Pinnacle Senior Living

She seems to like the activities, especially the art classes. We chose because of the quality of the building, my interaction with the staff, and the cost. It is pretty affordable considering what you get.

My mother likes Sterling House because of the size, and the residents and staff are so friendly. She felt very comfortable when she went for the first visit. I am happy to know that she is being well cared for and likes her new room. My mother loves to be around people and making new friends. Sterling House has been a blessing for her and me, knowing she is comfortable and happy is all I was hoping for her.

They're doing some remodeling right now but they're doing a really good job of keeping dust down while they do that. We looked at 7 or 8 in the area. Price was part of the decision making process and it's a smaller facility. I don't think my father would do well with a real large community. We did respite as a trial. He stayed there for two weeks and when we came back he said that's where he wanted to stay. If they don't see you, they come check on you and get you out of your room. It used to be a Holiday Inn but they've done a really nice job of converting it. If you get a two room you have a sitting room and you ended up with two bathrooms because they took two motel rooms and opened up the doorway between them. Because it was a Holiday Inn, the rooms were decidedly different, much larger than all the other room that we were looking at.

Mom had been living alone and on her own for over 33 years. She is 94 now and experiencing difficulty with her walking and taking care of herself and wanted to move into assisted living if possible. We checked into 7different assisted living facilities in the Sheboygan area and we found that Harmony of Sheboygan West fillfulled her needs. She has a lovely room with bathroom and large wardrobe. The staff are super friendly and helpful in every way. Whatever mom needs they are there to help her out. The meals are verry good according to mom and the facility is very neat and clean. There are activities for all who want to participate both at Harmony East and Harmony West. Mom has lived there since August 19th and couldn't be happier. I asked her if she missed her old apartment and her reply was "NO...this is my home now"! We couldn't be happier as her family who worried about her living on her own. Thank you Harmony...Job well done.

At first I wasn't sure I had made the best move for my folks, but I know now that I did. They have made a 180 degree change. It will still take some time, but, there has been a huge difference since the 1st day we moved in. This community really does care about their residents. It isn't a job to these people, it is their passion to make their residents feel that they still have a place in this world. I can't put down in words the way they make me and my parents feel. But I do know this is home. Please if you are having problems or not sure where to go, come by and visit. You will understand then.

Our experience with Harmony so far has been "great". The staff is friendly and very competent. They treat Mom super and she is happy with the care that they are giving her,

My mom moved here and we loved her apartment and the people at the DeSoto Sterling House. They had good food and great activities. Unfortunately, they were not adequately staffed to handle my mom's fall risk mixed with her dementia. I would recommend a smaller patient/caretaker ratio for patients who need close supervision. However, I'd recommend this place to anyone who is capable of staying in their own little apartment with assistance. Mom fell within the first six days, broke a bone, and had to move to rehab. We were sorry to move her out, but her fall risk was too great.

What we like the most about the community is that it has a family atmosphere. The staff is very friendly and helpful. The food needs significant improvement. [name removed] is exceptional.

This is a decent facility. Amazing staff! My mother is very happy there. They have replaced the chef so we will see if it improves, more staff cleaning is needed.

Breakfast is my only food thing that I would say is faulty. They serve bacon and eggs or sausage and eggs and hashbrowns every single day and they serve pancakes, which I do not eat and they do not fix waffles anymore. They used to fix waffles no more they need more variety and breakfast other than the bacon and eggs and hashbrowns. I don't think that our population needs that every single morning occasionally they have a muffin or something , but I have to have something in my refrigerator that I will eat instead of that bacon and eggs every day, the other meals are pretty good and I can have a substitute if I want can eat, which I cannot eat certain foods because I'm unable to eat because of my disabilities.

Wisteria Place had multiple levels of care that fit our needs. One of my in-laws was able to stay in rehab while her husband was able to move into an apartment on the same grounds. They have both since taken residence in the apartment and we are happy with the service and level of care. The cost is reasonable and we are happy with our choice.

I just moved my great uncle in last month and he loves this place, staff and community members. He says the meals are decent and portions plentiful. It isn’t a hassle signing him in/out to go places with family but there are measures in place where he just doesn’t wonder off unsupervised in the world. [name removed] made the transition smooth for us as this is the first time dealing with this sort of thing. Also there is a lot of vets here and my uncle being ex army medic fitted right in with his war stories along with so many others. I feel they really care about the seniors here and all the staff here are so friendly and welcoming from the front desk to housekeeping, nurses and chefs and just everyone I’ve made contact with. My uncle does an exercise class every morning before breakfast, they keep a full schedule of activities for your loved one to partake in. I invite all to at least take a tour if looking to place someone especially a veteran.

There was a definite adjustment period. It was not smooth sailing in the beginning. I figured out face-to-face meetings got things accomplished.

The facility was clean and cheery. The care staff were great and very personable, helpful, and caring. The administration in the facility could be more accessible.

My sister and I were satisfied at the beginning of my Mothers stay there. At the end we were very disappointed! I was there they didn't have anyone there to give medication. They need quality care for their residence. They had assured me they could take care of my Mom under hospice care. It was certainly not what I expected. No one checked on her for over 6 hours even after I called several times. I day there was only one girl for the while place!

This community is very pretty and homey. It sets along the river in Kerrville. The caregivers have experience in caregiving & seem to care about their residents. I have visited this community several times and feel confident that my loved one would be well cared for at River Point.

SMT is a very fine asst living home for residents. The staff could not be better. They attend to allow needs with their best attraction. They also make a point of finding new activities for and pleasure. I have new lived here for 5 years! Thank you for your attention.

This facility is good. I really like [names removed] They are the greatest. Very kind.

They have raised the price 2 years in a row, $[removed] each year! It's getting very hard to pay for in my situation. It always seems clean whenever I'm there, it doesn't smell like I've experienced in other facilities and my Mom raves about how good the food is, they seem to have a great chef! I think It really is a great place overall. It's just getting more expensive like everything else.

As council president I field a lot of issues involving residents. Most complain about cost and lack of some service like medical or the food. I work with all staff as much as possible if I can find them. Service in dining is sometimes slower than need be. I hear complaints occasionally about care givers has of response to the call button at night and weekends.