I would like to see improved or done better.

Evanna said that this was more of what her mom was looking for. It was more independent than Oak Park Retirement and it was a very nice place. Her mom would get her own house with a garage, but the kitchen was not the best it needed some work done to it. She would choose this one over the Oak Park except it was too far away for her convenience.

Cardinal Village at the Gardens of Statesville has spacious and comfortable homes for independent living. We found the facility to be very clean and the staff friendly. The meals took a downward turn for a while, but new management is changing that situation and they are also increasing activities for the residents. My senior living there is quite happy and satisfied with her situation.

They are dedicated to memory care, and they do a good job. They are in a state of flux, right now, they are going through management changes. They do a good job with his care. We will have to see how things go once the management settles in. There is a lot of change of personnel right now.

My family member did not even get a chance to move in to Horizon Bay. After we had given a part of the payment upfront, they rejected us about four days before my family member was supposed to move in. However, they kept our money and have not been easy to deal with since. The staff is nice but unhelpful. I have spoken to the facility and their corporate department with no such luck in getting our money back. If you choose this community, DO NOT give them any money upfront, despite what they say, only pay them after your family member has been settled into the community. Very disappointed.

It needs to have more interaction and activities. They don’t engage them as much as they could. They are as wonderful as a community can be. It’s pretty, beautiful. The residents are nice. The area is nice. The food could have more fresh options, more fresh fruits and vegetables.

Everything is fine. They do a lot to keep her engaged, and social. It is really good. The layout and the resident to faculty ratio are the reasons we chose this community over others we saw.