Pinnacle Senior Living

Understand that this is not a nursing home, so there is not round the clock medical care. Because of that, the cost is actually more reasonable. I feel it's been an excellent value, and I like that they offer a military rate for veterans. They do have doctors on call if your loved one needs something like a medication refill. There's a variety of other residents, both men and women, in different levels of care. The memory care unit is clean, friendly, and everybody seemed to be happy there. In the several months my loved one has been there, there has not been any turnover in personnel as far as I can tell. And I think that's significant and a good indication that there's nothing going wrong there. They staff have been very helpful to me in every case. They communicate with me very well. I provide some supplies for my loved one, and they're good at communicating to me when she needs something and also being patient if it takes it me a day or two to bring it by. For visits, they have what they call the Coca Cola Room with a 1950s soda fountain design where you can visit the memory care patients if the weather outside isn't favorable. I think the activities are really good. My loved one is very energetic, so they have her doing all kinds of things. Of course there's some things she can't do. They have television and lots of games. They actually have her doing some cleaning because she really likes to clean. As far as I know, they're doing a good job meeting her needs and requirements as far as activities go. For an entire 11-month period they had zero cases of Covid, which I thought was pretty impressive. They did have one case recently, but they quarantined instantly and took the proper procedures to contain it. And now everybody has all their shots, which is good.

We toured Pleasant Point and this is actually where I wanted to place my mom. They had what is called and "age in place" program that I was really impressed with. She needed more monitoring so we were referred to another facility.

We chose North Point Senior Living because of the size of the facility (it is small and intimate) and when I met the staff before we brought her in, they were so welcoming to her so it was a perfect fit. The room sizes here are very nice size. We are able to fit her double bed, a dresser, shelf, and 2 chairs so it is spacious. It is a very warm and homey environment and they treat their residents like family here. They are always neat and clean and they do a wonderful job. We are very pleased with our experience.

Our family had a virtual tour first and the people we spoke with her very nice and friendly. The community looked very clean so we reserved an in person tour appointment. However when we pulled up to the community we noticed there was multiple floor levels and our loved one did not want anyone living above her.

We chose Desert View because the facility fit all of my brothers needs perfectly. It was very clean and we were impressed with the staff members, The room sizes here are very nice and not on top of each other. He shares a room and they have plenty of space. The staff know every resident by name and they know what their specific needs are. I would tell others to make sure to physically go in so that you can really appreciate what is being offered here. I would highly recommend to others who are looking and already have.

I had an online-only virtual tour, and they did a good job. It looked very nice. I did not physically go there, but it looked clean with nice rooms. The location was nice. I had no negative feelings. It was all good. The people I talked to were very nice, friendly, and helpful.

I like the spaciousness and layout of the space, as well as the proximity to family. This would probably be a good fit for my dad. I will keep this one in consideration.

There is none better than this community. The staff is friendly, patient, and mindfulness of the residents. The food is liked by my loved one and we are able to provide food in the apartment for them. The staff communication is excellent with the family.

It is a lovely community. I would recommend for others loved ones. The community cares for the residents and families. The menu looks good and sounds appetizing. The staff are good at keeping us up-to-date on any questions or concerns over my loved one. The staff are good to answer any questions I may have.

During the time our loved one was there were absolutely wonderful. What really stood out to us was the price you pay and everything you get for it. The quick response times when our loved one pushed the button when she needed help. The staff members were all just very nice.

It's a very friendly community, even though I don't participate in a lot. There's a great camaraderie in the place if you want it. The staff are nice and joke around . They've been wonderful. They'll bend over backwards to help you out. All the residents I see say hello and are friendly. I'm kind of a loner myself. I think I'm pretty good company anyway. Sometimes I think maybe I'll go play bingo or horseshoes, or go to the swimming pool. But I generally just sit in my chair and fall asleep. There's a girl who comes in and cleans my apartment for me once a week, and she does a great job. The food needs a little improvement though. I'm on a low carb diet, and carbs are the bulk of what they fix. Management is having a meeting shortly for the residents to give their input on what they'd like to see as far as food goes. It's kind of a high price on a fixed income, but I get two meals a day, a 1-bedroom apartment, all utilities included, cleaning service, and laundry service. So I feel good about that at the end of the day.

Since day 1 we have loved this place Every one was so polite , helpful and knowledgeable. I knew this was the place for my dad.

Nice place . Very knowledgeable people.

The residence is very friendly and always speaks to you and it easy to make friends here. The community is pet-friendly and has a dog park. The staff is very friendly and nice and the community is well kept and clean. I would recommend this community to others.

My mom was at Whittier Glen for 4 years excellent care givers and staff. [names removed] (her best bud) , [names removed] were the best. Food was delicious and nutritious . She really enjoyed her church service's , bingo and music time . I would recommend them for your loved one .

I want to recognize the management team and caregivers at this building. Aide has worked hard to build the right culture. The care has been excellent for as long as we have had residents in this building. The management team goes above and beyond to support their team. I have witnessed great communication and teaching from their management team. [name removed] and Aide's level of passion is extraordinary. Aide is genuine with her residents .This is real. I am amazed on how much they have all grown. Kudos to you Aide and your team.

We looked at several facilities and this was the one we thought to be the best fit for us and it turned out to be just that. We have a very nice apartment on the ground floor, we have a nice view out to vegetation. They also recently put out a paver patio so that has been very nice. All of the staff here take great care of the place and it is extremely clean, they do a great job of maintaining it. It has worked very well and I would recommend them to others looking.

We chose Desert View because it was recommended to us and they had availability quickly when we needed it. Before I put my mother there when we were moving stuff in, I was able to meet a lot of the residents there and speak with them about their experience. They sold it better than anybody else so I would encourage others to do that as well. I would recommend them to others who are looking.

The community is very clean and caring. They take good care of the residence, and I like everything about it. They do lots of activities and my loved one is happy as can be. I would recommend the community to others.

The community is fabulous. The staff really cares and are so friendly. They have had a good covid plan and made sure the residence stayed safe. I would recommend this community to others