Premier Senior Living Delaware, LLC

I would tell others that it is worth looking into for your loved one. The price is attractive. The staff is friendly and accommodating. There are bingo, games, church, social events, and more for activities for the residents to choose from.

What has really stood out to us is the training of the staff members, they are very knowledge in this field. This population of elderly individuals in memory care need that extra care which is critically important and they do a phenomenal job. When our loved one first moved in, he became very fixated on chicken wings, and so for the first few weeks the kitchen staff made sure he received chicken wings with his meals for lunch and dinner to help ease him into the transition. Now they have moved him over to the regular meals and we just really appreciated that gesture. Also the male care gives are premium and important for our loved ones transition and we are just overall very pleased with where we placed our loved one.

Our mom has been at St Ives Memory Care since March of 2020. Their protocols have kept Mom safe and healthy during these unprecedented times,. The consistency of staffing and the Directors leadership have been exemplary. The Director adheres to strict care protocols making the residents care and safety top priority. The staff follows the Directors protocols and are always caring and professional with the care of our Mom and listen to any concern we have. The meals are prepared with care and always the right temperature. There is always ample staff at meals assuring all patients are fed in a timely and caring manner. The activities are well thought out and Mom enjoys them when she isn’t doing her daily crossswords. The rooms and bathrooms are kept clean at all times and Moms cloths are cleaned regularly. Mom is always clean and well cared for and speaks highly of her care at every visit. It’s not home - although St Ives Memory Care is the next best thing to home for our Mom.

The food is very good and they have a great variety. The staff is very helpful and friend I would recommend this community to others

It's nice and small, so you get to see a lot of the residents. The other residents are happy there and have good things to say about the facility. The director is phenomenal. I go there almost daily, and every time I go she puts on whatever hat is needed for the task at hand, whether it's fixing my dad's recliner or remote, or anything at all. I also have to give credit to the the head nurse. They communicatee so well with me, and I have 100% ease with my dad being there. It was a hard decision for me. But the day-to-day care has been very good. The staff are friendly and very involved with the residents. They've called me a couple of times when needed. I'm very pleased with them. I like seeing their interactions, and they all started calling my dad by his name within a short period of time. It's an older place and needs some updating. The outside is beautiful, but inside the wallpaper is dated and the dining room furniture is dated. The director was starting to talk about renovations, but then that got shut down due to Covid. Everything is kept clean, but some things are just a little older. Overall, it's been great, and I've been very pleased with the value.

The community is very clean and the friendliness of the staff members are exceptional. They are taking great care of our loved in in assisted living and really making sure she is comfortable. We have heard no complaints about the food, and if there is something the residents don't like they are flexible and accommodating and will make something else. The activities are coming back, and they handled the covid situation extremely well/ They kept the residents engaged and are now taking them on weekly bus tours. We also think the value for cost is great.

the community is doing very good but I will tell you to always pop in unannounced and see how they are doing. The community is very clean and neat. I would recommend this community to others based on our experience.

I am so happy with the choice of community we picked. It is a smaller community, this allows the staff to give more individualized attention to the residents. They know who I am and who my loved one is when I call. The apartment for my loved one is big and bright. The community is currently going through an update of decor.

They have been very kind, very friendly, and very accommodating. Anything I've asked for they've given. It's been a little bit difficult with Covid, but they just opened back up for visiting. Going up to my loved one's room, it's just a very nice environment. The care here has been wonderful, better than I thought it would be. There has been consistent staff for the memory care unit, and they're wonderful to my loved one. The food looks and smells really good - one day I saw a big juicy cheeseburger, another day it was ham with mac and cheese, cauliflower, and sweet potato casserole. I've seen a monthly activities calendar posted. Today there was an egg hunt, and they offer things like bingo, movies, etc.

Due to the covid restrictions the activities were pretty minimal, and we did not get much feedback about the meals at the facility. What we did like about the Rivercrest is how nice everyone was, they were just super. Also we knew the administrator before coming to this community, and that made the transition much more easier and a really good experience.

The Perfect Place in the City of Decatur for your Love Ones to Live Nestled in and hidden amongs the trees is a wondeful fine place with excellent customer service from the manager , medical staff, chief, maintenance, and support staff is Medlock Gardens. a wonderful palce for your love ones that has daily activiries, comouterroom, salon, outside garden with firepit, art and crafts, along with weekly movie night served with popcorn.

