Pegasus Senior Living, LLC

I was very impressed with this place when I came for a tour. The facility is quite a bit smaller so there are a lot less residents for the staff to watch. The nice thing that I found is that they have a stove in the units so you can actually cook your own meals. In hindsight, I think moving my friend here would’ve been a better decision than the one that we had decided on. Overall, the facility was clean and the staff seemed really nice and helpful.

I toured this facility because they have a really good reputation and they have wonderful customer service. It was a smaller community but very established. All of the staff members are very friendly and they always want to help. While on the tour I was able to speak with the nursing staff and they were also very nice. The facility itself was very clean and everyone I came into contact with was lovely. But, nothing really stood out for me. I was visiting during meal time and I got to see everyone in the dining hall. It was way too quiet for the number of people in that room. No one was talking even though they had people around them. I would recommend this community, but it just wasn’t for my Husband.

The staff are very caring and friendly

The director and the staff were very good to mom during her stay. We were able to visit anytime and we felt comfortable with her there. We had good communication with the staff and they were quick to respond. The food looked good and they offered good portions as well as snacks during the day. They encouraged her to participate in some of the daily activities. They offered rehabilitation and physical therapy. Her room was newly remodeled. I would recommend the memory care unit of this community.

My loved one is having a good respite stay at this community. The staff are real nice and quick to respond. They offer pendants for the residents to wear. The activities director is funny and keeps the residents having fun. There is a sidewalk around the community for the residents to walk. The food looks ok most of the time. The community is well taken care of.

My parents say that everyone at this community is very nice. The staff have been professional and accommodating. My parents are in the memory care unit and they do offer quite a few activities. Mom has enjoyed participating in some of the daily activities. The food is good and they offer a variety of choices. The community is very clean and I would recommend it.

Everything has been going very well for my mother since she has recently made the move into this community. The staff have provided her with with great quality of care and lots of one on one time in the memory care unit. She has had no complaints about the food and enjoys participating in the activities that she is able too throughout the week. I would defiantly recommend this place to anyone.

Great staff, very clean facility, caring people, easy to deal with

The staff are attentive in my loved ones unit. They are accommodating and cooperative. This community does not accept Medicaid so unfortunately we are going to have to move her. We have noticed things are positive when we visit. The community looked clean and it is a good value. I would recommend this community.

My husband has found the right place to be part of a dynamic community given his medical and physical restrictions.We are so very happy and grateful for the supportive and pleasant staff.

Mom has been in this community for a month. What he likes the best are the activities and interaction from the residents. It worked out for us. It is extremely clean , public are 100% spotless. A few issues for not being cleaned the way I was told. The bed was not made in the morning and trash is not dumped 3 times a day. Overall we are pleased, no place is perfect. She is safe, happy, and it is clean, most important qualities to us.

I like the care that is given to this community. We like the staff members are very nice. She seems to be happy with the meals that are served. They do offer her some activities and is now in physical therapy. We would recommend the care and value for other families.

I would recommend the Brookdale because the staff has been very helpful int he process of getting my father moved in. My father likes to go to mass Wednesdays and Sundays there in the community. They have a very nice dining room, and the meals are good from what I have heard. The only problem we have had so far is that the toilet in my father's apartment keeps running and they told us that they have ordered the part, but its been a few days now. Other than that, it's a great place so far, my father is relatively happy.

The Brookdale Ridgmar was my mother's choice. The place was very nice, clean and organized. The residents all seemed very happy and we had a good tour of it. The reason we had to choose another place, was because of location. This place was just too far from my home.

This is a nice community. The food needs alot of improvements. They dont seem to have what is offered most of the time. They have great activities, but my mother in law is not active. The community is clean and the staff is nice, but I would suggest other families consider other locations for there loved ones.

My parents were only at this community for just over 2 weeks and they loved it. I am hoping they will return to this community once my dad is released from the hospital. I have tried the food and I like it. I like the staff and what they provide. When I have been there they always ask how my parents are doing. I would recommend this community.

I like the people and the community at Brookdale. The menu looked good and the food smelled good. My dad did not seem comfortable with this community. It may be because this was the first community we looked at.

My mother-in-law broke her ankle, leaving her to require 24X7 care, 5 days before we were to leave on vacation. I found Brookdale Big Creek and couldn't be more satisfied! After calling around for an entire day, they were the most responsive and helpful. They were able to do some shuffling of equipment (my MIL requires a double bed) and make a room for her, assist us with all the needed paperwork and get her settled in time for our trip. Due to a special they had going on, we committed to 3 months with plans to check other locations during that time. As it turns out, we are completely satisfied and she will be staying. The facility is clean and does not "smell like a hospital". The staff is friendly and helpful. There are enough activities to keep her occupied and with her own room, she still has some independence. The wait staff in the cafe happens to be her personal favorite, it's like eating at a restaurant all the time (which she really likes)

I have lived at Brookdale Florence for a short time and everybody is wonderful. They have numerous activities to enjoy. I am getting use to a new diet but the food is delicious. The community is clean and the grounds are beautiful. They have a garden and the residents are encouraged to bring in items to plant. I would recommend this community.

I enjoy living at Brookdale Parmer Lane. The staff are available 24 hours a day if I need them. The food is good and they have a nice variety to choose from. They have daily activities and provide a weekly calendar of events. I would recommend this community if you have the cash to pay for it.