Pegasus Senior Living, LLC

[name removed] was excellent. She helped bring the costs down as much as any of the assisted living places would. The meeting with the person who "helped you decide on needed cares did not explain that once you picked a care , you could never remove it or it's charge. We were told that care needs could fluctuate but obviously only to their financial advantage. We were adamant she did not want to be awakened/ checked on at night. We later saw it on the charges & she tried to say we were just trying to reduce the cost. I am an RN. The cares are being padded so you better ask for the minimum & only add later if essential. She needs help dressing, hearing aids, & opening the heavy room door. Pays for but seldom gets. Front desk is often unattended. Drs visits are limited, I believe 9-1 one day per week. She loves the place as "all the girls are so sweet ". So she keeps giving her things to them. We are trying to get her to stop. Most importantly the care seems good, the food is good

They do not seem equipped to deal with inter resident issues. There is a gentleman who constantly runs into people in his wheelchair and the staff have not figured out a way to resolve the issue.

Staff is very friendly and helpful when it comes to our concerns about my aunt. I think they should revamp their menu for the residents and give more them variety. More attention to housekeeping in some areas of the facility should be a big concern too.

I think moving my mother to Ridgeland Place was a good decision. I really appreciate staff members who have gone out of their way to make Mom's experience a welcoming one and who have accommodated special requests from my family to enhance my mother's well being.

Overall "The Courtyards" is good. We had some concerns about my father, who was a memory care patient, getting the proper amount of attention to his hygiene needs. The food needs some major improvement as it is not very tasty. Aside from the hygiene concerns, the staff is very good and appears to be attentive to issues we have raised.

Facility has been neglected as far as maintenance is concerned but they have hired a guy who is working on correcting some of the issues. Staff is very friendly and cooperative. Dining hall seems very good. Food I have seen looked appealing and the meal we ate there was very good. Some issues with billing but in hopes this will be corrected.

My loved one loves the activities provided for the residents. There is a daily schedule that's she's memorized to make sure she doesn't miss bingo and black jack. I'm happy that the staff is very attentive to her needs.

Very well maintained, clean & safe for a 95- yr old. Some are lively & friendly. Some are moody. Good care, but not always predictable. Have to repeatedly ask for some services, like help with hair/nails, linens. Excellent food. Not sure what activities are available. [name removed] can't see to read & needs to be told /taken to activities which rarely happens so she sits alone , bored. We have hired extra help for this. Convenient for us & she is safe, managed

It was a bright, clean, homey place. The apartments were well lite and appointed. The price was also more reasonable than other places.

Overall, my mom really likes her stay there. She has had a few complaints but mostly about laundry and timing of her medication. She seems to really like the place, especially the people that also live there and she enjoys the food. She likes being able to get out every week or so to Walmart or a restaurant. She feels safe there and enjoys going to their patio on nice days.

Friendly staff and wonderful caregivers. Very clean, and beautiful courtyard. Spacious rooms and regular group activities.

The location is perfect. The grounds are well-kept. For meals/dining, there have been several changes in kitchen staff/chef over two years.

The food and food service could be better. I understand that it's probably difficult to get help these days, though. MIL is not happy with either. They've had difficulty in getting people to clean her apartment too. But the facility is clean and the staff are friendly. I would still recommend them. It is all just staffing issues.

As with any place be an advocate for your loved one. Don't assume care is being given and ask for extra services if needed. Found out that there are services available that are not advertised.

Maintenance staff was great, kitchen staff and servers were great, and I made some good friends while there. Overall very satisfied no real complaints would recommend them if prices were right

I'd say the staff is pretty friendly with my dad, he even made friends with one of them. Facility offered all types of services if any type of care needed to be changed, of the places I visited, this was the best bang for the buck. My dad seems pretty contempt with where he is at.

I don't know how to rate value for cost. I feel comfortable leaving mom there. It's not like her living with me. At this stage they are doing a better job than me. They could use more staff in memory care especially on the weekends. I'm so glad they keep the memory care area clean. The lady that cleans mom's room does a fabulous job. Mom loves the food. Sometimes there are activities for the residents but that person gets pulled sometimes to work on the assisted living side. She has a great personality. Perfect for working with residents.

Overall, it is a fine place. Staff wasn’t always as responsive as we would have liked to our calls, but otherwise it was fine. Struggle with scheduling car service.

I was basically happy with the care, but my father wasn't encouraged enough to get out of his room. He spent too much time in bed and had multiple falls. He spent his last month in memory care with much closer supervision. I was very pleased with them.

We have had a good experience so far. Mom has a lot of complaints but that is typical of her and not necessarily a reflection of their quality of service. The one complaint she has which is justified though, is the food. It seems that they are short staffed and the dining experience is unremarkable at best. I would expect better quality meals for the price she is paying. That aside, I would recommend the Landing to anyone.