The grounds of the community are very pretty, and the staff members are very friendly. We have not seen the meals they serve the residents because of the covid restrictions but our loved one does sometime complain about the food, and we are also unsure if they are offering any activities at the time, our loved one has not mentioned anything.

We think the value is perfect and the residents can play ladder ball, and balloon volleyball. They can make muffins and they have winter celebrations and Christmas celebrations. For Halloween they had a costumer party, and the residents can play board games on the back patio.

My dad lived in a few communities before moving to St.Ives in March 2018. I used to worry every day, all day about my dad and the care he was or was not getting. From the very first day of him living in St. Ives, I have not had to worry at all! I am grateful every day that my dad lives at St. Ives and for [name removed] and her amazing Care staff. During this crazy covid-19 and I know he is in the best place, is well taken care of, and safe.

From start to finish, Ivy Hall has been customer service friendly and caring for our mother. The accommodations and care has been top notch. We highly recommend Ivy Hall for your family.

Our mom got sick and had to spend a month in rehab. After she was released, we weren’t able to take care of her around the clock. It was such a comfort when we found Ivy Hall. We searched for a place with a good reputation and was also affordable. The staff truly cares for our mom and asks us how they can provide for all her needs. Our mom doesn’t speak English very well and yet the staff take the time to understand what she needs. The maintenance person even labeled the TV control with the station number for the Korean channel so our mom is able to watch her Korean dramas. They take the time to call us when they aren’t able to communicate with her. The Ivy Hall creates a home environment and our mom seems very comfortable at her new home. The professional healthcare providers ensure our mom stays healthy. The staff offered to FaceTime with our mom so we can see each other during the coronavirus social distancing time. It is such a comfort to know our mom is well taken care as though she is part of the family (we live five hours from Atlanta). We recommend Ivy Hall to anyone looking for an assisted living facility for their loved ones.

When my family and I had the difficult task of finding an assisted-living facility for my mother. I didn't think there would ever be one to suit my high standards. I was wrong. The staff at Ivy have been like an extended family to us and I am elated that we made this choice for my mom. Best of the best hands down+

My Mom moved into Ivy Hall in April 2019. She had lived her entire life of 83 years on a farm in South GA. Moving was a HUGE deal for her and our family. When we visited Ivy Hall, it felt like the right place for her to live. She didn't want to live in a large facility. Due to her limited walking, she wanted all the facilities to be close. We found the perfect room at Ivy Hall. My Mom was an active participant in all the activities, often assisting [name removed], Activities Director. The staff took excellent care of her. Everyone there knew her name and spoke with her. She made some great friends with other residents. Unfortunately, my Mom became ill and passed away in February 2020. The care and compassion that the staff gave her in those last few days, while under hospice care, was beyond what was expected. My Mom loved the staff at Ivy Hall and they loved her back. I would highly recommend the facility for your loved one.

Ivy Hall was one of 8 assisted living communities my husband& I researched. Visited property virtually (online) & in person on front porch with [name removed] (Sales & Marketing Director). [name removed] was so helpful, answered all my questions & set up meetings with executive director, nursing, activities, dining & facilities directors. Because the community is following CDC quarantine procedures, all meetings required wearing masks & social distancing. All team members were kind, caring & answered my many questions about considering the community for my mother in law. We were never able to go into the community prior to our decision to move our loved one in. There were many email exchanges with photos of apartment options so that I could best make a choice of apartment. My mom in law has been at Ivy Hall since mid-Sep. She enjoys staff, care team, meals, activities, services & her apartment. I am so pleased the team keeps us updated on my loved one’s progress & calls for medical care when needed. Thank you Ivy Hall team.... very much appreciate your commitment to quality & individualized geriatric care. It will be EVEN BETTER when Covid quarantine is over & community residents can take trips outside community.

My Mother moved into Ivy Hall in June 2019. She enjoys the activities and she mentioned the camaraderie she has developed with some of the residents. The staff is responsive to her needs. Ivy Hall has worked out great for her and our family. During the COVID-19 restrictions, I believe the staff has done a good job to help the residents and families through a very, very difficult time.