Pinnacle Senior Living

My sister lived at Harmony of Sun Prairie and Harmony of Madison. Our experience was nothing short of spectacular. We value all the excellent care and attention. A truly home like setting! Management and staff work to ensure safety and comfort.

It's been a really tough situation for our family, but I feel like Arbor House is doing their best to help. It's a very nice secure facility, and the staff are all very friendly, patient, and professional. Our loved one can be very difficult to work with at times but they've been very accommodating and really put in a lot of effort. The care is very good, and they can manage most levels of memory care, and I would definitely recommend them to anyone looking into that sort of care.

Wonderful place for my parents! The customer service is phenomenal. Roxy and her staff start and end each day with a smile on their faces! Thank you for caring for my family as you have all become part of our family also!

I had a wonderful experience with A Place For Mom. My advisor, Dominic was extremely patient and gathered all the info needed to make sure he could narrow down what would work for us. We thought she would have to go into a nursing home and he helped us find an amazing assisted living right in town. It was perfect. We can't thank them enough!

Harmony of McFarland is definitely a "cut above the rest!". They are so accommodating to their residents and families. On holidays, they have special "get-togethers " for families and friends (ie. Christmas, 4th of July, etc.). Excellent and caring staff, always a clean environment. The director is dedicated to her residents and staff.

We’re extremely pleased. My loved one seems happy with it. Just talking to my loved one the staff is extremely friendly and nice. There are always people greeting you. It’s just a nice smaller community and seems very personalized. I’ve eaten there twice and it’s good.

This is definitely worth checking them. They people are very, very nice. The residents are very nice. The activities are really good and there are enough of them. I’ve never had any trouble finding parking while I was visiting my loved one.

Visited 4/23. Very clean, bright and spacious. Both assisted living & memory care locations next to each other. Courteous and knowledgeable staff. Met Mary Catherine and Rebecca. Well informed and knowledgeable. This at top of list. Alle these places don't seem to accept Medicaid.

It was clean, but wasn’t as inviting, not as warm as the one I selected. It just didn’t seem as welcoming as I would have liked.

This is a very nice, and well run community. The services they provide are excellent, the dining room is great, and the activities are nice. They're really on the ball when it comes to handling my loved ones medication, as well. The facility is clena, professionally run, and feels high quality. The only downside is that it is also very expensive.

I feel like I got what I paid for. The only issue I have had is that there were several times that we had to discuss the medication management. Other than that they were great, nothing to complain about or have improved. They even furnished the room so I wouldn't have to bring furniture in, since it was only a short stay.

Overall they've been doing a great job. We haven't been here long, but so far we haven't had any specific complaints. It's a nice looking, clean facility, and the staff have all been very friendly and professional thus far.

It wasn't an easy decision to move our Mom into assisted living - but my brother and I are very happy with everything at Sterling House. The care they give our mother is exceptional. The activities are very creative and keep the residents busy. We like that it is a smaller community and you get to know everyone. The staff is very helpful and friendly. Family is welcome anytime day or night.

We toured this location when we were looking into care options for my loved one. This was a VERY nice looking facility, it was beautiful, clean, and well kept. The staff were all also very friendly and professional. However it wouldn't have been a good fit for our loved one, it was just too big for her to navigate, and we know getting lost would have been an issue.

Nice place. Friendly staff. Good value.

They really jump to it if we have a concern. They have a lot of things going on, the activities lady is really great. They have envelopes with a little bit of cash for the guy who comes and does her hair and things like that, I would like to see if receipts for that stuff are kept. The food is pretty good, they have an awesome variety of food, I like the way it's set up so you can come for breakfast when you get up, and lunch is a bigger meal where dinner is a little lighter like soup and sandwich. I really liked the layout and the size. It is in a neighborhood with a park that is really nice, and the sales girl was really great, they came and spoke to my mother in law, when we took her to lunch at the community after we decided on it, and the sales director remembered how much she liked chocolate, and put together a basket of candy. What a personal touch.

Unfortunately, my mother was only at Arbor House one day before she passed away. I cannot say enough good things about the people at Arbor House. They were so kind and caring and I wish my Mom would have lived longer to enjoy the comfort of this place. I can't thank A Place for Mom enough for recommending Arbor House as one of the memory care places to check out.

I liked the programs for memory loss and the ability of a patient to move from one part of the facility to another. The staff were very friendly and helpful.

Very nice and gorgeous place. Extremely close to home for easy access for family visits. A bit on the expensive side for Mom, but it is obvious as to why. Certainly could be an option if there would be availability if and when we needed respite care.

My visit to this facility was wonderful. I will send the info to my father for him to review. Ultimatly he will make the final decision based on the finances. Again i thank you for this wonderful tour, i will contact you again in the near future.